Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist SpotOn?

SpotOn versorgt kleine und mittelständische Unternehmen mit den digitalen Tools, die sie für ihren Betrieb und ihr Wachstum brauchen, unterstützt durch persönlichen Service und zu einem fairen Preis. SpotOn ist ein führender Anbieter von vollständig integrierten Restaurant-Management-Systemen und Technologien für kleine Unternehmen und bietet End-to-End-Lösungen, die Marketing, Website-Entwicklung, Reservierungen, Online-Bestellungen, digitale Loyalität, Bewertungsmanagement und POS-Lösungen für den Einzelhandel und die Gastronomie umfassen.

Wer verwendet SpotOn?

Egal, ob du persönlich, online oder unterwegs verkaufst, SpotOn macht es dir leicht, Zahlungen schnell und sicher zu akzeptieren.

SpotOn Software - 1

Du bist nicht sicher, ob SpotOn das Richtige ist? Mit einer beliebten Alternative vergleichen

SpotOn

SpotOn

4,4 (293)
25,00 $
Monat
Kostenlose Version
Kostenlose Testversion
174
31
4,3 (293)
4,3 (293)
4,3 (293)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
49,00 €
Monat
Kostenlose Version
Kostenlose Testversion
110
58
4,1 (956)
3,9 (956)
4,0 (956)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über SpotOn

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
71%
4
15%
3
3%
2
2%
1
9%
Christopher
Christopher
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Spot On Restaurant

5,0 vor 2 Jahren

Vorteile:

The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.

Nachteile:

The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.

Antwort von SpotOn

letztes Jahr

Thanks for the feedback! We're sorry to hear about the keyboard--send us an email at support@spoton.com and we can look into troubleshooting that for you!

Patrick
Owner in USA
Restaurants, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very Customizable POS System. Excellent Reporting. All features needed for success.

4,0 vor 12 Monaten

Kommentare: Reporting has been amazing and has really helped our manager stay on top of their metrics.Integrations with 7 Shifts scheduling has been a game changer.We are detailed technical people so we were able to customize many features that made sense for our restaurants. Not the prettiest UI, more like an Android but no major complaints from servers.

Vorteile:

The Reporting is a STAR versus our experiences with other POS like CAKE, NCR/Aloha.There are alot of great features that cater to tableside service restaurants like ours.A little overwhelming but There is a custom feature for almost every different item in the restaurant. Authorizations for different roles, control of delivery services, multi-location management, modifiers, discounts. Much more robust than other services I have used (CAKE, UPSERVE/Lightspeed, NCR)

Nachteile:

The Sales Staff was not the friendliest. The implementation team also had a very bad attititude. The job got done with both but it was a rough experience.Customer service is decent. They have been getting better over time! A few downtime issues have occurred and SpotOn does not have an offline payment processing mode.They do however, install back-up 5G LT but forgot to train our managers on how to switch over to this network quickly.

Antwort von SpotOn

vor 11 Monaten

Thank you for your feedback, Patrick. We are constantly evolving our tech and services to support businesses better. We've passed this feedback to the appropriate teams on our end, but we're happy you are enjoying the Reporting feature & other capabilities.

Stamatia
Manager in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Customer Service

4,0 letzte Woche Neu

Kommentare: My overall experience is mixed feelings. However [sensitive content hidden] is our SpotOn Restaurant Success Manager and without him I probably would have had a coronary. He's such a wealth of knowledge and has made himself available to me through zoom calls. Again, without him I would have continuous heart palpitations.

Vorteile:

I like the format of the spotOn screen. It's similar to using an app in many ways

Nachteile:

It is not easily programmable without assistance. I refuse to call on the weekends. I don't know if the company outsources on the weekend, but I have never gotten an english speaking person on a Saturday.

Antwort von SpotOn

letzte Woche

This is helpful for us to know, Stamatia, and we appreciate your feedback. We’ve passed this along to the appropriate teams on our end and shared your kind words with your Restaurant Success Manager. We look forward to continuing to help you grow your business.

Stephen
General manager in USA
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Rough start

2,0 vor 2 Monaten

Kommentare: So far not great- hope it gets better . Wish they would keep all the promises made at the beginning

Vorteile:

Too early to tell . Verses our prior system nothing

Nachteile:

Uncoordinated and poor communication of implementation. Cancelled appointments and constant rescheduling. The have no idea of our business model/ownership and never asked.

Antwort von SpotOn

vor 2 Monaten

We're sorry to hear about your experience, Stephen, and we'd love to rectify the situation as soon as possible. Can you please send the best phone number to reach you at to clientengagement@spoton.com? We'll have someone give you a call. Should any other issues occur, please don't hesitate to contact us at Support@spoton.com.

Michal
Partner in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Just the Begining

5,0 vor 3 Monaten

Kommentare: There have been ups and downs, a few network outages and quirks that required support but overall we are getting to know the equipment and with the Help of [sensitive content hidden]
are tweaking the software and hardware to where it helps us process the customers and payments.

Vorteile:

I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices.

Nachteile:

What still needs to be expanded is the handheld device. The device will take orders but the process to create the order is a multi step process and when you are busy this increases the stress. Plus the device has a scanner but will not scan upc codes, so you can't use this to process order without manual entry and that is not efficient.

Antwort von SpotOn

vor 3 Monaten

Thank you for your feedback, Michal. We are constantly evolving our tech and its capabilities to better support businesses and have passed this feedback to the appropriate teams. We appreciate you leaving us a review, and we welcome you to the SpotOn family!