ThreatLocker

The easiest zero-trust platform there is

Kommentare: The process for onboarding was amazing. The account manager, implementation specialist, and cyber hero’s have been wonderful. They listened to me and helped get our tenant set up exactly as we need.

Vorteile:

For my environment, the platform works great and is being to secure our endpoints. It does require a lot of work to maintain, but if done properly it is extremely useful.

Nachteile:

It can be extremely technical. Be sure to take the training available in the University.

Amazing Product - Shoutout to [sensitive content hidden]

Kommentare: Fantastic, great product. Has increased our Security Posture business wide, has left me feeling so much more confident about the security of our infrastructure & endpoints.

Vorteile:

First of all the Service provided by Threatlocker (In my case [sensitive content hidden] who is an excellent engineer - who really took the time to understand our needs and really understands the product). The implementation is always my worry with these types of tools, the implementation has been seamless due to the learning process. Combine [sensitive content hidden] on the implementation side with the Cyber Heroes quick response time this is a great end to end product.

Nachteile:

Alerting on Threats, this is being really picky. But more specific alerting on threats with embedded information would be great.

ThreatLocker is a great first line of defense

Kommentare: Overall, this is a great and trusted first line of defense.

Vorteile:

As a large corporation, it is imperative to have cybersecurity to keep us safe from cyber threats. ThreatLocker provides us safety as a first line of defense against ransomware and vulnerability attacks. The feature I like most about ThreatLocker is the allowlisting feature. If it is not on the "allow" list, it will block it.

Nachteile:

It is not a complete threat detection software as it does not include E-mails or webcam threat detection

threatlocker vs the others

Vorteile:

it is very easy to intall new policies. have very good looking interface it easy to use

Nachteile:

really i dont have nothing negative about this

Awesome software with awesome support

Vorteile:

As an MSP, ThreatLocker is a major tool in our security stack. I have used\tested a lot of security services in the past, but ThreatLocker is the best for the money I have found. It gives us a large amount of insight and control over devices which makes it hard to pick a favorite part about ThreatLocker. The product is awesome, but I really want to say my favorite part is the people behind it. You are assigned a Solutions Engineer to help guide you through the process of deployment/configuration. They are an amazing resource that I have never gotten with any other product. Usually, software companies just drop you into the portal, show you a few things, then you never hear from them again. Additionally, the support experience is the best I have ever seen with any software company. They are very knowledgeable, quick (under 5 minutes), and always available via chat. The MDR team also helps us have peace of mind that our devices are safe and secured with an action plan we set, even when we are away.

Nachteile:

ThreatLocker is a robust solution. It can be very daunting to get started and comes with a time commitment to learn\configure. I could see how some companies could struggle getting through that phase, but it is worth it.

In Betracht gezogene Alternativen: Huntress

Warum ThreatLocker gewählt wurde: We needed more insight into devices as we could see trends of legitimate software being used maliciously. Application whitelisting was the fix for this.

Zuvor genutzte Software: Bitdefender GravityZone

Gründe für den Wechsel zu ThreatLocker: ThreatLocker just made more sense for the price.

ThreatLocker - Answer to security augmentation for Microsoft Defender

Kommentare: ThreatLocker has restored my faith in vendors who prioritize genuine value over sales. Amidst a market where PE Firms often push vendors towards aggressive sales tactics, reducing MSPs to mere extensions of their sales force, ThreatLocker stands out. Their commitment to value shines through exceptional support—knowledgeable and responsive, often resolving issues on the initial call. They're attentive to partner input, swiftly adapting their roadmap accordingly. Moreover, they adeptly address the unique demands of SMBs, MidMarket, and Enterprises, demonstrating their versatility and dedication to all sectors.

