Documo

Most Bang for Your Buck

Kommentare: I love mFax. They are always looking at innovative ways to improve their product and stay ahead of the game. They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point.

Vorteile:

I have been with mfax for over 2 years. During this time I have had the pleasure of watching this company grow from an internet faxing service to a full scale business faxing company, servicing both small & large companies. I use mfax at least once monthly. My favorite feature of this software is the ability to fax documents via email. Customer service is excellent, responsive, and courteous. They send out email updates when new features are added. There are many bells and whistles that I do not use because I have no need for it, such as the ability to fax documents from other cloud drives. There is no other product on the market with this many features that you can get at their price point.

Nachteile:

My only con is not being able to fax documents from my camera roll on my iPhone. I would really like for them to update this feature.

BlueCloud Review

Kommentare: Documo has been easy to use, sell and deploy. So far it has been great!

Vorteile:

Easy to use Easy to deploy Cost efficient HIPAA compliant

Nachteile:

How billing looks and is hard to understand or read

Do not love it.

Vorteile:

Being able to see your faxes and see if they were successfully sent.

Nachteile:

There are too many steps to sending a fax.

Great Fax Client

Kommentare: Good platform and overall very usefull with pre-filled default cover pages that can be modified via placeholders to represent different areas of a business or different entities or companies working in one location or under one master company and helps by allowing customized cover sheets available for the company and the user; and that the user can set their default cover page. The email faxing works well as does the regular faxing via the portal and are nearly indistinguishable from a fax sent from a physical fax machine except the added clarity and quality of the document attached,

Vorteile:

The Fax from email users for user's with an account is extremely useful as they only need to use the number with the customized email domain; and then you get a processing and completed/error report email sent back depending on if it succeeded or not. That allows users to keep track of sent faxes and their success without any additional effort. Capability to either invite users to directly setup their info and credentials or setup user accounts manually as admin and then provide the password or have them reset it afterwards. The optional Drive storage capability is super useful as well as the document/image converter for faxes that are on the user's fax home page.

Nachteile:

The invite user doesn't allow the admin to specify their information until after the user activates the account; where as inviting the user to an account with their info already configured would be more useful as an administrator.

truly no support

Kommentare: Good systrempoor supportleary of support knowledge

Vorteile:

Easy to useApp availableOnline portal available

Nachteile:

Found out they had issues with a few of the numbers they had provided us - worked with them AT& T and local reseller of lines in our rural area and they just kept needing and needing from the others (100 plus days) - and stated they could do nothing unless these were provided. THEIR NUMBERS AND THEY WANTED EVERYONE ELSE to find their problems...we ended our association with them immediately upon their pithy responses to the problem of theirs that noone locally in 17 years of being in the business had been asked to provide..