--- description: Detaillierte Informationen über Dialpad zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Call Recorder](/directory/30533/call-recording/software) > [Dialpad](/software/190976/dialpad-sell) # Dialpad Canonical: https://www.capterra.com.de/software/190976/dialpad-sell Seite: 1 / 24\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/190976/dialpad-sell?page=2) > Dialpad Sell ist ein effektiver Sales Dialer, der die Anlaufzeit verkürzt und die Produktivität durch Voice-Intelligence-Technologie steigert. > > Bewertung: **4.2/5** von 570 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Dialpad? Unternehmen jeder Größe, die die Effizienz ihrer Arbeitskräfte steigern und die Anlaufzeiten verkürzen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 570 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Dialpad - **Region**: San Francisco, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 27,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Französisch, Japanisch - **Verfügbare Länder**: Australien, Japan, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Agenten-Schnittstelle - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverteilung - Anrufüberwachung - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Automatisiertes Routing - Berichterstattung / Analyse - Berichterstattung über Anrufe - Beurteilung-Management - CRM - Call-Center-Management - Chatbot - Computer Telephony Integration - Dashboard - Dateitransfer - Goal Setting/Tracking - IVR - Kampagnenmanagement - Kollaboration mehrerer Nutzer - Kommunikationsmanagement - Konferenzschaltungen - Kontaktmanagement - Konversationsanalysen - Listen-Management - Live-Chat - Management der Anruflisten - Meeting-Management - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - Performance Management - Power Dialer - Prädiktive Wähler - SIP-Trunking - Sentiment-Analyse - Spracherkennung - Trainingsmanagement - Verarbeitung natürlicher Sprache - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Werkzeuge zur Zusammenarbeit ... und 7 weitere Funktionen ## Integrationen (58 insgesamt) - Abstrakt - Alexa - AzureDesk - Bullhorn ATS & CRM - CEIPAL ATS - CEIPAL Workforce - CRM HUB 360 - Ceipal Procurewise - Chorus - Clio - Cloze - Convin - Copper - DataGrail - Dialpad Ai Contact Center ... und 43 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Call Recorder](https://www.capterra.com.de/directory/30533/call-recording/software) ## Ähnliche Kategorien - [Call Recorder](https://www.capterra.com.de/directory/30533/call-recording/software) - [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software) - [Inside-Sales-Software](https://www.capterra.com.de/directory/30680/inside-sales/software) - [Vertriebsunterstützung Software](https://www.capterra.com.de/directory/30798/sales-enablement/software) - [Dialer Software](https://www.capterra.com.de/directory/30999/auto-dialer/software) ## Alternativen 1. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (884 reviews) 2. [Nextiva](https://www.capterra.com.de/software/175788/nextiva) — 4.6/5 (919 reviews) 3. [3CX](https://www.capterra.com.de/software/158704/3cx) — 4.4/5 (467 reviews) 4. [RingEX](https://www.capterra.com.de/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews) 5. [JustCall](https://www.capterra.com.de/software/157853/justcall) — 4.1/5 (225 reviews) ## Nutzerbewertungen ### "Reliable and Easy-to-Use Communication Platform" — 5.0/5 > **Isaac** | *21. August 2025* | Outsourcing/Offshoring | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools. > > **Nachteile**: What I like least is that sometimes the mobile app can lag or feel less smooth than the desktop version. > > Overall, my experience with Dialpad has been good it’s reliable for calls and messaging, helps teams stay connected, and is easy to use once set up. ----- ### "Dialpad is a great phone system for sales teams" — 5.0/5 > **Scott** | *8. August 2025* | Bankwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The AI-powered features, like real-time transcription and automated call summaries, save a ton of time and help me capture important details without having to take constant notes. Integrations with CRM and other tools have also made it easier to keep our sales workflow organized and efficient. > > **Nachteile**: While the AI transcription is useful, it can miss words or struggle with industry-specific terminology. > > Overall, my experience with Dialpad has been very good. The platform is easy to use, with a clean interface that makes calling, messaging, and video conferencing straightforward. Call quality is consistently clear, and I appreciate how seamlessly it works across devices - whether I’m on my laptop or phone. ----- ### "An effective Communication Platform for Educators" — 5.0/5 > **Jennifer** | *25. Mai 2026* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Dialpad as an educator was its ease of communication and accessibility. It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform. The mobile access and call management features were especially helpful for staying organized and responsive throughout the school day. > > **Nachteile**: One thing I liked least about Dialpad was that call quality could occasionally depend on internet connectivity, which sometimes caused delays or dropped calls. There was also a learning curve for some advanced features, and notifications could become overwhelming during busy workdays. > > My overall experience with Dialpad has been positive. It is a convenient and reliable communication tool that supports collaboration and organization in an educational setting. The platform is user-friendly, works well across devices, and helps streamline communication with staff, students, and families. ----- ### "Meh\!😑 limited integration capabilities, difficult to get support" — 3.0/5 > **Ariel** | *5. Juni 2025* | Marketing & Werbung | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: I do enjoy that dial pad integrate with our main CRM system HubSpot. It allows us to have call centers with multiple agents that are part of a team get calls routed based on a specific preference, which is also ideal for both support and sales. > > **Nachteile**: What I typically find I like least about dial pad is their support team. I find it difficult to get issues addressed and resolved. I also do not like that. The integration with HubSpot is very limited and we typically run into issues for things are not getting associated or logged correctly > > My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating to dial pad. I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to integration with our CRM ----- ### "Convenient Dialer" — 5.0/5 > **Verifizierter Rezensent** | *12. August 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like how smooth and easy to use this software is. Especially their AI when they provide a summary of what happened during the call and transcripts. Sometimes, we forget what happened during the call, and through this, we can easily check what transpired during the call. > > **Nachteile**: It's not like I dislike it, but the AI voice isolation. It just automatically turns off while on a call, but it's still a huge help to reduce/remove background noises. > > So far, Dialpad is the best calling/text message software that I use. It is user-friendly, and it has everything you wish a dialer should have. ----- Seite: 1 / 24\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/190976/dialpad-sell?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/190976/dialpad-sell) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten