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NightsBridge
Was ist NightsBridge?
Online-Vertriebslösung für Frühstückspensionen, Pensionen, Boutique-Hotels und Lodges. Premier Partner: Booking.com.
Wer verwendet NightsBridge?
Alle Anbieter von Unterkünften, die Channel-Management/Property-Management-Services benötigen.
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NightsBridge
Bewertungen über NightsBridge

In Betracht gezogene Alternativen:
ITC Review
Kommentare: I love it, it is user-friendly, easy to learn / and teach.
Vorteile:
It is affordable and because the company is South African base customer service is excellent and instant. No delay. They have custom-built certain aspects for us as a company to be able to have us as a client.
Nachteile:
When they started cloud base, it was slow, however, we reported it and the issue got fixed quickly.
Antwort von NightsBridge
vor 2 Jahren
Hi Charl Thank you for your valuable feedback - we are so glad that we're offering you a service that you love. We're always working on ways to offer even more time-saving features for our properties, so keep a lookout for our new features rolling out soon.
Guesthouse running made easy
Kommentare: Nightsbridge system saves me time, is mobile, the cell app works during load sheddings and goes a long way to prevent any double bookings and being allowed to instandly send quotes and invoices speeds up our service which brings in more clients.
Vorteile:
The new updated cloud version of Nightsbridge has taken into account many of the small time consuming hassles that crop up daily. So bookings, booking changes, mulit room bookings, invalid credit card , on line registration, reporting, invoicing, extras have all become touch of the button options with some good automated items. The end of month booking reports are also a great tool for bookkeeping and tracking payments and referral commisions. Once automated welcome and info packs are added it will be hard to fault this system for making day to day operations simply and obvius. The back up cient support is also superb and I have never called and not received patient guidance until the problem has been resolved.
Nachteile:
Automated and cutomisable Welcome letters, info packs and Thank you for staying and requests for reviews would be the next big time saver. Automated Resending of on line check in if it is not completed before check in. Next to room bookings bookings for appointment type offerings, like parking, spa treatments or pottery classes - they should be customisable - at the momment I have added the parking as a room, its works as keeps track of the bays and which guest has booked but it messes with the analytics and room occupany rates.
Antwort von NightsBridge
vor 2 Jahren
Hi Gail Thank you for your detailed review -- it sounds like our software is helping to simplify your life and help you do better business online. We will have more upgrades rolling out in the future and we hope you will enjoy them!
Nightsbridge
Vorteile:
Keeps me informed of my inventory so I know
Nachteile:
Have to manually adjust bookings and ts not automatic unless you do a higher product
Antwort von NightsBridge
letztes Jahr
Hi Hannes Thank you for your review. We appreciate your feedback and we're glad to hear that our software helps you keep track of your inventory, among other things. We would love to hear more about any struggles you're having with adjusting bookings -- please get in touch with our Support Team, and they will be glad to help out!
Teremok Lodge
Kommentare: Can pull stats which is important within running a business.
Vorteile:
Easy to use and manage and use. Support desk is helpful in solving issues.
Nachteile:
Guests details which should be able to be deleted / made inactive especially when provisional bookings are made as it skews one's data base.Not being able to send a secure link for extras to be settled once the main account has been closed.
Antwort von NightsBridge
vor 2 Jahren
HI Ninette Thank you very much for your feedback -- our Support Ninjas love assisting our properties and making their lives easier! If you would like to learn more about re-opening an account after it has been closed, so that you can make changes and send payment links, please reach out to our Support Team -- they'll be able to guide you.
In Betracht gezogene Alternativen:
Nightsbridge is User-Friendly
Vorteile:
Nightsbridge is easy to use for both the host and the guest.
Nachteile:
Additional costs for channels which makes Nightsbridge more costly/less efficient
Nightsbridge Review
Kommentare: Easy access to all reservations and information there of.
Vorteile:
Extremely easy to use. Very informative. Customer service always good.
Nachteile:
I find all features suitable so do not require anything to be changed.
Antwort von NightsBridge
letztes Jahr
Hi Christine Thank you for your review. We are so happy to hear that you love our customer service and easy-to-use software. We will be rolling out more features soon, so there's still more to look forward to.
Perfection - The Way To Go
Kommentare: I have been given exceptional help - I have just been to slack to take up every opportunity. 2023 is the year to start using NIGHTSBRIDGE to the fullest!
Vorteile:
The unbelievable service from every consultant - so friendly and helpful yet with an amazing professional aspect. I would honestly be lost with NIGHTSBRIDGE. SIMPLY THE BEST!
Nachteile:
Absolutely nothing!! They provide a one-stop service.
Antwort von NightsBridge
vor 2 Jahren
Hi Lucinda We are so happy to hear that you are not only enjoying the service we provide but also the fact that NightsBridge is an all-in-one solution that helps you do more and better business online. We are excited to hear your feedback on all of our features, especially the new ones rolling out.
