Wer verwendet Wingman?
SaaS Companies selling to other businesses. Any Business where selling is complex and involves Calling/Demo for closing.
Was ist Wingman?
Wingman is a real-time sales coaching tool that gives sales reps the right information at the right time, while they are on a call.
Wingman automatically joins sales calls and based on the conversation, cue-cards show up to help sales reps with customer objections, questions, and behavior suggestions.
It also assists reps in taking better notes and summarize calls by allowing them to bookmark key moments during the call, in real-time.
Wingman – Details
Wingman – Preisübersicht
Wingman ist verfügbar ab 80,00 $/Monat. Wingman bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Wingman finden Sie unten.
Wingman – Nutzerbewertungen
5 von 49 Nutzerbewertungen angezeigt
Bewertet am 10.12.2019
True to the name, a sales rep/manager's sidekick
Abhilash (archie) M.
Kommentare: True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share tribal knowledge easily. We have active sessions where teams discuss calls and offer their thoughts and ideas on specific use cases and scenarios, objections that come up on the call.
Vorteile: The easy implementation and setup is just magic. The powerful integrations with Zoom and Outreach have made adapting, coaching, and knowledge sharing within the sales team seamless
Nachteile: Although no complaints, Wingman could do a better job in automating note taking and integrating these notes into specific sections of the call as well as logging them into the sales CRM
Bewertet am 25.11.2019
"Working as a sales development representative over 1 years."
Kommentare: The best tool to improve our sales skills. it never misses to note any information(number and email id). easy use. It automatically starts recording the meetings and calls. The scripting feature helps us to understand our pronunciation and figure out how many times we have used it. I can figure out my mistakes by listening to the calls. I can share my calls with the team both good and bad calls, which help me to grow with the inputs which they give. It even helps me to tag people inside my organization, which makes it easy to showcase to higher authority in the organization. It allows me to insert a hashtag so that it allows me to use the filter as per my convenience.
Vorteile: Awesome reporting, The listening/talking ratio made to improve a lot. Even there is some network issue it records the words and also translates into scripts. It never misses any important pieces of information like email addresses and phone numbers.
Nachteile: it takes time to show my calls in the Team call log. It would be great if the call script recommendation option is available.
Bewertet am 22.11.2019
A true co-pilot
Kommentare: Its been great. I spoke with CEO who made the sale. She also let me try the product and provided reports to me to help sell this to leadership.
Vorteile: I've used Wingman for 2 months now and its facilitated my call reviews dramatically. I used to be able to listen to 1 call and provide feedback in a 45-minute session - With Wingman, I can do 3 calls because of the data it provides. I can find what qualifying questions are being asked and more importantly which ones are not just searching a keyword or phrase. I also have the opportunity to see which reps are upselling through keywords and coach the reps on how to bring more ARR to the business.
Nachteile: Sometimes the talk tracks are inaccurate, this only happens when multiple people are speaking at the same time.
Bewertet am 6.11.2019
Potential to be an asset to the sales team
Vorteile: The product features and the way it is designed to assist Sales teams gives the platform potential. The ability to have play cards delivered not just based on verbatim phrases but contextual phrases will be amazing. The AI analysis of the conversation also will be amazing.
Nachteile: The platform is still in its early days and the AI algorithms for speech recognition and contextual understanding is still rudimentary. The platform has improved its stability in the time we have trialled the product, however it is still prone to dropouts.
Bewertet am 4.12.2019
Usage & quality
Kommentare: It's a very informative software to understand the flow in a call, much more than just a recording software and can be a great use for anyone whos looking to understand their performance over calls and conversation with a client.
The software is very intelligent and needs minimal human efforts. Joins the calls automatically and hassle-free recordings without being worried about missing any recordings for future references.
The other best part is that the recordings can be heard from the audio or viewed as a chat which makes it easier for any future references.
Nachteile: The only thing so far is that if you schedule a call for a certain time but start prior to 15-20 mins - wingman sometimes doesn't record it.