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Wingmate
Was ist Wingmate?
Die Lösung besteht aus einer mobilen App für Außendienstmitarbeitende und einem Lead-Management-Dashboard (webbasiertes CRM), das für die Mitarbeitenden im Büro zugänglich ist. Steigere den Umsatz und spare Zeit, indem du die Aufmerksamkeit aller um dich herum maximierst. Wingmate motiviert Nutzer dazu, Leads (neue Geschäfte, Upselling, Servicemängel usw.) in Sekundenschnelle zu erfassen. Intel ist sofort einsatzbereit, sodass dein Team in Sekundenschnelle starten kann. Dies führt zu mehr Umsatz und einer größeren Verbundenheit innerhalb des Teams.
Wer verwendet Wingmate?
Dienstleistungsunternehmen, Groß- und Kleinunternehmen, mittelständische Unternehmen und Behörden
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Bewertungen über Wingmate
Wingmate for Leads and Sales engagement
Vorteile:
easy and effective to use. we have drivers put in lead notes in to wingmate, which is then past forwarded to our sales team to engage with the customer. all the notes and information needed is all in one nice software that allows us (sales team) to connect with new customer through drivers (whom we generally dont often see as they work from different hubs)
Nachteile:
so far, I haven't run in to any issues with using wingmate.
Wingmate Review
Kommentare: Overall I love the way Wingmate allows me to excel at my job. I am able to connect with my Frontline co-workers and have them feed me new and exciting leads, in order for me to be successful in my role. Feedback is quick and easy to review, as I get email notifications any time the app is updated.
Vorteile:
I like the user friendliness of the software. Even if your not the most computer literate person, the software is easy to learn and use. I also like how it's easy to navigate through the different pages with just a simple click of button and how easy it is to stay connected to other users within the app.
Nachteile:
The one flaw I would say the software has, is the lack of confirmation when changing the status of a lead. For example if I wanted to change the status to a lead back to its original status, I don't have access to do so myself. Other than that, I really enjoy the software and all its functionalities!
Antwort von Wingmate
vor 5 Jahren
Thanks so much for the feedback Nana! We understand that moving a lead through the sales cycle can be done with just the click of a button so it's important to be mindful when moving it forward. Since the deal stages are tied to the rewards for frontline workers, we do not have the functionality for sales accounts to move leads back. However, you can always reach out to any manager (or get in touch with us!) whenever a lead needs to be moved back. Really glad to have you as part of the program!
Product Review
Vorteile:
Instant address recognition is pretty useful. Not too complicated to use.
Nachteile:
Buggy. Constantly get the 422 error message.
Antwort von Wingmate
vor 5 Jahren
Thanks for the review Wendy! Though it is very rare for our users to receive an error message, we are always here to help if an issue does arise. If you do experience any errors, please make sure that there are no problems with your data or wifi connection and please reach out to us so we can resolve it immediately. We are only ever an email or phone call away!
Wingmate is not just for Large Companies
Kommentare: My overall experience with Wingmate is very positive. I have pocketed a good amount of income that I would have otherwise not received and helped my company sell more equipment. With my earnings, I like to treat my family, so the incentive is there for me to continue to put in more leads.
Vorteile:
What I love about Wingmate is that it takes a very dubious task and turns it into additional income for people at the ground level of any company. What would usually take 5-10 minutes out of your day to add a single lead, can now take seconds. You can then track those leads through an online dashboard. The design of the dashboard is very well organized and easy to read. Because of the ease of use, Wingmate extends to all companies no matter how small.
Nachteile:
What I like least about this software is that my company is currently not using it to its advantage. With a lead tracking dashboard that is catalogued beautifully and an app that is widely available, everyone in the company has the ability and should be more focused on pumping the system full of leads and generating more sales.
Antwort von Wingmate
vor 5 Jahren
Thank you so much for the review Jonathan, the feedback is much appreciated! If there is ever anything we can do to improve please let us know
Product Review
Kommentare: I have to say Wingmate has changed the way I view our front line, not only is it a tool for us Salesmen but our drivers now have the ability to act as a Salesmen while delivering our promises. It gives them a tool to use in their everyday duties. Being from operations in my previous position with Purolator, it was really nice to see that our driver's voices are being heard and I have a direct roll into making that a dream come true.
Vorteile:
The thing I like most about Wingmate is that Wingmate was able to give our driver's a voice that is being heard. Wingmate is that tool that has bridged that gap between or front line and our Sales team.
Nachteile:
The only thing I liked the least about Wingmate is that fact that it scares some of our older drivers away, who in fact would actually be bringing in Gold. Other than that I have 0 complains. Great software and tool to get the job done!
Antwort von Wingmate
vor 5 Jahren
Thank you so much for the review Jordan! We're always looking for new ways to maximize engagement, if you have any suggestions we're all ears. We're so happy to have you as part of the program!
