Was ist Froged?
Wenn du nach einem Tool zur Verbesserung deiner Onboarding-, Kundenbindungs- und Supportprozesse suchst, solltest du dir unbedingt FROGED ansehen.
Das Tool wurde entwickelt, um deine Kunden während ihres gesamten Lebenszyklus zu betreuen.
Mit FROGED kannst du das Engagement und die Kundenbindung steigern und die Abwanderung reduzieren. Bediene die individuellen Bedürfnisse deiner Kunden mit maßgeschneiderten E-Mail-Kampagnen, einer elegant integrierten Wissensdatenbank, Live-Chat und automatisierten Nachrichten.
7 Tage kostenlos testen
Wer verwendet Froged?
FROGED ist ein einfacher Weg, um Onboarding-, Kundenbindungs- und Supportprozesse zu verbessern. Entwickelt, um Nutzer in einer einfach zu bedienenden Plattform für Kundenerfolg, Marketing und Produktabteilungen einzubinden.
Wo kann Froged bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (mobil)
Über den Anbieter
- Froged Technologies
- 2019 gegründet
- Chat
Erhältlich in diesen Ländern
Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra und 222 weitere
Sprachen
Baskisch, Englisch, Portugiesisch (Portugal), Spanisch
Froged Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Ja, Gratisversion verfügbar
Froged bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Froged ist ab 0,00 €/Monat verfügbar.
Preismodelle Kostenlose TestversionÜber den Anbieter
- Froged Technologies
- 2019 gegründet
- Chat
Erhältlich in diesen Ländern
Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra und 222 weitere
Sprachen
Baskisch, Englisch, Portugiesisch (Portugal), Spanisch
Froged – Videos und Bilder











Froged Funktionen
Bewertungen über Froged

Roberto
Great for tracking and understanding users, leads and website visitors
Kommentare: I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team. They always respond quickly and are very helpful.
Vorteile:
First of all, the UI is super clean, intuitive and simple to navigate. With the Javascript SDK you can basically feed any type of data from your app, do dynamic tagging, add custom attributes, setup event tracking, and then with the Dynamic and Manual Segmentation you can do pretty much anything you want.
Nachteile:
Native mobile app is not yet where it needs to be, but they are working on a new version.
Ismael
Like Intercom, but better
Vorteile:
Froged combines all the good things of Intercom but without all those strange inconvenients of Intercom. Actually we moved from Intercom to Froged and we really notice the change for the better. It is a great powerfull tool to improve the marketing automation and the relations with customers.
Nachteile:
It is not a real con, but in our case we are a B2C company and this tool is clearly focused on B2B companies, nor ecommerces.
In Betracht gezogene Alternativen: Drift
Warum Froged gewählt wurde: We decided to switch off Intercom and move to Froged because we found some limitations to improve email automation scenarios and it was complicate to predict the amount of the next bill.
Zuvor genutzte Software: Intercom
Gründe für den Wechsel zu Froged: We chose Froged over other alternatives because to customer service. We scheduled a demo with each one of those tools and we really appreciated the customer support Froged gave us.
Edoardo
Froged never stops surprising us!
Kommentare: We have started using event customization to record exceptions thrown by our software. In this way, when the customer contacts us via chat, contextually to the conversation we have the list of the last exceptions that happened. The customer is surprised :-) Now we are starting to integrate the new Flow function that we want to make sure to turn into a concrete help for our user and not a proposal of the usual tour at the wrong time.
Vorteile:
We have started using event customization to record exceptions thrown by our software. In this way, when the customer contacts us via chat, contextually to the conversation we have the list of the last exceptions that happened.
Nachteile:
Sometimes in editing the knowledge base the site does not facilitate the edits, but with time it is improving a lot
Josías
Great Functionalities Better For Deep Integrations
Kommentare: The experience so far is great. They are constantly improving the tools and have great support.
Vorteile:
I love personalized marketing. Froged allows you to create customer support, customer experience, and marketing automation workflows with personalization in mind. The team behind is working hard. They often release updates and are open to getting feedback. That's how you built a winner.
Nachteile:
In order to get the most out of the tool, you need a developer to integrate it with your own saas platform. There is nothing wrong with this but would prefer an easier way. My app is not an app with thousands of users. I would like to easily see what each one of the active users is doing. This is possible with Froged, but it's hard to understand the data from a sales and marketing perspective at a glance. There is nothing wrong with the view Froged offers, so please note that my use case it's probably different from what their average users need.
In Betracht gezogene Alternativen: tawk.to und Intercom
Warum Froged gewählt wurde: We still use tawk.to for our public-facing website because it is easier to understand what's going on in real-time in order to see what people are reading about and then interact with them proactively. But use Froged for the user-facing pages because it is better for support and user engagement.
Zuvor genutzte Software: tawk.to
Gründe für den Wechsel zu Froged: The team is accessible. You can tell they are improving the tool. I have the option to create auto-messages based on user behavior and triggers.
Santino
Froged Review
Vorteile:
Froged is very easy to set up and navigate. The UI is very aesthetically pleasing. Updates have made the platform progressively better overtime.
Nachteile:
The mobile app is buggy, apart from this I expect the platform to grow in the coming years.