The Survey System

The Survey System

von Creative Research Systems

Wer verwendet The Survey System?

People who conduct market research, customer satisfaction, public opinion, employee attitude and any other kinds of surveys.

Was ist The Survey System?

Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983.

The Survey System – Details

Creative Research Systems

http://www.surveysystem.com

Gegründet 1982

The Survey System – Preisübersicht

The Survey System bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für The Survey System findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Windows

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

The Survey System Funktionen

Befragungssoftware
Datenanalyse-Werkzeuge
E-Mail-Verteilung
F & A
Feedback-Sammlung
Live-Ergebnisverfolgung
Mehrere Fragetypen
Online-Umfragen
Präsentations-Tools
SMS-Umfragen
Telefonumfragen
Unterstützt Audio / Bilder / Video
Verzweigungslogik
360-Grad-Feedback
Analytik
Berichterstattung über Anrufe
Feedback-Sammlung
Umfrage-Management
Überwachung der Beschwerden
Benchmarking
Datenmanagement
E-Mail/Online
Entschädigungsmanagement
Musterproben-Management
Panel-Management
Papierbasiert
Persönlich
Statistische Analyse
Umfrage-Management
iPhone-iPad
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

The Survey System – Nutzerbewertungen

Zeigt 5 von 17 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.9/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.6/5
Les W.
CEO and Lead Consultant
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 18.10.2018

"Tried and true program"

Kommentare: I use it as my main analysis tool, and still find there is very little it cannot do in that respect provided you take the time to discover all its capabilities.

Vorteile: When migrating from mainframes to PCs in the early 1980s, I found The Survey System, started using it, and very quickly grew to love it because it was written by researchers for researchers and understood our thinking patterns. I have used it as my primary analysis program ever since. Over the years they have regularly upgraded the program, enhancing its performance and upgrading its capabilities as the industry moved forward, while retaining many endearing features like still being about to format and export the data in 80-column format form needed for those old mainframe computers that still use punchcards in many underfunded institutions. I have recently looked at several other popular analysis programs that have emerged in the last decade or two, but while they might suit some of the gimmicky analyses favoured by some 'modern' researchers, they seem to lack the inbuilt rigour and logical programming skills that lead me to favour The Survey System.

Nachteile: I have no complaints about the program itself, but it would be lovely to have a module that wrote basic reports for me.

  • Quelle des Nutzers 
  • Bewertet am 18.10.2018
Craig K.
MD
Forschung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.8.2017

"Ideal for professional market researchers"

Kommentare: 1. Survey package for professional marketing researchers. Goes well beyond mass-market packages like SurveyMonkey.
2. Can use for online as well as telephonic / face to face.
2. Well thought out. Subtle details others miss.
3. Value-for-money.
4. Stable, they don't make unnecessary changes on a whim leaving you in trouble in the middle of a research project.
5. Can make changes on the desktop instead of the cloud making it faster.

Vorteile: I've used 'The Survey System' for 7 years, and have found it one of the best value for money options for professional marketing researchers. While mass-market packages like SurveyMonkey claim to have 'professional' or 'academic' options, they are far from it.
Advantages include:
1. Well thought out; subtle details other newer companies seem to miss.
2. You setup questionnaires & analyse offline, unlike cloud-based competitors. Cloud-based apps are slower to work with, and many of your assets (e.g. web templates, grid files, response options) sit on their server.
3. They actually know what 'respondent weighting' is. It still amazes me that many software providers (SurveyMonkey amongst them) don't know what you are talking about when you ask if they have 'respondent weighting'; or worse they confuse it with value weights.
4. Perpetual licensing makes it very economical. The only ongoing cost is paying for a server from a hosting company.
5. Banner tables.
6. Advanced question types.
7. You can see 'under the hood'. Data files, question files, grid files, images, web pages etc. are all stored in your project folder and can be renamed and uploaded as needed. This offers advantages such as being able to keep a survey version, and a reporting version of a questionnaire.

Nachteile: 1. Graphs are a bit limited compared to Excel.
2. All the modules together are quite pricey, especially given the dollar exchange rate.
3. They prefer you purchase via intermediaries in countries outside of the US.
4. If you buy late in the life-cycle of a version, support will be terminated early, and you will either need to upgrade or pay for support.

  • Quelle des Nutzers 
  • Bewertet am 6.8.2017
Elizabeth M.
Lead Statistician & Data Systems Manager
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 18.10.2018

"Gets the Job Done!"

Kommentare: We are using Survey System v12.0 for online surveys and Creative Research System hosts them. It is easy to manipulate and send/retrieve data in a spreadsheet format. We use SS v10.5 and v12.0 for data entry and cross tabulation purposes. The BEST thing: Our rep at Customer Support! The entire Creative Research System team is INCREDIBLY responsive and easy to understand. He explains things very well, and will fix any small issues I might find VERY quickly with the excellent developers. This is customer support that is very hard to find these days - direct email and direct line and response within an hour.

Vorteile: Easy to produce cross tabs with banners, VERY fast with large data sets. Also, easy and fast to export/import to/from .xls (.csv, .txt, etc.). Data entry is easy and fast.

Nachteile: We do not use for regression, cluster, etc. - it is limited on higher level analyses. However, due to its speed, it is very easy to export the dataset into SPSS (STATA, R, etc.) and do the analyses then load back into Survey System to produce cross tabs from the additional variables created.

  • Quelle des Nutzers 
  • Bewertet am 18.10.2018
Abril D.
Project Manager
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 18.10.2018

"User-friendly Software"

Kommentare: It's very useful with our CATI projects since scripting is easy to understand.

Vorteile: Easy to use even for non-programmers, user-friendly

Nachteile: Some of the logic functions doesn't work in online survey

  • Quelle des Nutzers 
  • Bewertet am 18.10.2018
Les W.
Director
Forschung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2019

"Fabulous old-school, no-nonsense research data analysis tool"

Kommentare: We undertake a wide range of surveys and other research, from a few hundred short sharp online questionnaires to tens of thousands of lengthy face to face questionnaires with very complex cross-tabs, and it handles them all in its stride.

Vorteile: I have used The Survey System since it was written in the 1980s. It was written by researchers (not computer programmers) for researchers so it is user-friendly and intuitive. While it will still allow you to import from and export to 80-column punch cards (for old IBM 370s still in use in many universities for example), it has also been regularly updated to include most of the advanced features you would expect in an internet-driven world. Unlike many other data analysis programs which tend to be black box (secretive processes), its processes are relatively transparent so you can easily trace what is happening to your data every step of the way.

Nachteile: I love it, I have not a single complaint. Of all the computer programs I use, it is by far the most intuitive, easy to use and reliable .

  • Quelle des Nutzers 
  • Bewertet am 25.7.2019