STX Cloud

STX Cloud

von STX Software

Wer verwendet STX Cloud?

Businesses who book appointments, keep client records, track transactions, manage inventory, market to their customers and want to report on areas such as client retention, productivity and goals.

Was ist STX Cloud?

STX Software provides premiere salon, spa, and fitness management, marketing and payment processing software for desktop computers, mobile phones and online users.

STX Cloud – Details

STX Software

https://www.stxsoftware.com/

Gegründet 1981

STX Cloud – Kostenübersicht

STX Cloud bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von STX Cloud ist ab 49,00 $/Monat verfügbar.

Startpreis

49,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

STX Cloud Funktionen

Gesundheitssoftware
Behandlungspakete
Geschenkkarten-Management
HIPAA konform
Inventarverwaltung
Kundenmanagement
Terminverwaltung
Vorher-Nachher-Bilder
Inventarverwaltung
Kundenprofile
Lohn- und Gehaltslisten-Management
Mehrere Standorte
Mitarbeitermanagement
Standvermietungs-Management
Treueprogramm
Verkaufspunkt POS
Wiederkehrende Termine
Inventarverwaltung
Kundenmanagement
Lohn- und Gehaltslisten & Kommissionen
Mitarbeitereinsatzplanung
Terminverwaltung
Treueprogramm
Verkaufspunkt POS

STX Cloud – Nutzerbewertungen

Zeigt 5 von 23 Nutzerbewertungen

Gesamt
4,2/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,3/5
Funktionen
3,6/5
Preis-Leistungs-Verhältnis
3,7/5
Verifizierter Rezensent
Business Director
Bekleidung & Mode, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 10.4.2019

"Boosted our Salon's revenue"

Vorteile: This program has some incredible functionality and is so easy to use! The reservation side is so easy to use. We have ability to click and drag appointments, we can also open an appointment builder window to search a span of time and find the ideal placement. There is a feature that shows you whether the placement of an appointment is going to be best for the stylist. Great reporting systems and easy to understand! Goal setting and goal dashboard are super helpful for stylists to see where they are at.

Nachteile: Some of the reports can be very difficult to read. There is a texting functionality but it has limited capabilities.

  • Quelle des Nutzers 
  • Bewertet am 10.4.2019
Amanda K.
Salon Coordinator
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2019

"Perfect for busy salons"

Vorteile: The customer service is top notch! The support staff is beyond patient and will help to solve any issue or confusions you may have. I never have to wait long for help or answers.

Nachteile: Permissions and security measures can make some tasks a little more time consuming.

  • Quelle des Nutzers 
  • Bewertet am 25.7.2019
Frank P.
Owner
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 2.9.2017

"We've used STX since 1990"

Vorteile: We've used STX since 1989 or 1990 so I have a great understanding of the software and the company. The software looks great, it's easy to use and the few features that it includes, work great.

Nachteile: Attention: 25+ years using STX/SalonTranscripts) If you use STX, your data can NOT be converted easily to another software platform using automation, you'd have to hand enter almost, if not, everything-depending on whom you'd switch to After several conversations w STX, they have many "reasons" why they haven't updated the functionality of the software and give no timeline as to when. IMHO this is a slick looking dinosaur. Below are just a few reasons for my opinion Reports: The reports are cumbersome with multiple data on a single report with no way to choose individual data points to get the information you need and it's lacking in metric flexibility (you get what they think you need), retention report is useless, no reports to track up sells/down sells, no time off tracking... Marketing: Automated client marketing is light (5 or 6 different types of emails) lacks customization (you get what THEY think you need with few options) No automatic remind guests that their products likely need replenishing. No two way texting. No mobile/custom branded app for customers and we have to be on our guests mobile device to stay competitive. Difficult to send out test marketing emails, you have to set up a filter to send one to yourself to see how they look. STX mobile app has few features, lacks functionality when compared to what other salon software companies offer... There isn't space to write everything that this program lacks. Call me if you'd like to know more

  • Quelle des Nutzers 
  • Bewertet am 2.9.2017
Malorie L.
Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 16.5.2019

"Definitely has it's ups and downs"

Kommentare: Okay so we have had our reasons for trust issues and just feeling like we were another number with this company. However, I was reached out to and for the first time since all of this occurred, I actually felt like we were cared about by this company and asked to stay and give the demonstration another try. I am going to have a second demo with STX Cloud and work with them on the things I am way more familiar with now and hopefully move forward with possibly them, and see where the outcome goes from here. They have excellent customer service as far as how they treat you. My issue with the service was the question of why we were not asked appropriate questions to make sure we were always on the right plan that fit our needs, and checked on. However, after getting that off of my chest with someone who cared enough to reach out after placing my review, they made me feel better about trusting them again. Excited for the future! Will review the Cloud version later on!

Vorteile: We are currently on this version of STX (desktop) and were not happy for some very valid reasons but after knowing this someone has so kindly reached out to us and things are looking up from here. I will say this desktop version is easy to use and great for being "old school" but we are looking forward to moving up to the new web based software. What we have liked about this version the most is being desktop and not worrying about it being web based. I don't know why that has scared me but it just has. I have done a lot of research moving forward about the new Cloud software and surprisingly I am looking forward to taking ahold of that software and pressing on.

Nachteile: The lack of evolving with the newer features that are out there. How slow it is verses (I am positive) how much faster the cloud will be! And the lack of trust from our first set of issues, but that is resolved now! Thankful for a team that will fight for their customers!

  • Quelle des Nutzers 
  • Bewertet am 16.5.2019
Kerry K.
Sales
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 7.12.2017

"Frustrating"

Vorteile: Have been using STX for over 10 years. Overall a very good salon software program. Good reports. Booking is easy. Inventory management is also good.

Nachteile: To buy a gift card on our website that then goes through STX, clients have to register via an ugly archaic registration page and then wait for a return email mail from STX, then go back to our website to then purchase a gift card or instant certificate. We have lost numerous potential gift card sales because clients cannot buy a gift card without registering all their information first before the purchasing. This initial registration process has stopped people from going any further in the buying process. I've called numerous times over the years to ask STX to change the process so that customers can register at the end of the online gift card sale not BEFORE. When buying anything online these day, the first thing you often see before you purchase anything is an option to 'check out' as a guest or register. Surely, this is a simple fix.

  • Quelle des Nutzers 
  • Bewertet am 7.12.2017