Snap Survey Software

Wer verwendet Snap Survey Software?

Die Software wird täglich von Tausenden von Organisationen in allen Marktsektoren verwendet. Das Unternehmen ist in den Bereichen Hochschulbildung, Marktforschung, Gesundheitswesen, Regierung und gemeinnützigen Organisationen stark vertreten.

Was ist Snap Survey Software?

Wird in allen Marktsegmenten eingesetzt, einschließlich: Regierung, Gesundheitswesen, Bildung, Marktforschung, Personalwesen und Finanzen. Snap Survey Software und Feedback Management Solutions bieten professionellen Forschern eine Suite von integrierten Lösungen für das Umfragedesign, die Verwaltung, die Datenerfassung und die Analyse sowie Berichterstellung für alle Erhebungsmodi (Online, Papier zum Scannen, Mobiltelefon (Smartphone und Tablet) und Kioskumfragen in JEDER Sprache.

Snap Survey Software – Details

Snap Surveys

http://www.snapsurveys.com

Gegründet 1981

Snap Survey Software – Preisübersicht

Snap Survey Software bietet keine Gratisversion, aber eine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Ja

Snap Survey Software – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Installiert - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Snap Survey Software Funktionen

  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

Siehe die vollständige Umfragetools Liste

Snap Survey Software Alternativen

Mehr Alternativen zu Snap Survey Software

Snap Survey Software – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,5/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,1
Kundenservice 4,6
Funktionen 4,1
Preis-Leistungs-Verhältnis 4,5

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Thomas M.
Insight Manager
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 23.7.2020

"For the professionals"

Kommentare: I'm using SNAP Surveys for more than 5 years (first within a boutique agency; now within a large organisation) and find this to be the best survey tool out there - also compared to the price that others are charging. Customer support is very reliable should there be technical problems.

Vorteile: - Reporting capacities (the way datatables and derived variables are built)
- How data can be piped into the survey (e.g. no need to ask gender, age-group, type of customer related questions when those answers are known and can simply be fed into the survey)
- Level of personalisation possible in survey script and invite emails.
- Telephone and email support is quick to respond should technical difficulties be encountered.
- The fact that surveys are built offline on local machines rather than online (which ensures faster scripting of surveys and any changes to live surveys can be uploaded in one go rather than needing to fiddle with a survey that respondents may be taking at that point)

Nachteile: Building visual reports can sometimes be tricky.

Antwort des Softwareanbieters

von Snap Surveys an 6.11.2020

It's great to hear that you are continuing to use and benefit from all the features and extensive capabilities that are available within Snap! I'm also pleased that our offline app is working as it should, enabling you to engage with live surveys, at any time, utilising quicker local connectivity.

A top priority for us at Snap is to ensure that we continue to offer exceptionally high standards of customer service in all areas of the business, and that whoever you may need to contact, is always only a phone call away. We have strengthened our support team in line with our growing business so to hear such positive feedback means we are getting it right!

Although reporting templates are available within the package, I understand that the more complex and sophisticated reports can be trickier to set up, but once created, often prove invaluable to customers looking for comprehensive and detailed analysis for their survey data. Should you need any assistance with these, our trainin

  • Herkunft der Bewertung 
  • Bewertet am 23.7.2020
Dick S.
Secretary
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 23.7.2020

"Interviewing rail passengers"

Vorteile: The main advantages of using the Snap Survey software for are:
very quick collation of results
the ability to go into it and find answers to questions you had not thought of when writing the questionnaire
the ability to incorporate graphs and diagrams into reports

Nachteile: I sometimes find it difficult to arrange the survey as neatly as I would like, so as to make it easier for our interviewers.

Antwort des Softwareanbieters

von Snap Surveys an 6.11.2020

Thank you Dick for your lovely feedback, I am so pleased that our mobile interviewing is enabling you to gather your data quickly and efficiently. I am sure that in the past this has been quite difficult when interviewers are working in some of those more challenging environments!

The reporting capabilities in Snap are an area that we have focused on over the years, creating editable report templates which are easily manageable for personalized feedback requirements - so it is good to hear that this is such a positive for you.

There are some guidelines we recommend for survey design for mobile devices, which can be added to a template to be used on an ongoing basis. This would minimize time spent on set up, and we would be happy to talk through this with you.

  • Herkunft der Bewertung 
  • Bewertet am 23.7.2020
Jennifer P.
Market Research
Forschung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Herkunft der Bewertung 
  • Bewertet am 15.10.2019

"Snap Survey Review"

Kommentare: Snap Survey could be much more user friendly and convenient. It requires us to do a lot of manual work, whereas in other similar programs, those steps would be automated.

Vorteile: The programming logic is easy and simple to learn.

Nachteile: This software is very much outdated compared to other programs in the market.

  • Herkunft der Bewertung 
  • Bewertet am 15.10.2019
Katherine F.
Head of Sales
10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.2.2018

"Nice provides a different quality to other platforms Snap Surveys."

Kommentare: Snap Surveys is a very good software, I would say that it is one of the best for the distribution of surveys, despite its prices, it still has quite interesting functions. It has benefited me in my business area, providing more appropriate survey results adapted to my response range.

Vorteile: Snap Surveys provides a different quality to other platforms, due to the easy integrity of information, I can have a lot of information on a topic of interest, and present it in an orderly manner thanks to the order functions that Snap Surveys has, the surveys have been better distributed with respect to information.

Nachteile: I do not like the prices of Snap Surveys, for the simple reason that this is a very simple software that complements very well companies with few employees, it also complements companies that have a good organization, and as it is essential, it should have low prices for better accessibility.

  • Herkunft der Bewertung 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.2.2018
Robb B.
Owner
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 13.1.2012

"World Class Survey Software - Best in Class"

Kommentare: 10 out 10 score on Snap Surveys, by far the best out there.

Vorteile: In my opinion, Snap Survey software is world-class. It allows us to design multi-modal (even multi-lingual) surveys such as web, paper, phone, etc., with relative ease and even bring all the respondent data into one set of reports quickly. I also appreciate how feature rich it is with things like email alerts and, image mapping and pre-seeding data. The robust statistical analysis is as good as it gets. I have been doing survey research for over 10 years and tried many other brands but only Snap had everything we needed for our customers. Snap is also compliant with the Section 508 ADA rules. Finally, the Snap support is as world-class as their software! These people are obsessed with customer service! I deal with many top software companies and they should take a page out of Snap s playbook, such as no hassle, no automated phone messages, you are instantly talking to a live professional that actually cares and cheerfully helps you with your issue quickly and accurately.

Nachteile: I wish we had more control over design layout with columns, and such initially (in design view) instead of using the post processing features in the ToolKit because during testing, every time you republish you have to rerun the ToolKit files. It s not a big deal, but it s on my wish list.

  • Herkunft der Bewertung 
  • Bewertet am 13.1.2012