---
description: Detaillierte Informationen über NPAW Suite zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: NPAW Suite Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Produktanalyse-Software](/directory/32915/product-analytics/software) > [NPAW Suite](/software/190825/npaw-suite)

# NPAW Suite

Canonical: https://www.capterra.com.de/software/190825/npaw-suite

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/190825/npaw-suite?page=2)

> Die Lösung ermöglicht es Rundfunkanstalten, Mediengruppen, OTT-Anbietern (Over-The-Top) und Telekommunikationsunternehmen, ihre Mediendienstleistung besser zu verstehen und ihre Kosten zu optimieren.
> 
> Bewertung: **4.8/5** von 22 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 22 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: NPAW
- **Region**: Barcelona, Spanien

## Gewerblicher Kontext

- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Chinesisch, Englisch, Japanisch, Portugiesisch, Russisch, Spanisch
- **Verfügbare Länder**: Albanien, Andorra, Argentinien, Armenien, Australien, Bangladesch, Belarus, Belgien, Bolivien, Bosnien und Herzegowina, Brasilien, Bulgarien, Chile, China, Costa Rica, Deutschland, Dänemark, Ecuador, El Salvador, Estland und 81 weitere

## Funktionen

- Ad-hoc-Berichterstattung
- Dashboard
- Daten-Connectors
- Datenvisualisierung
- Engagement-Tracking
- Interaktive Berichterstattung
- KPI-Überwachung
- Kampagnen-Tracking
- Kundensegmentierung
- Kundenspezifisches Branding
- Lead-Erfassung
- Leistungskennzahlen
- Mehrfache Datenquellen
- Metadata-Management
- Multi-Channel-Vertrieb
- Prädiktive Analytik
- Publishing/Sharing
- ROI Tracking
- Strategische Planung
- Suchen / filtern
- Visuelle Analytik
- Werkzeuge zur Zusammenarbeit

## Integrationen (3 insgesamt)

- OpsGenie
- PagerDuty
- Slack

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Telefon-Support

## Category

- [Produktanalyse-Software](https://www.capterra.com.de/directory/32915/product-analytics/software)

## Ähnliche Kategorien

- [Produktanalyse-Software](https://www.capterra.com.de/directory/32915/product-analytics/software)
- [Video-Marketing-Software](https://www.capterra.com.de/directory/31678/video-marketing/software)
- [Marketing Analyse Tools](https://www.capterra.com.de/directory/31018/marketing-analytics/software)
- [BI-Tools](https://www.capterra.com.de/directory/23/business-intelligence/software)

## Alternativen

1. [Lucky Orange](https://www.capterra.com.de/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Reaktion](https://www.capterra.com.de/software/1022082/reaktion) — 5.0/5 (3 reviews)
3. [Google Analytics 360](https://www.capterra.com.de/software/177042/google-analytics) — 4.7/5 (8089 reviews)
4. [Mixpanel](https://www.capterra.com.de/software/158740/mixpanel) — 4.5/5 (145 reviews)
5. [Heap](https://www.capterra.com.de/software/147216/heap) — 4.5/5 (42 reviews)

## Nutzerbewertungen

### "More NPAW for 2025\!" — 5.0/5

> **Igor** | *17. Dezember 2024* | Sport | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The best thing about NPAW is how it helped us to improve our video quality experience for our users by supporting us on the issues investigation, and how it provides real-time data so we can act in flag any potential issue, and specially to have an overview of our live video operation so we share with relevant stakeholders in order to make business decisions upon it.&#10;&#10;I'm also specially excited to see further develpments towards AI features so we can optimised our day to day usage of the platform with faster and clean video analysis
> 
> **Nachteile**: The UI can be improved in some aspects so people from outside of the video knowledge can also make use of it. However I'm excited after triying out the new UI that seems more clear and visually appealing :) &#10;&#10;I know AI solutions has been a big topic for NPAW this year, however is still not as good as I would like to, so I'm really looking forward to see more about NALA and Sentinel addition in 2025
> 
> This year I definitely increase my usage of NPAW  so it was a great support for our live operations, also I want give a huge shout out to the team (Jordi, Sara, Michal, Iosu, Till, etc.) for the support since the beginning of the year and to make us see we did the right thing to keep NPAW as a backbone of our video operations after the RFA. They help us to understand better what NPAW can do for us and support us greatly everytime we need it.

-----

### "Simple and flexible product" — 5.0/5

> **Gediminas** | *6. Februar 2025* | Rundfunkmedien | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Simple and flexible product. You have not overloaded tool with multiple selections, button or not needed information one screen. And to create what you want to see, it is east and simple.
> 
> **Nachteile**: Advanced analytics can find some functionalities that are limiting his experience slicing data and doing deeper analysis.
> 
> Experience with NPAW Suite more than satisfied. Suite have everything what you will need to get and use data from OTT platforms. Non technical user finds this tools easy to use and trainings do not take much time until user can work with NPAW Suite independently. Flexibility of NPAW Suite is the key that satisfied all users of tool.

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### "NPAW, a powerful, fast and intuitive OTT Analytics Suite" — 5.0/5

> **Haroldo** | *31. Januar 2025* | Rundfunkmedien | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: NPAW offers a lot of great options for the OTT environment (Live, VOD, and Ads), but what I like the most is the data granularity, filtering options, and support.Data granularity allows us to retrieve information from almost all clients in near real-time (last 1 minute). Filtering provides dozens of different ways to refine data and quickly find what we're looking for—such as viewing all plays, errors, or behaviors for a specific user. The NPAW environment is also very straightforward and intuitive.
> 
> **Nachteile**: The things I liked the least are related to dashboard organization and user management permissions. Regarding dashboard organization, it is not possible to automatically arrange dashboards in alphabetical order or easily identify dashboard owners. As for user management, logging in via an email account is not supported—only usernames can be used. Additionally, MFA (Multi-Factor Authentication) would be a desirable feature for security reasons.
> 
> Overall, my experience with NPAW has been excellent. We tested and worked with three other well-known analytics providers available on the market, and NPAW truly stands out. It offers great cost benefit, a wide range of excellent features, and very good support.

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### "IPBC - Npaw experience" — 4.0/5

> **Nir** | *20. Januar 2025* | Rundfunkmedien | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: Great  technical, cs,  and support teams\! Highly professional. And extensive data capabilities.
> 
> **Nachteile**: The suit still have a few improvements needed for a better user experience.
> 
> Im very satisfied from my overall experience working with the Npaw suit and the teams.

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### "Head of OTT" — 5.0/5

> **Jesper** | *21. Januar 2025* | Rundfunkmedien | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing\!
> 
> **Nachteile**: The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE\!
> 
> Really good and super important tool for us. Using NPAW we detect issues with our service instantly.

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Weiter: [Nächste Seite](https://www.capterra.com.de/software/190825/npaw-suite?page=2)

## Links

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