Was ist Snap Survey Software?

Wird in allen Marktsegmenten eingesetzt, einschließlich: Regierung, Gesundheitswesen, Bildung, Marktforschung, Personalwesen und Finanzen. Snap Survey Software und Feedback Management Solutions bieten professionellen Forschern eine Suite von integrierten Lösungen für das Umfragedesign, die Verwaltung, die Datenerfassung und die Analyse sowie Berichterstellung für alle Erhebungsmodi (Online, Papier zum Scannen, Mobiltelefon (Smartphone und Tablet) und Kioskumfragen in JEDER Sprache.

Wer verwendet Snap Survey Software?

Nicht vom Anbieter bereitgestellt

Wo kann Snap Survey Software bereitgestellt werden?

Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Snap Surveys
  • Ansässig in Portsmouth, UK
  • 1981 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Argentinien, Armenien, Aserbaidschan, Bahrain und 61 weitere

Sprachen

Englisch

Über den Anbieter

  • Snap Surveys
  • Ansässig in Portsmouth, UK
  • 1981 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Argentinien, Armenien, Aserbaidschan, Bahrain und 61 weitere

Sprachen

Englisch

Snap Survey Software – Videos und Bilder

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Videos zu Snap Survey Software
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Kosten ähnlicher Produkte wie Snap Survey Software vergleichen

Snap Survey Software

65,00 $/Monat
Kostenlose Version
Gratis Testen
99,00 $
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
19,00 $/Monat
Kostenlose Version
Gratis Testen

Snap Survey Software Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Befragungs-/Umfragemanagement
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Drag-and-Drop
  • E-Mail Marketing
  • Feedback-Management
  • Fragen-Verzweigung
  • Fragenkatalog
  • Konditionale Logik
  • Kundenspezifisches Branding
  • Multi-Channel-Vertrieb
  • Offline-Antwort-Sammlung
  • Statistische Analyse
  • URL-Anpassung
  • Umfragen & Feedback
  • Umfragenerstellung
  • Verzweigungslogik
  • Vorlagen-Management
  • Zufälligkeitsanordnung

Alternativen für Snap Survey Software

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Ermöglicht es jedem, professionelle Online-Umfragen schnell und einfach zu erstellen. Erfahre mehr über SurveyMonkey
Einfache Bedienbarkeit | Zahlreiche Auszeichnungen | Fragebogenplattform mit vielen tollen Funktionen. Entworfen für alle Typen von Mobilgeräten.
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Tool zum Erstellen von Umfragen, Formularen und Quiz, um deine Kundschaft zu erforschen oder dein Personal zu bewerten. Erfahre mehr über Startquestion
GetFeedback ist eine einfach zu bedienende Suite aus Online-Umfragetools, mit der du bessere Umfragen senden und besseres Feedback sammeln kannst. Erfahre mehr über GetFeedback
Umfragelösung für VoE- & VoC-Feedback. Wir bieten erweitertes Reporting, DSGVO-Konformität, Experten-Support und Echtzeit-Ergebnisse.

Bewertungen über Snap Survey Software

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
3,8
Kundenservice
4,6
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
46%
4
39%
3
11%
2
4%
Thomas
Thomas
Insight Manager in UK
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

For the professionals

5,0 vor 2 Jahren

Kommentare: I'm using SNAP Surveys for more than 5 years (first within a boutique agency; now within a large organisation) and find this to be the best survey tool out there - also compared to the price that others are charging. Customer support is very reliable should there be technical problems.

Vorteile:

- Reporting capacities (the way datatables and derived variables are built) - How data can be piped into the survey (e.g. no need to ask gender, age-group, type of customer related questions when those answers are known and can simply be fed into the survey) - Level of personalisation possible in survey script and invite emails. - Telephone and email support is quick to respond should technical difficulties be encountered. - The fact that surveys are built offline on local machines rather than online (which ensures faster scripting of surveys and any changes to live surveys can be uploaded in one go rather than needing to fiddle with a survey that respondents may be taking at that point)

Nachteile:

Building visual reports can sometimes be tricky.

Antwort von Snap Surveys

vor 2 Jahren

It's great to hear that you are continuing to use and benefit from all the features and extensive capabilities that are available within Snap! I'm also pleased that our offline app is working as it should, enabling you to engage with live surveys, at any time, utilising quicker local connectivity. A top priority for us at Snap is to ensure that we continue to offer exceptionally high standards of customer service in all areas of the business, and that whoever you may need to contact, is always only a phone call away. We have strengthened our support team in line with our growing business so to hear such positive feedback means we are getting it right! Although reporting templates are available within the package, I understand that the more complex and sophisticated reports can be trickier to set up, but once created, often prove invaluable to customers looking for comprehensive and detailed analysis for their survey data. Should you need any assistance with these, our trainin

Merrie
Independent Contractor in USA
Marktforschung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product...easy to use

5,0 vor 3 Monaten

Kommentare: Great experience. Easy to get help when needed.

Vorteile:

Easy to use. Has all features I need for my stats tables.

Nachteile:

Merging data could be an easier function.

Antwort von Snap Surveys

vor 2 Monaten

Thank you for your review, Merrie. I will share your feedback about data merging with our development team.

Katelind
Marketing Analyst in USA
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Just say no to SNAP

2,0 vor 2 Monaten

Kommentare: Arduous. I hated using SNAP. If I ever had to create a new survey I would sigh heavily. It was so non-user friendly.
Also, please note that I have NEVER been surveyed by SNAP before until now - and by now I mean now that we've informed you that we're leaving SNAP for a better survey program. So why now? Also, the rating question on the first page needs a better descriptor of what you're having me rate. I didn't feel comfortable answering.

Vorteile:

Not that it impacted me but it was cheap, so they outcome of your work didn't have the added pressure of "we bought an incredibly expensive product - show me what i paid for." So cheaper is great because it's cheaper and I felt les pressure.

Nachteile:

Pretty much everything, sorry. : / The survey builder was non-intuitive, difficult to use, spell check was British English and wouldn't remember words marked as correct, the data can only be in Excel, there's not helpful reporting items to showcase your data, and the special training we attempted to try and learn the software better was absolute garbage and only taught the basics of what I already knew.

Antwort von Snap Surveys

letzten Monat

Thank you Katelind,for taking the time to review. We appreciate your feedback regarding your troubles with building surveys and that you didn't find it useful or enjoyable to use. We wanted to touch on your belief that we do not survey our customers for feedback and perhaps some features that Snap has that you were not aware of. First, Snap sends out a yearly customer satisfaction survey as well as various other marketing correspondence such as blog posts, Snap Shots, which give information on various happenings including ; new software updates and worksheets to help keep your knowledge of Snap Surveys fresh. If you haven't been receiving these emails its possible you opted out at some point or another. Secondly, while Snap has many reporting capabilities right within the program, we know that many users prefer to use what they are comfortable with. With this in mind, Snap allows for data exports to many programs not just including EXCEL, but also SPSS, SAS and SQL to name a few.

Nora
VP in USA
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Snap Survey Fan

5,0 vor 3 Monaten

Kommentare: We provide education programs and Snap Survey allows us to gain meaningful and immediate survey results. We also use Snap Survey to determine where educational knowledge gaps exist.

Vorteile:

I love that this software lives on my computer and is always available to me. It works very cleanly and functions well for our team.

Nachteile:

I was never able to get the scanning in if paper surveys to read results correctly. I've also never found customization of results reports intuitive

Antwort von Snap Surveys

letzten Monat

Thank you, Nora, for your awesome review. We loved that the software met many needs for you and your team and that you've enjoyed the functionality and customer service with Snap Surveys. So sorry that the scanning portion of the software has given you a little trouble, but we'd be happy to assist with that if you wanted to reach out to us at sales@snapsurveys.com

Sarah E
President & CEO in USA
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful survey creation & data management program with some unique features

4,0 vor 3 Monaten

Kommentare: I've used Snap Survey since 2009. At the time, it provided the best balance of cost and functionality of all survey programs we reviewed. Now, as the price has gone up, the value it provides is not quite as good, especially given its weak reporting abilities. It is still a powerful program that has a lot of great feature and advantages that you can't find in competing products. If you work with paper surveys on any level, it is superior to anything else out there. If you want quick and easy reporting for your own purposes, it is also excellent.

Vorteile:

Snap is a powerful program that gives you the benefit of having both a local installation and a cloud-based Web server, which is something I appreciate in the days of cloud computing because having to rely on wifi connections and someone else's server management can be a recipe for disaster. it allows for the creation of question libraries and easy drag-and-drop additions of questions, and powerful formatting management through styles. It offers a simple way to view top-line results and the ways you can print quick reports is simpler and more compact than I've seen in competing products. Snap allows you to create surveys in all kinds of formats, including paper, and it handles them all equally well, which it not true of many competitors. I like that you can automate entry of paper questionnaires with the scanning version because there are still circumstances where paper surveys may be the best solution, in whole or in part. Snap also creates pretty clean exports to SPSS and other formats for more extensive statistical analysis than can be performed within Snap.

Nachteile:

Snap's reporting feature is poor. Custom reports are too hard to create and so it has been nearly impossible for us to use Snap to provide reporting for clients on the spot on projects. This is the weakest part of Snap. It is also difficult to learn and not intuitive for people who don't have prior experience with database design and management.

Antwort von Snap Surveys

letzten Monat

Thank you, Sarah, for the amazing review! You touched on many things that make Snap Surveys great; from its full functionality, surveys in multiple modes (including paper), and its data export and analytics capabilities. Your feedback on reporting is a fair one and a big reason why we're continuing to develop and expand upon our reporting capabilities in features like Dashboards which is starting to make its way into the lastest updates of Snap XMP. We would be happy to have a discussion on what your reporting needs are and any additional feedback you might have, so we can continue to develop Snap even better than before. Feel free to reach out to sales@snapsurveys.com.