Vorteile:

ThreatLocker distinguishes itself from typical MSP vendors by prioritizing integrity over trends. Through my interactions with them, I've gained trust in their commitment to being a steadfast ally in our cybersecurity efforts, acting as a vigilant guard against the proverbial fox (Defender) lurking near the hen house. Their 'default deny' strategy effectively removes false positives in SOC monitoring of EDR telemetry, providing peace of mind. Embracing this stringent approach ensures a more secure and restful night.

Nachteile:

Adopting a default deny strategy was more transformative than I anticipated. The initial workload was surprising, but the value of Cyberhero support became clear quickly. For those considering this approach, I advise setting up regular weekly meetings to ensure diligent development of your initial policies. It’s a commitment that truly pays off in securing your environment.

Admins -- ThreatLocker will help you sleep better!

Kommentare: Our overall experience has been excellent. We use ThreatLocker on all of our servers and as many user endpoints as we can. It stops users in their tracks from installing random software or extensions that we do not approve of in our organization.

Vorteile:

[sensitive content hidden] on of the solutions engineers is super knowledgeable. He know his way around ThreatLocker like it was the back of his hand. I like how comprehensive it is and how much tweaking can be done for apps and other settings. ThreatLocker definitely helps me sleep better at night.

Nachteile:

It is so comprehensive that it is a world unto itself, which means that it takes some learning to be able to make use of the tweaking.

In Betracht gezogene Alternativen: Falcon

Gründe für den Wechsel zu ThreatLocker: Pricing, reputation, and the features were the two biggest reasons we chose ThreatLocker.

Threatlocker, easier than everyone said it would be!

Kommentare: Overall ThreatLocker has been a fantastic addition to our stack.
Several MSPs warned me about the complexity of implementing TL properly, they were wrong. With the help of the Cyber Heros teams we've deployed it to over 2000 endpoints without any significant issues.

Vorteile:

The depth of features, especially the elevation and storage control, and the rapid and detailed response from the SOC team.

Nachteile:

I wish I could purchase it via Pax8 to help with license reconciliation

In Betracht gezogene Alternativen: Huntress

Warum ThreatLocker gewählt wurde: We wanted to implement a SOC for our clients, and I wanted to work with a company who was accessible in our industry.

Zuvor genutzte Software: SentinelOne

Gründe für den Wechsel zu ThreatLocker: The Elevation features in TL we a must from my Managed Services team

Aegis Biz Tech ThreatLocker Review

Kommentare: We're very new with the product, but so far it has everything I look for in that it is easy to deploy and manage and having Cyber Hero there to approve application requests means our staff doesn't have to take time away from other tasks to review those.

Vorteile:

The interface is intuitive. I like the granularity of control over what we can allow deny. Deployment is easy with our RMM. Once I got the hang of it the management of it is very straight forward. Cyber Hero support is very responsive and helpful. Onboarding with Richard Dowdy has been great. He's been patient as we learn the product and explains things very clearly.

Nachteile:

I suppose the initial learning curve. Although, it was not a big deal as we worked through it with Richard.

In Betracht gezogene Alternativen: Huntress und Field Effect

Gründe für den Wechsel zu ThreatLocker: We currently use all of these products. We are looking to consolidate services into one or two of these.

Zero Trust Security

Vorteile:

I love the zero trust model that they use, as well as the ease of deployment and deployment management. The storage management is also fairly robust.

Nachteile:

There is an extremely steep learning curve for policy management, which maybe tricky for non savvy users. This can also introduce policy errors as a result of improper use.