Nightsbridge is our oxygen
Kommentare: I would not be able to run a successful business if it was not for NB. Their customer services are also outstanding. I would highly recommend to anyone in the industry.
Vorteile:
NB gives us the opportunity to be "out there" . Always up to date on our rates and service description. With all the on-line sites out in the world, it is impossible to go an update each of them individually in a short space of time. Nightsbridge gives us the opportunity to make changes on the go and we are assured that it the same on all the sites.We have a instant overview on how or reservations are looking for the day/week/Month/Year and compare to previous years. Lots of analytics helps us to work on our services and rates on a daily basis.The fact that you can ad restrictions such as minimum stays, arrival and departure requirements gives us the opportunity to run our business the way we wish to.
Nachteile:
There is nothing not to like about NB but space for a few additional functions:Please add a "reminder" function for individual bookings. What we would like to do is place a reminder for ourselves if we need to take action on a guest booking for example " final payment 7 days prior" and then we get a reminder 7 days prior to process payment for [sensitive content hidden]. Or if we need to place an order for flowers/cakes etc.A function to show what amount guests got as a discount (difference between rack rate and rate paid)A function to show the amount for commission paid.It would be nice if the reservation can show the guests nationality.A lot of people have different phone numbers to whatsapp numbers , include d line for phone number and Whatsapp number
Antwort von NightsBridge
vor 2 Jahren
Hi Annelise Thank you very much for your detailed feedback -- we love hearing about our clients' full experience using our software! We can assist with many of the additional functions you're looking for -- please get in touch with our Support Ninjas and they will give you their suggestions.
Makes my life easier
Vorteile:
To have it linked to all the sites we are listed on. I only have 1 place to update.
Nachteile:
The fact that I can't send a proforma or invoice from Nightsbridge directly.
Antwort von NightsBridge
vor 2 Jahren
HI Lynica Thank you very much for your review -- we love offering you an all-in-one solution that makes your life easier. We are always working on upgrades to our platform, so keep a lookout for updates on our invoices.
Best Channel Manager for Guest houses/Hotels/Hospitality Industry
Kommentare: I love NightsBridge and have had no issues using it.
Vorteile:
NigtsBridge is very easy to use and whatever you need is easy to find and therefore you do not waste time trying to figure how to use it. Integration with our existing business process was easy and love that everything is linked to NightsBridge so I do not need to go into all the other websites Extranets unless I really have to. I check everything and do everything on Nightsbridge and am extremely happy with the product. I have used NightsBridge for 8 years and have recommended the product to people in the hospitality industry.
Nachteile:
I have had no issues with NightsBridge in the 8 years of using it, very happy with NightsBridge.
Antwort von NightsBridge
vor 2 Jahren
Thank you so much for the kind feedback. We're happy to hear that you find the software easy to navigate and that it impacts your business positively. We hope to make life easier for you for many more years to come.
Highly recommended
Kommentare: As channel manager NightsBridge is doing a great job. A one-stop solution.
Vorteile:
A total solution for our resort management.
Nachteile:
We are not located in South Africa. Time differences can be challenging.
Antwort von NightsBridge
vor 2 Jahren
Hi Freddie We appreciate your review -- we are so glad to hear that you are enjoying using our all-in-one property management solution. Please feel free to reach out to us at any time, whether by phone, email or chat -- our Support Team or After-Hours Team will try and assist as soon as they can!
Great partnership
Vorteile:
Hands on approach and ease of communication. Nothing is too much trouble and any issues are sorted out immediately.
Nachteile:
I cant think of anything actually all good.
Antwort von NightsBridge
vor 2 Jahren
Hi Bev We appreciate your feedback and we are glad to hear that you are enjoying our system and getting the support you need. We look forward to continuing to support you as our partner for many years to come!
Exceptional
Vorteile:
All bookings in one place. No updating of each site.
Nachteile:
There are no cons currently I can think of.
Antwort von NightsBridge
vor 2 Jahren
Hi Wouter Thank you for your review -- we love being able to support our properties and offer an all-in-one solution to help do more and better business. We're looking forward to rolling out even more useful features for you to enjoy soon!
Excellent
Kommentare: Always helpful and on standby!
Vorteile:
The easy usage and wonderful backup system for a guesthouse owner. The online booking system is a must for any guest house owner or manager. Easy and applicable to owner and guests.
Nachteile:
Nothing to complain about NightsBridge. They are always available and efficient and helpful.
Antwort von NightsBridge
vor 2 Jahren
Hi Jeanne Thank you very much for your review -- we are happy to hear that you are finding our software so helpful. We have some new features rolling out in the near future which we think you'll love -- keep your eyes peeled!
Love Nightsbridge
Kommentare: Love Nightsbridge and most staff are always friendly and helpful.
