MSP360 (CloudBerry) Remote Assistant

MSP360 (CloudBerry) Remote Assistant

von MSP360

Wer verwendet MSP360 (CloudBerry) Remote Assistant?

IT Pros, MSPs, System administrators, Tech/IT Support, and ordinary users.

Was ist MSP360 (CloudBerry) Remote Assistant?

MSP360 (CloudBerry) Remote Assistant is a Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet. Download freeware!

MSP360 (CloudBerry) Remote Assistant – Details

MSP360

http://www.cloudberrylab.com

Gegründet 2011

MSP360 (CloudBerry) Remote Assistant – Preisübersicht

MSP360 (CloudBerry) Remote Assistant bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für MSP360 (CloudBerry) Remote Assistant findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Nicht erhältlich

Kundenbetreuung

Nicht erhältlich

MSP360 (CloudBerry) Remote Assistant Funktionen

Fernwartungssoftware
Bildschirm teilen
Diagnosewerkzeuge
Echtzeit-Chat
Filesharing
Sitzungsaufzeichnung
Sitzungsübertragung
Umfragen & Feedback

MSP360 (CloudBerry) Remote Assistant – Nutzerbewertungen

Zeigt 5 von 30 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.6/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.9/5
Doug S.
Technology Services Manager
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.2.2018

"excellent product at maturity in the backup to cloud space"

Vorteile: CloudBerry has always offered a thorough feature set in the backup space and we one of the first to offer backup to cloud across various environments and continues to be on the leading edge.

Nachteile: Their Linux product for a non-desktop Linux install took some time to reach maturity.

  • Quelle des Nutzers 
  • Bewertet am 15.2.2018
Scott F.
Owner
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.4.2019

"A True Unsung Hero of Remote Assistance"

Kommentare: I found the Remote Assistant app right after purchasing their Desktop Backup application, and it has really reshaped how I think about what I should be paying for in a Remote Assistant application. I was previously paying a good bit of money for one of the top 5 remote assistant programs, and as it turned out, there was no reason to because Cloud Berry's Remote Assistant has everything they did, and more. So I'm saving thousands per year AND I have more features!

Vorteile: So the biggest pro for CB RA has to be that the program is FREE, which is pretty amazing given the number of features they have jammed into this platform. Another huge pro is that they are CONSTANTLY updating it, not only adding new features, but they are actively listening to customer feedback and implementing fixes and patches quickly to resolve any issues. They also have pretty much every single feature that the paid for, and ultra-expensive, applications do, again, for NOTHING!

Nachteile: The only CON I can come up with is that the settings seem somewhat lacking - meaning that they don't offer the intricate level of control that some other apps do. Isn't necessarily a bad thing, just something I noticed. I would also love to see 2-way audio, not just for the chat feature.

  • Quelle des Nutzers 
  • Bewertet am 18.4.2019
Antanas D.
Web Programmer
Baumaterial, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.5.2019

"Very good and free alternative to Teamviewer"

Vorteile: After I get annoyed by "Commercial use suspected" using Teamviewer I looked around and found Cloudberry RA which is perfect alternative. The best part of it - it is absolutely free with no time limits or whatsoever. Another nice and very usefull feature - it saves remote computer's name together with ID, so you don't need to remember those IDs anymore. In Teamviewer you have this feature only with paid version. I also like it can use Windows user password for unattended access which is also nice because you don't need to remember another password. And after few days of use I can say it is very stable.

Nachteile: As everything on this world it is not without bugs. I noticed it sometimes stops responding to keyboard but after reconnect it works ok again.

  • Quelle des Nutzers 
  • Bewertet am 13.5.2019
Zlatko M.
Service development manager
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 24.3.2020

"Teamviewer replacement"

Kommentare: I am not happy with this app. I know that is a free software but if i need top performance CPU to use this app it is difficult to use it as a tech support tool. Simple setup was a plus. Support guy was quick with response to help with CPU issue but he could not help me with this issue. So i believe that this problem is in app design and won't be solved in near future

Vorteile: It is simple to set up. No settings that is hard to understand how to use it correctly. And there is implemeted a crypto feature, again, simple to set up.

Nachteile: It kills CPU. If you don't have i5 or even i7 CPU it will keep CPU on 100% even if you turn off logging and encrypting. And then it works very slow.

  • Quelle des Nutzers 
  • Bewertet am 24.3.2020
Dustin K.
Network Administrator
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 15.2.2018

"Great product"

Vorteile: Easy to install, easy to use, easy to implement encryption/security. It's also nice (and secure) that unattended access is only achievable with encryption configured.

Nachteile: The only 2 complaints I have are the fact that the list of recent connections is just that; a list. It would be awesome if the interface could be allowed to be edited with aliases. Even better would be an account that could be used to maintain a list for administrative purposes. Also, it seems the software can only make unattended connections if a local user account (or domain account) is configured with a password (this is more secure but if single users want their desktop to load immediately on boot, they usually don't have and don't want a password). This also means you have to know an account and its password (and remember the password every time you connect) to utilize the software. I have not seen a way to save the password or allow automatic login.

  • Quelle des Nutzers 
  • Bewertet am 15.2.2018