TEXT2DRIVE

TEXT2DRIVE

von TEXT2DRIVE

Wer verwendet TEXT2DRIVE?

TEXT2DRIVE is built for auto dealership's sales and service departments and fully integrates bilaterally with their DMS and BDC.

Was ist TEXT2DRIVE?

1500+ dealers love the results they get with TEXT2DRIVE's service & sales communication platform. KPIs include: 35% increase in CSI score. Declined service reminders added $6,643/mo on avg. Videos boosted RO totals by $125 on avg. Safety recall alerts created $6,688 in monthly customer pay. 54% decrease in parts obsolescence. 76% of 4.7M monthly messages are automated. 78% of customers provided the option, used Speed CheckOut to pay invoices online. Interactive coupons drove an extra $168K...

TEXT2DRIVE – Details

TEXT2DRIVE

https://text2drive.com/

Gegründet 2008

TEXT2DRIVE – Preisübersicht

TEXT2DRIVE bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für TEXT2DRIVE findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

TEXT2DRIVE Funktionen

Autohandel Software
Buy-Here Pay-Here Händler
Dokumentenmanagement
Finanzierungsmanagement
Gebrauchtwagenverkäufer
Inkasso-Management
Kontakt-Datenbank
Kundendienst
Mietvertragsverfolgung
Neuwagenverkäufer
Rechnungsführung
Webseitenintegration

TEXT2DRIVE – Nutzerbewertungen

Zeigt 5 von 16 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
4.9/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
4.8/5

Deals

Bewertet am 25.12.2019
Verifizierter Rezensent
Director
Sport, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My loss periods has been pleasant my customers love it

Vorteile: I love the ability to provide consumers with deals electronically. Since we are in a millennium world now the summer love to receive things Electronically

Nachteile: There's not really anything back that I can say about the but a. I love everything that it doesn't has provided for me

Antwort des Softwareanbieters

von TEXT2DRIVE an 30.1.2020

Wow, what a glowing review! We are thrilled to hear that TEXT2DRIVE has helped reduce your loss periods and that your customers appreciate the ability to communicate via text message. Our top priority is to help dealers like yours become more profitable and provide excellent customer service.

Text2Drive is a game changer

Bewertet am 26.11.2019
Kyle F.
ASSISTANT SERVICE MANAGER
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Communicating more with customers and easier.

Vorteile: Text 2 drive is a game changer when it comes to communication. I myself am 24 years old and I love using this software everyday. No one these days likes phone calls. It also helps because documenting conversations.

Nachteile: Hard to make my own templates. Sometimes seems a little glitchy

Antwort des Softwareanbieters

von TEXT2DRIVE an 9.1.2020

We are glad to hear that you have experienced the benefits firsthand of using a text message-focused communications platform! Texting is definitely the way to handle communications with customers these days. We will take into account your feedback about the glitches that can occur when making your own templates.

Exceeded our customers expectations!

Bewertet am 22.11.2019
Michael M.
SHOP OPERATION MANAGER
Automotive, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Communication is a real factor in our business and Text2Drive really allows us to maximize our ability to contact our owners for issues related to safety recalls to simple reminders. It also helps with administrative issues with accounting if we estimates that aren't matching what was sold, we are able to pull the chat log and view the pricing that was quoted. Some say this type of platform removes a sense of connection with our base due to no formal verbal communication but we see and hear more compliments than complaints about using Text2Drive and we plan to continue its use for a long time.

Vorteile: Ease of use, the ability to use it on a pc and mobile phone is great. The lack of any real issues/bugs. When issues to arise they are taken care of quickly with very little down time. The ability to share documents and photos along with billing out the owner ahead of time is great.

Nachteile: No real issues are observed to make me have an issue. I would like the ability to see the names of people who were also in communication with the owner instead of being locked out due to being in a conversation already because it prevents us from contacting them if the advisor leaves the chat open but isn't in that day and we want to reach out.

Antwort des Softwareanbieters

von TEXT2DRIVE an 9.1.2020

It is important to us that TEXT2DRIVE performs for you with minimal issues and downtime, so we are glad to hear that you have found this to be the case! We will look into the matter of contacting other users who are in communication with the owner.

Didn't see that coming

Bewertet am 20.1.2020
Aviram G.
CTO
Unterhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Simple and easy way to keep all my customers updated about they Cars, its like Tracking a package from the Mail. simple and easy!

Nachteile: There is nothing really bad i can say about this service, its working as describied. only issue i didnt liked is the template build feature as its confusing and the help guide is not good enough

Great Tool

Bewertet am 22.11.2019
Ryan B.
Assistant Service Manager
Automotive, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Expedited approvals and communication while busy during everyday life

Vorteile: Love the ability to reach my clients when they are not available by phone (in meetings, with clients, etc)

Nachteile: Picture/video don't load properly on tablet, but work fine on App from phone

Antwort des Softwareanbieters

von TEXT2DRIVE an 9.1.2020

We were inspired to create TEXT2DRIVE by the convenience and response rate of text messages. It is gratifying to hear that you have benefitted from it with our solution! We will review the picture and video loading issues that you indicated it occurred when using it with a tablet.