Narrators

Kommentare: Overall good performance and delivers as per pitch. Happy to consider again when need comes.

Vorteile: - professional account team with seamless process from briefing, recruiting KOL, managing KOL, and tracking performance and reporting.
- ease of use for dashboard: easy to review post, approve/reject, download KOL output, track progress.

Nachteile: - nothing wrong with the software. in term of service, can have a better longer-term relationship building by following up with recommendation for way forward and what can we do better next time

Vorteile: Experienced in micro-influencers campaign

Nachteile: Customer service and lead time of the project can be improved

Vorteile: I like how we're able to communicate with the influencers through the site by commenting. And the service by Narrators in terms of selection of influencers and communication is very fast

Nachteile: Sometimes influencers do not get back to us and we have to get the servicing person from Narrators to contact them directly.

Kommentare: Poor customer service. Did not address concerns or feedback professionally.

Vorteile: The concept of enabling marketer or business owner to execute the campaign with KOLs

Nachteile: The pool of KOLs are fake, most of the accounts are newly set up. no real users engagement

Kommentare: Good because it's very user-friendly.

Vorteile: Easy to use. Smooth and seamless experience. Enables us to implement and track our influencer marketing campaigns with ease.

Nachteile: No issues based on what I can recall. Good experience overall.