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seit 15 Jahren bei der Softwareauswahl

Was ist SpotOn?

Verändere deinen Barbetrieb mit blitzschnellen, einfach zu bedienenden POS- und Handheld-Lösungen, die den Service beschleunigen und den Umsatz steigern. Der Lösungshersteller bietet kontaktlose QR-Bestell- und Bezahloptionen, Marketing- und Bewertungsmanagement, Treueprogramme und vieles mehr.

Wer verwendet SpotOn?

Egal, ob du persönlich, online oder unterwegs verkaufst, SpotOn macht es dir leicht, Zahlungen schnell und sicher zu akzeptieren.

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Du bist nicht sicher, ob SpotOn das Richtige ist? Mit einer beliebten Alternative vergleichen

SpotOn

SpotOn

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4,3 (314)
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VS.
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Preisoptionen
Funktionen
Integrationen
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Kundenservice
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über SpotOn

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
71%
4
14%
3
4%
2
2%
1
10%
Christopher
Christopher
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Spot On Restaurant

5,0 vor 2 Jahren

Vorteile:

The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.

Nachteile:

The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.

Antwort von SpotOn

vor 2 Jahren

Thanks for the feedback! We're sorry to hear about the keyboard--send us an email at support@spoton.com and we can look into troubleshooting that for you!

Garland
Owner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SpotOn Review

4,0 vor 6 Monaten

Vorteile:

As an Owner of a restaurant, I am pulled in a million directions every day. There is no room for programming menus, promos and pricing events in my day. Knowing I can reach out to [sensitive content hidden] in a moments notice to take that off my plate, frees me up to spend my limited time on higher level activities. I trust him to accomplish what I need accurately and in a timely fashion.

Nachteile:

Cost of equipment that sits unused for months of the year due to seasonality.

Antwort von SpotOn

vor 6 Monaten

Garland, thank you for taking the time to leave us a review! We're happy to hear you're getting excellent support from our team and are enjoying your SpotOn experience. We look forward to continuing to help you grow your business.

Bill
Owner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good system for the money

5,0 vor 2 Wochen Neu

Kommentare: Excellent. The SpotOn team has been nothing short of helpful in getting us up and running.

Vorteile:

- Sales and Install team were extremely helpful - Onsite training was very well done

Nachteile:

There is still some confusion about reporting/deposits when compared to Square, which is the system I was previously using. Also could use some additional features when it comes to invoicing.

Antwort von SpotOn

vor 5 Tagen

We're pleased to hear you've had a smooth transition and are benefiting from your SpotOn POS!

DAKIN
OWNER in USA
Automotive, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

DO NOT USE SPOTON

1,0 letzten Monat Neu

Kommentare: VERY DISRSPECTFUL. VERY DISRESPECTFUL VERY DISRESPECTFUL

Vorteile:

NOTHING CUSTOMER SERVICE IS TRASH AND I AM NOT SATISFIED

Nachteile:

CONTINUED TO CHARGE ME WITH CUSTOMER FEES EVEN AFTER MONTHS OF SPEAKING WITH SOMEONE TO HAVE IT CHANGE SO AFTER THE LAST TIME OF IT I HAPPENING THEY LOCKED ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH. TERRIBLE SERVICE

Antwort von SpotOn

vor 4 Wochen

Hi Dakin, We've made several attempts to contact you and help resolve this issue. Can you reach out to me directly at review@spoton.com with your best contact information so I can help get this resolved?

GABRIELA
Marketing Management in USA
Essen & Trinken, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Customer support is always amazing!

5,0 vor 4 Monaten

Kommentare: Customer service representative, [sensitive content hidden], has been with me throughout this journey, always assisting me in finding solutions for specific issues. He has shown great patience and is bilingual, communicating with me in my native language. An amazing individual,[sensitive content hidden] is my go-to person for any topic my boss asks me about in Spoton. We have been traveling together for a year.

Vorteile:

I find all the tools I use to enhance my marketing campaigns to be fantastic. I begin by sending emails, and then we implement a reward program that people can enjoy through discounts. Additionally, we have tools that allow customers to make reservations online, and a waiting list (which helps a lot on busy days) . SpotOn offers numerous benefits, including integration with Doordash, Uber Eats, and other platforms for receiving online orders, e-gift cards, and much more.

Nachteile:

I would like to implement sending text messages to customers, also another business offers an AI to answer phone calls as a filter to connect with real customers by phone when we get a call. If we implement this, we will be the first to do so.

Antwort von SpotOn

vor 3 Monaten

We appreciate your feedback, Gabriela, and want to thank you for taking the time to leave us a review. We are so happy to hear about your experience with our products and customer support team. We are constantly evolving our tech and its capabilities to better support businesses, so we've passed along your feedback on text messaging, and AI phone calls to the appropriate teams. Thank you for being a part of the SpotOn family.