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Aaniie
Was ist Aaniie?
Die SMARTcares-Plattform nutzt die bewährten Methoden des Pflegerarbeitsablaufs und verbessert die Kostenverwaltung und Ergebnisse. Ermöglicht hochwertige Pflege und verbessert das Engagement und die Zufriedenheit zwischen Patienten und Pfleger, was die Bindung von Pflegekräften erhöht. SmartCare ist eine intuitive und hochskalierbare Lösung, die sie ideal für Agenturen jeder Größe macht. Überwache und verbessere die Sicherheit des COVID-19-Toolsets. Zu den Funktionen gehören Terminplanung, Marketing, Personalwesen, CRM, Rechnungsstellung/Gehaltsabrechnung, EVV (Electronic Visit Verification), Patienten- und Familienportale, Predictive Analytics und mobile Point-of-Care-Apps.
Wer verwendet Aaniie?
Bedient werden Heimpflege- und Heimgesundheitsanbieter. SMARTcare unterstützt Best-Practice-Workflows, optimiert die Abrechnung und Gehaltsabrechnung und bietet umfassende Geschäftsinformationen, die für jede Agentur geeignet sind.
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Aaniie
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Bewertungen über Aaniie
Smartcare
Kommentare: Fantastic. [SENSITIVE CONTENT HIDDEN] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday. 10 days to get paid by the VA unheard of. Great process, great product.
Vorteile:
Ease of use for both admin and field. Scheduleing, payroll, billing and on boarding are all a dream
Nachteile:
Could be better in the client set up with tasks, multilingual app would help
Antwort von SMARTcare Software
vor 2 Jahren
We are pleased that you are taking advantage of everything included with Smartcare's platform for agency management and growth. We recently enhanced task management making it easy to set up tasks, manage them globally across multiple clients and assignable by client type, shift type or caregiver role. On the app, we have made tasks and reporting simple to navigate for caregivers, clients and their family members. Thank you again for your feedback and your business. We look forward to your continued success.
In Betracht gezogene Alternativen:
Renewed Appreciation
Kommentare: When I first started with Smartcare I was very overwhelmed and frustrated trying to learn a new system. I was cranky and rude to the tech support all the time and they were so helpful and always very kind and supportive. I got over my attitude and learned their system well. They have taken all tips that I have asked for in features and are implementing them as fast as they can. Every single one of them have been so kind and responsive and I am beyond grateful for that.
Vorteile:
How easy it is to do payroll when using the integrated Deluxe system. Being able to communicate with caregivers through the app. Ease of scheduling from the app and normal safari on my phone. Communication with tech support is direct, fast, friendly and well worth every penny!
Nachteile:
There is a lot to the software that I don't need to use because my state is not a regulated state, so I do get confused with all the different features at times. Because I'm not utilizing certain features all the time, I do get lost regularly and have to call support, but they get me in the right direction quickly.
Antwort von SMARTcare Software
vor 2 Jahren
It's great to see that you are using the system to engage your caregivers and process payroll with ease. The system will help your continued growth. Any time you have a question or need a tip, we are here to help, just reach out to our customer success team. - Josh
Disappointing Software Rollout
Vorteile:
There are features that could be useful, such as the billing component, if the overall software was delivered as promised.
Nachteile:
In staffing, we need to know our in-home caregivers' schedules. The system does not provide us was a comprehensive view of the employee's schedule to staff them.
In Betracht gezogene Alternativen:
I thank God for SMARTcare
Vorteile:
I am so grateful for Smart Care! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software.
Nachteile:
For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist [SENSITIVE CONTENT HIDDEN]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately.
Antwort von SMARTcare Software
vor 2 Jahren
Thank you for your feedback, we are excited to hear of the positive impact Smartare has had in helping your business. It's our goal, and our team works hard to ensure our solution is individually tailored to meet the unique needs of each of our customer partners, thank you for sharing your positive experience. Connecting with our customers is a key value of Smartcare. We are happy to hear your account manager was able to help answer your question quickly. Our Account Managers set Smartcare apart as your partner in the system setup and ongoing support well after go-live and also in the growth of your business helping ensure your partners leverage the Smartcare platform to its fullest. Thank you for your review and your business. We wish you continued growth and success!
In Betracht gezogene Alternativen:
Smart Companies Use SMARTcare
Kommentare: We moved to SMARTcare because our former major software vendor continued to make promises that they did not/would not keep. Our experience with SMARTcare has been the opposite.
Vorteile:
Customer Service support and the willingness to upgrade and add new features in response to customer feedback.Some of our agencies provide Medicaid services and SMARTcare responded by creating an award-winning billing system to meet coding standards.Also, we were very happy with the new feature allowing caregivers to use the app offline, because many of our clients are in remote locations without Wi-Fi.
Nachteile:
There were issues in the bulk billing features that some of our agencies thought were cumbersome, but SMARTcare has addressed those issues with upgrades.
Antwort von SMARTcare Software
vor 2 Jahren
Thank you for your generous review! We continually work to ensure our users have the features and functionality they need to be successful. It's great to see that you found success working in Smartcare's offline mode so that your care workers can focus on providing care and completing their visits as usual without having to worry about connectivity.
