ESO Scheduling

ESO Scheduling

von ESO

Wer verwendet ESO Scheduling?

ESO serves EMS agencies, fire departments, and hospital emergency departments.

Was ist ESO Scheduling?

ESO Scheduling is an EMS and fire Department industry-proven online employee scheduling solution used across the nation. Our singular focus remains saving you time & money via overtime control, schedule and payroll accuracy, clear and fast communication, and ease of use, allowing you to focus on other critical aspects of the job at hand.

From scheduling, time and attendance, to certification tracking and forms management, ESO Scheduling Plus has what you need at an affordable price.

ESO Scheduling – Details

ESO

https://www.eso.com/

Gegründet 2004

ESO Scheduling – Kostenübersicht

ESO Scheduling bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

ESO Scheduling Funktionen

Dienstplan Software & Schichtplaner
Automatisierte Terminplanung
Berichterstattung / Analyse
Lohn- und Gehaltslisten-Management
Mobiler Zugriff
Online-Zeiterfassung
Ressourcenmanagement
Schichttausch
Terminplanverteilung
Textnachrichtenversand

ESO Scheduling – Nutzerbewertungen

Zeigt 5 von 31 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,2/5
Kundenservice
4,3/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
4,3/5
David H.
Scheduling Manager
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.7.2016

"ePro Scheduler is the next step in managing a large workforce "

Kommentare: I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.

Vorteile: The ease of use and the ability to generate and manage a large worforce.
The ability to manage thousands of incident reports over the course of a year.
It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.

Nachteile: Employees are not able to communicate with each other except through a public bulletin board

Antwort des Softwareanbieters

von eCore Software an 8.7.2016

Thank you for the review! We appreciate your business!

  • Quelle des Nutzers 
  • Bewertet am 8.7.2016
Craig M.
Scheduling Coordinator
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 11.7.2016

"ePro leading the way"

Kommentare: After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.

Vorteile: There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

Nachteile: With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users. However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.

Antwort des Softwareanbieters

von eCore Software an 11.7.2016

Thanks, Craig! We appreciate your business!

  • Quelle des Nutzers 
  • Bewertet am 11.7.2016
John H.
Dir. Of Operations
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 18.1.2019

"Epro Review"

Kommentare: The program has been adequate for our needs. but I would like to see better response to issues and better reporting

Vorteile: Tracking of employee certifications works well and messaging is helpful

Nachteile: Need more customizable reports and better and quicker response to questions. I would like to see a help tab where questions can be asked and answered in real time

  • Quelle des Nutzers 
  • Bewertet am 18.1.2019
Jamie S.
HR Manager
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 2.7.2018

"The basic scheduling system and employee management is user friendly."

Vorteile: The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

Nachteile: I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics.
I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.

Antwort des Softwareanbieters

von eCore Software an 16.7.2018

Thank you Jamie! We truly appreciate your business.
As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!

  • Quelle des Nutzers 
  • Bewertet am 2.7.2018
Verifizierter Rezensent
Schedule Manger
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 18.1.2019

"Well..."

Kommentare: Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.

Vorteile: If you have built your company around Epro's limitations, Epro is amazing. If you try to do something different, Epro becomes less amazing quickly.

Nachteile: There are several areas where the software could be improved and they still aren't. I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it. All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.

  • Quelle des Nutzers 
  • Bewertet am 18.1.2019