Was ist SMARTcare?

Die SMARTcares-Plattform nutzt die bewährten Methoden des Pflegerarbeitsablaufs und verbessert die Kostenverwaltung und Ergebnisse. Ermöglicht hochwertige Pflege und verbessert das Engagement und die Zufriedenheit zwischen Patienten und Pfleger, was die Bindung von Pflegekräften erhöht. SmartCare ist eine intuitive und hochskalierbare Lösung, die sie ideal für Agenturen jeder Größe macht. Überwache und verbessere die Sicherheit des COVID-19-Toolsets. Zu den Funktionen gehören Terminplanung, Marketing, Personalwesen, CRM, Rechnungsstellung/Gehaltsabrechnung, EVV (Electronic Visit Verification), Patienten- und Familienportale, Predictive Analytics und mobile Point-of-Care-Apps.

Wer verwendet SMARTcare?

Bedient werden Heimpflege- und Heimgesundheitsanbieter. SMARTcare unterstützt Best-Practice-Workflows, optimiert die Abrechnung und Gehaltsabrechnung und bietet umfassende Geschäftsinformationen, die für jede Agentur geeignet sind.

Wo kann SMARTcare bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • SMARTcare Software
  • Ansässig in Eau Claire, USA
  • 2012 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • SMARTcare Software
  • Ansässig in Eau Claire, USA
  • 2012 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

SMARTcare – Videos und Bilder

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SMARTcare

99,00 $/Monat
Kostenlose Version
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Nicht verfügbar
Kostenlose Version
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100,00 $/Monat
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Gratis Testen

SMARTcare Funktionen

  • Abrechnung & Rechnungsstellung
  • Compliance Management
  • Kalenderverwaltung
  • Kundenmanagement
  • Mobiler Zugriff
  • Pflegeplan-Management
  • Planung für Pflegekräfte
  • Reklamationsabwicklung
  • Terminplanung
  • Terminverwaltung
  • Verwaltung von Patientenakten

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Bewertungen über SMARTcare

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,8
Kundenservice
4,7
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
25%
Mark W.
Mark W.
President in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Smartcare

5 vor 2 Jahren

Kommentare: Fantastic. [SENSITIVE CONTENT HIDDEN] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday. 10 days to get paid by the VA unheard of. Great process, great product.

Vorteile:

Ease of use for both admin and field. Scheduleing, payroll, billing and on boarding are all a dream

Nachteile:

Could be better in the client set up with tasks, multilingual app would help

Antwort von SMARTcare Software

vor 2 Jahren

We are pleased that you are taking advantage of everything included with SMARTcare's platform for agency management and growth. We recently enhanced task management making it easy to set up tasks, manage them globally across multiple clients and assignable by client type, shift type or caregiver role. On the app. we have made tasks and reporting simple to navigate for caregivers, clients and their family members. Thank you again for your feedback and your business. We look forward to your continued success.

Lindsey K.
Owner in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Renewed Appreciation

4 letztes Jahr

Kommentare: When I first started with Smartcare I was very overwhelmed and frustrated trying to learn a new system. I was cranky and rude to the tech support all the time and they were so helpful and always very kind and supportive. I got over my attitude and learned their system well. They have taken all tips that I have asked for in features and are implementing them as fast as they can. Every single one of them have been so kind and responsive and I am beyond grateful for that.

Vorteile:

How easy it is to do payroll when using the integrated Deluxe system. Being able to communicate with caregivers through the app. Ease of scheduling from the app and normal safari on my phone. Communication with tech support is direct, fast, friendly and well worth every penny!

Nachteile:

There is a lot to the software that I don't need to use because my state is not a regulated state, so I do get confused with all the different features at times. Because I'm not utilizing certain features all the time, I do get lost regularly and have to call support, but they get me in the right direction quickly.

Antwort von SMARTcare Software

letztes Jahr

It's great to see that you are using the system to engage your caregivers and process payroll with easy. The system will help your continued growth. Any time you have a question or need a tip, we are here to help, just reach out to our success team.-Josh

Stephanie H.
Care Coordinator in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

First Time Scheduling System User

4 vor 2 Jahren

Kommentare: Overall this has been a great organizational tool with scheduling and an easy system to train different staff members on. The employees seem to have a great experience with the app and having all the vital information they need to perform their jobs efficiently! We look forward to the new developments that SMARTcare will continue to create and utilizing them in our daily scheduling.

Vorteile:

This product has a variety of different features and tools. I do have to say that our company doesn't even use all the features it has, that is because they have thought of so many options that SMARTcare Software would be beneficial to many companies. You can customize this system to fit your needs and that is just what we did! We worked with the SMARTcare team to develop a way for our Human Resources and Payroll systems to merge with SMARTcare to limit the manual labor between all the system and to cut down on any errors that could occur. This frees up our office staff to be able to focus on the clients and staff training! It makes scheduling easy as staff can view everything from their schedules to information on their clients right on the app.

Nachteile:

There are very little things so far for cons that we have. We would like to see a calendar view of our clients schedule in a PDF version that we can send to clients and families so they know what caregivers to expect and at what times. Our account rep has ensured us that this is coming very soon! Its nice to know that when they receive suggestions they really do listen and try to make it happen.

Cassandra K.
Manager in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Team Love Homecare Review

4 vor 2 Jahren

Kommentare: As a whole, I am very pleased with the program and I understand that some of the changes I've suggested may not be applicable or realistic without a lot of work on their part. My staff has been very happy with the app overall and the only complaint they've had is the location issues. We will be continuing to use the program long term, and we highly recommend it to others.

Vorteile:

I like that I can access the software via multiple venues and that it is mostly easy to use on all of them. Generally speaking, when we've reached out to SmartCares customer service with ideas on how to make the software better, they always accomodate our requests.

Nachteile:

There are a few ideas which I've extended to the development team that have not been implemented yet, such as the ability to delete messages, changing the two week task history to the two week notes history, making the staff able to view notes that are updated in the system rather then creating a PDF which needs to be manually uploaded, the ability to see the notes when clicking on the shift as an administrator instead of just showing the paperclip on the notes, location issues, the ability to cancel a shift from the app, availablity to extend indefiently, and giving the ability to text other staff directly from the app.

Antwort von SMARTcare Software

vor 2 Jahren

Thank you for your feedback. We are passionate about taking our customer's feedback and turning out new functionality they requested. Some of the items suggested were already part of SMARTcare like message deleting, caregiver availability settings, and in App texting. The others we have actioned with our development team and have been added to the live application including App two-week shift note and App shift canceling. We really appreciate your suggestions and work hard to implement enhancement requests as quickly as possible to support our customers. Keep new ideas coming - that is what SMARTcare is all about. We thrive on continuing to help our customers succeed. Thank you for your feedback.

Melody A.
Owner in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I thank God for SMARTcare

5 vor 2 Jahren

Vorteile:

I am so grateful for Smart Care! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software.

Nachteile:

For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist [SENSITIVE CONTENT HIDDEN]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately.

Antwort von SMARTcare Software

vor 2 Jahren

Thank you for your feedback, we are excited to hear of the positive impact SMARTcare has had helping your business. It's our goal, our team works hard to ensure our solution is individually tailored to meet the unique needs of each of our customer partners, thank you for sharing your positive experience. Connecting with our customers is a key value of SMARTcare. We are happy to hear your account manager was able to help answer your question quickly. Our Account Managers set SMARTcare apart as your partner in the system set up and ongoing support well after go-live and also in the growth of your business helping ensure your partners leverage the SMARTcare platform to its fullest. Thank you for your review and your business. We wish you continued growth and success!