Wer nutzt diese Software?

Manufacturing, Customer Service, Utilities, Telecom, Construction, Insurance, Field Service, Automotive, Maintenance & Repair, Healthcare, Retail, Training, Electronics, HVAC, Real Estate

Durchschnittliche Bewertung

22 Bewertungen
  • Gesamt 4.3 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 3.9 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.3 / 5

Produktdetails

  • Startpreis 39,00 $/Monat
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • TeamViewer
  • http://www.monitis.com/
  • Gegründet 2006

Über TeamViewer Pilot

TeamViewer Pilot provides easy, fast, and secure remote assistance to identify and solve problems in the real world. It enables you to fix issues beyond the screen no matter how far away you are.

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TeamViewer Pilot Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.

Die hilfreichsten Reviews für TeamViewer Pilot

Teamviewer Usage Review

Bewertet am 19.9.2019
Tatenda C.
Technical Sales Consultant
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: 1) Increased efficiency in resolving customer queries as I just login to their environment with teamviewer and quickly resolve their issues.
2) Quick turn around time to customer support as its real time and live via remote connection.
3) Ability to implement and train customers remotely without having to be on-site and this has reduced immensely the cost of support fees charged to the customer.
4) TeamViewer allows for global partnerships to happen with anyone around the world as you can share ideas, solutions via the platform. There are no more barriers to the reach of solutions.
5) Being easy, efficient and fast to use means that my customer experience using this software is positive and I would encourage all technical people to have this application for ease of doing business.
6) It has made our selling point stronger when it comes to support in that we tell our clients that support can happen real time and all they have to do is downaload Teamviewer and we handle the rest.
7) All these efficiencies the software has brought about has led to increased customer satisfaction from our clients and increased business.

Vorteile: 1) Easy to locate on google search and the website is clear on how to download it. You just run the executable file and the installation takes care of the rest.
2) After installation setting up is quite easy and then you are on your way. Customer feel and experience when using it is very efficient and easy.
3) You can also now remotely connect to even android devices or control another Teamviewer active machine using your Android device.
4) The multiple user access to one device is a plus as support personnel can troubleshoot real time to one device thereby creating increased efficiency.
5) The simplicity of the file transfer menu and the efficiency when transferring is also a plus to the software. The software notifies you of the status in terms of percentage of the file transfer progress.
6) The live chat function is also a great tool as users connected can now be chatting live as they are connected. Easily accessible on the top tab, one click the chat bar opens and you are able to start chatting.
7) It is cost effective as it saves support personnel on would be trips that they would have to go to do on-site support, now with just a remote connection you can easily troubleshoot and resolve customers issue and this I believe is one of this software's biggest advantage. This overally saves on time and cost associated with would be on-site support was this app not available.
8) The free version is also as its a good marketing tool.

Nachteile: 1) When accessing it on mobile devices the resolution tends to not be up to scratch. Hovering around when using the android device becomes an issue as there is the use of the mouse to manoeuvre and access whereas on the android screen it will be a touch screen.
2) Security is limited as anyone who has access to your device can easily then logon to the application and play around with it. Recommendation would be to have an option to login to the software before it allows you to proceed. This can be a configuration the user can then activate or de-activate.
3) The error messages for a layman using the software are not so user friendly and usually they end up having to seek assistance. The error messages when connecting are the ones that are usually not user friendly.

Great all in one software for remote access

Bewertet am 8.2.2019
Verifizierter Rezensent
Specjalista ds. wprowadzania danych
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: TeamViewer is one of the most popular remote access programs not without a reason. It combines simplicity of use with great functionality. It is certainly software designed for both large enterprises and private clients who need applications for remote control for their own use.

Vorteile: TeamViewer is an all-in-one software that allows you to access another computer remotely. I find it very helpful with technical support, communication, collaboration or just information exchange. One tool allows you to work from a single room without wasting time and money on traveling. If I had to compare TeamViewer to other programs of this type, its main advantage is the lack of additional network configuration: we can provide remote assistance to someone connected to the Internet through NAT, and the only thing that the client must do is enable the QuickSupport module and provide us with the ID and password. Simple operation makes it an ideal tool for remote assistance and maintenance of remote computer workstations without the need for physical contact. I can just concentrate on my work, not on preparing for it. With this software I can solve problems remotely or communicate with clients and colleagues without complicated procedures and tedious preparations. TeamViewer has been designed to start working on any device in a few seconds and this is its great advantage.

Nachteile: There are however few disadvantages that can be quite annoying sometimes, such as the incoming menu of the presenter on the image transmitted to the participants or a poor drawing menu . Another disadvantage of this program is the small number of people who can meet in a virtual TeamViewer room at the same time.

excellent tool for my job

Bewertet am 1.2.2019
Johan andres C.
Technologist in analysis and development of information systems
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: excellent application, is one of the fundamental tools of my work. without this application we could not give support, we could not show requirements or incidents that occur in productive environment with each of the clients.

Vorteile: It helps me a lot with my work because through this software I can give technical support to clients that the company where I work. Apart from that it reduces costs to the company, I can review and connect with several clients at the same time clients without any problem.

Nachteile: what I do not like about this software is that if I have the licensed versionviewer version I can not connect to a higher version. asks me to update the version

Great & efficient communication channel

Bewertet am 5.4.2019
Reni N.
Online Services Manager
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: efficient way to solve any IT , software issues on any PC work station of an employee even in offices at a distance - global reach and problem solving tool

Vorteile: matches perfectly the business needs for internal communication between sections and departments in a very easy , user friendly and efficient way to solve any IT , software issues on any PC work station of an employee even in offices at a distance - global reach and problem solving tool

Nachteile: non so far - more than 2 years of use as user

Great remote control using teamviewer

Bewertet am 6.5.2019
Douglas M.
Sales executive
Bankwesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to install and use.Has remote access and control.Teamviewer is a great collaborative tool which allows you to create and record demos, do interactibe training ,screen sharing or even hold video conferences.Quite safe and secure since all sessions are encrypted and has a two factor authentication sytem.

Nachteile: The browser version is abit difficult to use.constant updates end up becoming a financial burden especially for small businesses.

Lies weitere Bewertungen