SurveyHero

SurveyHero

von SurveyHero

Wer verwendet SurveyHero?

HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base.

Was ist SurveyHero?

SurveyHero is an online survey tool that makes it so easy to create beautiful and mobile optimized online surveys.

SurveyHero – Details

SurveyHero

https://www.surveyhero.com/

Gegründet 2016

SurveyHero – Preisübersicht

SurveyHero ist verfügbar ab 25,00 $/Monat. SurveyHero bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für SurveyHero findest du unten.

Startpreis

25,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

SurveyHero Funktionen

Umfrage-Tools
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

SurveyHero – Nutzerbewertungen

Zeigt 5 von 14 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
4.9/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
5/5

No "Monkeying" Around

Bewertet am 14.8.2019
Verifizierter Rezensent
Graduate Student
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience has been extremely positive, including direct personal prompt contact from customer service. This product is definitely worth the investment.

Vorteile: SurveyHero is exactly what I was looking for in a survey generator that would be competitive with leading brands. Frankly, I liked the name of the product, as it is more positive, and free of any negative historical implications. Upon signing up, I found the product to be easy to use, comprehensive in terms of tools and flexibility, and it provides great results and reporting.

Nachteile: There is a small frustration in deploying my survey to additional participants. It is not clear how to add new participants without deploying an entirely new collector, complete with a new link, etc. but this is a small frustration. Does not change the functionality of the product. This probably can be fixed with clearer buttons or instructions for the user.

SurveyHero is a Hero to our small charity!

Bewertet am 1.8.2019
Evan G.
Chair of Trustees
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience has been excellent. We like the product, and whenever we have had any questions, SurveyHero have responded quickly and helpfully.

Vorteile: As a non-profit I get access to Survey Hero, a strong product with excellent capability, free of charge. This enables me to survey donors and those that use the services of our charity in ways that we could not otherwise afford. I particularly value being able to produce surveys with conditional questions allowing me to take respondents through a different question path depending on their earlier answers. If SurveyHero did not offer this free to non-profits, we would have to pay elsewhere and as a very small charity we would not be able justify paying.

Nachteile: Lack of straightforward way to test all conditional question answers and resulting branches (at least, this was the case the last time I tried).

Our Favorite Survey Software, Better Than Any Other We Used

Bewertet am 31.7.2019
Alda L.
Conference Director
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Highly recommended. We used to use survey monkey but found this better. My company uses it once a year after our event. Their support (Brian) is super responsive and helped us resolve an issue (we are in Asia) - but we haven't run into much issues. They also were so flexible to us when we didn't cancel our subscription properly and supported us in a refund. Interface and everything so easy to use.

Vorteile: Ease of use, drag and drop makes it so easy.
Functionality makes it very easy.
Our surveys are saved on file
The packages allows flexibility.
You can also have in different language. Most importantly the service support is amazing.

Nachteile: We had an issue once with the export, but there was a pop up window at a click of the button where support just responded right away and resolved our issue right away.
Not like other companies, where support is serviced to other countries, long wait and that can't properly understand and address technical issues properly has been a problem, but survey hero is completely different!

Antwort des Softwareanbieters

von SurveyHero an 2.8.2019

Thank you so much for the great feedback!

Volunteer Wellington

Bewertet am 7.8.2019
Laura V.
Fundraiser
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been a great way to be able to connect with the volunteers we refer to community organisations and charitable trusts.

Vorteile: User friendly, lots of features that help to customize the surveys and the communication

Nachteile: Only 1 user for the not for profit business account. This is a minor issue.

Thanks

Bewertet am 13.11.2019
Morli M.
Cofounder
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Able to create forms quickly, to get feedback easily.

Vorteile: Great survey tool for multiple users to use in the same team.

Nachteile: That others don't know about the tool. Otherwise I can't think of any.