Durchschnittliche Bewertung

31 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.3 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.3 / 5

Produktinformationen

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Angaben zum Hersteller

  • ESO Solutions
  • https://www.esosolutions.com/
  • Gegründet 2004

Über ePro Scheduler Plus

ePro Scheduler Plus is an industry-proven online employee scheduling solution used by EMS and Fire Departments across the nation. Our singular focus remains saving you time & money via overtime control, schedule and payroll accuracy, clear and fast communication, and ease of use, allowing you to focus on other critical aspects of the job at hand.

From scheduling, time and attendance, to certification tracking and forms management, ePro Scheduler Plus has what you need at an affordable price.

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ePro Scheduler Plus Funktionen

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Die hilfreichsten Reviews für ePro Scheduler Plus

ePro Scheduler is the next step in managing a large workforce

Bewertet am 8.7.2016
David H.
Scheduling Manager
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.

Vorteile: The ease of use and the ability to generate and manage a large worforce.
The ability to manage thousands of incident reports over the course of a year.
It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.

Nachteile: Employees are not able to communicate with each other except through a public bulletin board

Antwort des Softwareanbieters

von eCore Software an 8.7.2016

Thank you for the review! We appreciate your business!

ePro leading the way

Bewertet am 11.7.2016
Craig M.
Scheduling Coordinator
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.

Vorteile: There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

Nachteile: With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users. However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.

Antwort des Softwareanbieters

von eCore Software an 11.7.2016

Thanks, Craig! We appreciate your business!

The basic scheduling system and employee management is user friendly.

Bewertet am 2.7.2018
Jamie S.
HR Manager
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

Nachteile: I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics.
I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.

Antwort des Softwareanbieters

von eCore Software an 16.7.2018

Thank you Jamie! We truly appreciate your business.
As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!

Well...

Bewertet am 18.1.2019
Verifizierter Rezensent
Schedule Manger
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.

Vorteile: If you have built your company around Epro's limitations, Epro is amazing. If you try to do something different, Epro becomes less amazing quickly.

Nachteile: There are several areas where the software could be improved and they still aren't. I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it. All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.

exceptional and expedient resolution to issues, though we have not had many since implimentation

Bewertet am 5.7.2018
Christopher C.
Chief
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: better communication between management and staff. faster payroll processing. great record keeping. total ems operations business solution.

Vorteile: it has decreased our payroll processing time from 1- 8 hour day to about 20-30 minutes.
scheduling and employee access from anywhere is great. we utilize it for a true business management solution on the operations side.

Nachteile: a lot of menus. sometimes difficult to recall or find what you need but after some time it is easier and once implimented you can actually cut back on the menu choices available.

Antwort des Softwareanbieters

von eCore Software an 16.7.2018

Christopher,

We are so glad that ePro Scheduler was able to provide Meramev Ambulance District with so many benefits!

We also appreciate the feedback. The eCore team agrees that our current menu structure is not the most functional or easy to use. Our development team is currently working to provide a simpler user-interface and focus on ease of use for all clients.

Lies weitere Bewertungen