Endorsal

Love Endorsal for our Ecommerce stores

Kommentare: This aids us in handling all of our reviews for two ecommerce sites. We've been using it religiously for the last 2 years and won't even consider using anything else. Very happy with the results, the click through rate and conversions of the forms they let you customize.

Vorteile:

The ease and use is the best plus being able to cname it and white label it is amazing. Being able to monitor all the reviews and make sure non are being left from a competitor is important and Endorsal has our back on this. As soon as we see a review come in from the email notification we can monitor it and login to make sure it's either featured, or we fix the issue if a customer has one. The customization options for the review pages and links are incredibly easy and extremely professional and effective. You can basically brand the entire software to your own companys brand.

Nachteile:

Nothing really that I can think of. The white label setup was a little involved but that's the only thing I can really think of.

Checks all our boxes, but has a nasty font problem that we have never been able to fix

Vorteile:

We like that reviews can be approved and the process can be automated.Multiple source platforms can be integrated.The widgets are pretty flexible to configure - with the exception mentioned in the cons.

Nachteile:

We have had a long and multiple exchange with support to resolve the issue of their widget font not being customizable. There seem to be technical reasons for this, but basically from a user perspective it just does not work and it looks bad to have a serif font on a sans serif page. It is just bad branding and extremely annoying to even have to talk about something like fonts!We have no problems with other iframe embeds. Some things others just do differently.

Unable to Endorse the utility of Endorsal

Kommentare: Got attracted for its fresh nice looks. But have been frustrated with an unending bad attitude of the founder(s) and their unending carelessness.

Vorteile:

It has a simple configuration and installatin routine. A decent testimonial collection form and few different ready formats for display of testimonials on your website will come by easily.

Nachteile:

Very poor coding: The Dom Tree depth and the number of DOM elements shoot up and balloon up immediately causing a huge bloat and destroying website speed and performance tests. They are a bit careless even after such a good long time since launch to not even accept easily that they need to : a) Spend an hour to activte HTTP2.0 protocol, b) Deploy carefully a proper CDN c) Optimize the images Worst of all the founders have bad attitude. They will delete any postson their facebook group if you point out the basics missing and ask you to post on support chat. From their they will play ping pong with you for weeks and weeks trying to deflect the issue and claiming that since GTMetrix is not a perfect tool they will not be willing to commit any timeline on by when they will do these basic efficiency improvements.

Every business needs it!

Vorteile:

- fully automated review getting is great - the requests forms look professional and optional personal info fill via Facebook is very helpful - the Wall of Love is a great feature for your websites, easily to implement, easy to customize to look extremely professional and gets new reviews posted there automatically as soon a customer submits their review - with white label you can run your own reviews business to coffee to your customers!

Nachteile:

- Learning curve - Can be a bit complicated and overwhelming to set it up for not techie business owners especially those who don't have the access to their hosting server or don't have a basic knowledge of cPanel

Greatest feedback widget of all existing in the market

Kommentare: Happy with it and dont plan to ever change it for something else. Its fast and doesnt slow down the website. Looks solid and respectul.

Vorteile:

Widget looks awesome and shows our reviews which we want to be seen by our clients. We also use wall of love and other website widgets available. Everything is neat and simple to setup.

Nachteile:

Missing video reviews feature, but that is being currently worked on.