ThreatLocker: Zero-Trust Endpoint Protection for every MSP stack

Vorteile:

ThreatLocker has given us the ability to offer a fully comprehensive zero-trust endpoint protection package to our clients. Giving us the knowledge that we can ensure our clients systems are secure from emerging cybersecurity threats. We can easily review,respond and action daily to requests that come in from our clients. The main points for us are the Allowlisting, Ringfencing and Elevation control. Allowlisting gives us the ability to control what applications are allowed to run on secured computers. Then the Ringfencing allows us to define what an allowed application is allowed to do once it is running. We can restrict its application, file, registry and internet access. And the elevation control allows us to take local admin access away from users and have admin rights through individual policies within ThreatLocker. The deplyment and implementation process is very easy with the various instructions for deploying through various remote management tools. Once the computers have gone through the initial learning process, we then review the audit log and built policies from there. The ThreatLocker Cyber Hero Support Team has been incredibly helpfully along our journey with getting ThreatLocker deployed. When we were first getting ThreatLocker rolled out they were always available along the way assisting in getting us up to speed. Any questions we’ve had can be raised up from within the ThreatLocker portal and most queries resolved there and then via the live chat or even Zoom call where needed.

Nachteile:

Not really a con but as ThreatLocker is such a fully featured and power tool, there can be lots to learn and pick up. But this is mitigated by the incredibly useful Knowledge Base, ThreatLocker University and the Cyber Hero Support Team.

Threatlcocker - Please help other Vendors Support like you do!

Kommentare: Threatlocker is a great company and has in our opinion, the best support for a product that is complex in nature. Also, they have grown and added so many more products that actually work and make sense to add to our Security stack. We always recommend them to Peers.

Vorteile:

The number one thing about Threatlocker is the Cyber Heros. We use a ton of software in our company and no one else does support like them. We have been meeting with an Engineer ever few months as we deploy our new clients and he is a rock star. The product is awesome, it blocks every single thing you do already have a policy for, which for any Zero day or net new attacks, its amazing.

Nachteile:

The only thing i can even think about here is that it does take a bit of time to really know the program, feel comfortable to do it on your own. However, with the Cyber Heros they are always a min away if we get stuck.

Red Key Solutions ThreatLocker review

Kommentare: Best vendor experience in the last 3 years.
Helps me sleep knowing it's deployed.

Vorteile:

Security. Love the Deny any not Allowed. Customer Service & Support is GREAT

Nachteile:

Steep learning curve, because it has so many features. It's gotten better as they've built the BuiltIn App library more, better training vids, and a more complete service option.

Excellent addition to our tech stack

Kommentare: From the begining the product works as advertised, and they delivered exactly as promised during the sales cycle.

Vorteile:

The product works as advertised and they are a great partner to work with. On-boarding was a truly great experience. We met with the TL team weekly to go through our individual client needs and this helped with seamless deployment to over 3000 endpoints. The cyber hero managers are very prompt to remediate any end user requests.

Nachteile:

There are not that many negatives and none really worth mentioning. I would like little more analytics specifically around the cyber hero manager's response and resolution rates.

Securing computer with zero trust

Kommentare: [sensitive content hidden] is extremely helpful and knowledgeable. A great asset to the company and to me. Thank you

Vorteile:

Granular Control: I like the ability to control systems and application files.

Nachteile:

The approval for an application in an acceptable time, which was taking care of switching to unifi.

Threatlocker Took our Business to the Next Level

Kommentare: Many benefits to ThreatLocker. Elevation is very useful for admin rights to run software, app control for stopping browser extensions, storage to monitor file changes or block USB, etc

Vorteile:

Complete control. As an MSP, Threatlocker has taken our security stack to the next level. Application control, Elevation, Storage control and now recently we are adding Networking and evironment hardening with Configuration manager to the stack. We needed a product to give us better central control than RMM products offer and Threatlocker has delivered and beyond for our company. The University and support are also excellent.

Nachteile:

The learning curve and initial noise of implementing the system brings some additonal work and training challenges. Threatlocker is a philosophy your techs need to adopt and this can be a struggle to overcome.

Easy to use piece of mind Zero Trust Solution

Vorteile:

The onboard, support and training team are top notch. The product gives me the confidence that my users will have the ability to introduce something malicious to our systems.

Nachteile:

IT has a little bit of a learning curve, but as stated above the training team is top notch and always available to answer questions.