Vorteile:
Easy to use and has everything I need. Calander works excellent.
Nachteile:
Better support when it comes to problems with Expedia or Bookings.com (which I pay for)
Antwort von NightsBridge
vor 2 Jahren
Hi Ronald We're excited to hear that NightsBridge is offering you everything you need to do better business online. Our team will be happy to hear your feedback!
Makes my life a breeze
Kommentare: Please enable the same feature on app as on website (weekly occupancy display)
Vorteile:
Bridget and Paybridge is so easy to use. User friendly and simple display.
Nachteile:
The limited display on the mobile phone app! :-(
Antwort von NightsBridge
vor 2 Jahren
Hi Anel Thank you for your positive feedback; we love hearing that our software makes your life easier! We appreciate your feedback regarding our app, as we are always looking for ways to improve our products for our properties.
Essential for any hospitality business.
Kommentare: Great company, highly reccomended.
Vorteile:
Ease of use, reliability and as mentioned the great support when we need it!
Nachteile:
Can't do everything that we would dream of!
Antwort von NightsBridge
vor 2 Jahren
Hi Denis What a lovely review, we appreciate the time! We aim to bring you everything you need so please don't stop asking for features and upgrades that will make your life easier. We're there to help you do better business online.
Ease of Use
Kommentare: It really works as a booking system and the customer service is great.
Vorteile:
I could not run my business without it. It is easy to install and the back up service is second to none.
Nachteile:
There is nothing I would change, they have given me all I need to run my booking system
Antwort von NightsBridge
vor 2 Jahren
Hi Patricia We appreciate your review. We are happy to hear that you are enjoying our all-in-one system. Our Support Ninjas love being able to support our properties and make life as easy as possible!
GUBAS DE HOEK meet eat sleep
Kommentare: Very good.
Vorteile:
User-friendly, excellent backup service, great people. Tutorials and Information
Nachteile:
The guest list cannot be converted anymore with the latest version.
Antwort von NightsBridge
vor 2 Jahren
Hi Balbina Thank you for your review. We love knowing that our software is helping make life easier for our properties. We would love to understand more about the guest list you're not able to convert - please get in touch with us so that we can help you resolve that.
NightsBridge for the win
Kommentare: love it, would change it
Vorteile:
simple to use and can do everything, from making sure all my bookings are secure to invoicing
Nachteile:
unless I've missede it, but I'd add a discount area, incase we offered a guest a discount, in Rand value or %
Antwort von NightsBridge
vor 2 Jahren
HI Jorg We appreciate your feedback, and we are happy to hear that you're enjoying our software. You can set up a variety of guest discounts on the Rate Discounts, or specials/package deals on Specials & Packages, both of which are on your Setup.
Great product
Kommentare: Great
Vorteile:
Comprehensive and easy to use. New updates are impressive.
Nachteile:
So far nothing missing that I can see. Would be nice if Pastel could be linked.
Antwort von NightsBridge
vor 2 Jahren
Hi Dave We appreciate your feedback - we're glad you're enjoying the upgrades we are rolling out. Keep an eye out for more coming out soon!
user
Kommentare: good
Vorteile:
clear, and always willing to assist!
Nachteile:
many tabs on top of each other for, for example, payments and invoices
Antwort von NightsBridge
vor 2 Jahren
Hi Daniel Thank you for your review; we are happy to hear that you are enjoying our system and getting the support you need. We would love to get more feedback about the tabs on top of each other - please reach out to us if you'd like to tell us more.
Feedback
Kommentare: Excellent
Vorteile:
The convenience of having a manager for all my channels.
Nachteile:
I don't know. I enjoy working with them and have nothing to compare it to.
Antwort von NightsBridge
vor 2 Jahren
Hi Richa Thank you for your review. We're happy to hear that you're enjoying having a central point for all your channels - we love making life easier for our properties! There are some exciting new features coming out soon - keep your eyes peeled!
Vey satisfied
Kommentare: Excellwnt
Vorteile:
online bookings, invoicing, the phone option
Nachteile:
That it cannot be used when no electricity
Antwort von NightsBridge
vor 2 Jahren
Hi Jurie Very excited to see that our software meets all your needs. We'd suggest trying out the NightsBridge App on a phone or tablet so you have continuous eyes on your business. All you'll need is data or WiFi, and a charged device -- even in times of darkness!
Not sure what you are looking for. How do you title a review.
Kommentare: Can keep a register of bookings and keep track of what is going on with the bookings.
Vorteile:
Easy online bookings and assistance with credit card facilities
Nachteile:
Don't make use of the full facility but what I use is comfortable for me
Antwort von NightsBridge
vor 2 Jahren
Hi Annetta We appreciate the feedback. Our credit card gateway makes life easier for a lot of our clients, we agree. Hope you get around to exploring all the new features soon as well -- we're rolling a lot of exciting upgrades out at the moment.