Imprived Network Security Features and Capabilites

Vorteile:

With this tool, we enjoy unmatched networks security capabilities as well as endpoint protection.

Nachteile:

Well, ThreatLocker has best features and no complaints.

Great Application Control

Vorteile:

Our threatlocker solutions engineer, [sensitive content hidden], is amazing and is always available to help us figure out the best way to set things up and after getting through the initial learning curve the software behaves how you would expect it to

Nachteile:

The initial learning curve would definitely turn some people away from the product and frustrated us but otherwise it has worked as intended

Great Security

Vorteile:

Easy to use, easy to deploy, great team ready to help.

Nachteile:

Price compared to some other products and services. Currently ahead of the market.

ThreatLocker: Industry Leading Endpoint Protection Platform

Vorteile:

ThreatLocker has been such an amazing partner to work with. Great customer support and fully loaded with many cutting edge security features. Being a provider and user of ThreatLocker has proven to be very beneficial in having the know-how efficiency when easily implementing and integrating these features into the daily flow of business. Allowlisting is by far the most frequently utilized feature our clients take advantage of daily. Creating policies at both a per user scale and org-wide scale has been very easy to use.

Nachteile:

ThreatLocker is so cutting edge that there many features offered that have much more potential to be built out and improved upon, such as Elevation Control.

Best customer service of any platform.

Kommentare: No issues so far, and when an issue does arise, the support are there instantly to help. No bots, just people.

Vorteile:

The software is incredible, but what is better is the customer support. From the moment you pop a message in to the live chat, you will be speaking to someone within 30 seconds, and can even hop in a Zoom call if that is better for the issue at hand. Phenomenal.

Nachteile:

The wording of some of the features could be reworked / explained better. For example removing the protection from a device isn't just a case of highlighting the asset and pressing "delete" or "disable protection". Neither of these features actually remove the protection.

Unparalleled Application Control

Vorteile:

ThreatLocker shines with its superb application control, making it a powerful tool for securing our business infrastructure. Its easy-to-navigate interface and insightful auditing capabilities make managing thousands of endpoints a breeze. The Zero Trust model has significantly improved our security stance, reducing potential vulnerabilities. The integration process with our existing business procedures was straightforward and efficient, further simplifying its implementation.

Nachteile:

In our experience as a partner and reseller, we have found no negatives with ThreatLocker. The robust security features, ease of use, and continuous product enhancements underscore its position as a leading solution in the cybersecurity space.

ThreatLocker is an invaluable tool and incredible company

Kommentare: From my initial conversations with the team at ThreatLocker, to on-boarding, roll-out and ongoing support, it has been one of the most pleasant vendor experiences I have had in a really longtime.

Vorteile:

There are new threats coming out daily. ThreatLocker helps add an important layer of security and brings system one step closer to protection from these new threats. ZeroTrust is not a new concept but ThreatLocker made it accessible to all businesses, big or small. I also have to say that the team at ThreatLocker have been amazing to work with and I wish other vendors would be as partner support focused.

Nachteile:

Honestly there are not a ton of cons. The process to implement ZeroTrust can be a bit more involved than most realize, and ThreatLocker does have some of those challenges too. However the platform is designed in a way and has features to help streamline that process and end user experience. Backed by amazing support.

This is how MSP's sleep at night

Kommentare: The product training and onboarding is exceptional. ThreatLocker goes the extra mile to be sure you understand the product and are deploying it successfully. The software works. It will stop anything and everything that either isn't allowed to run or it doesn't recognize.

Vorteile:

There isn't anything about ThreatLocker I don't like. From the Ring Fencing to Allow Listing to Elevation control, it keeps users from doing things they shouldn't be while allowing what you need to run, run. I sleep at night knowing that some random software can't run on a client environment and cause an incident.

Nachteile:

Threatlocker is not a set it and forget it product. They can however use their internal CyberHero's to make it easier for you. It's just an extra cost.