ShoutOUT

Go to platform for customer engagement

Vorteile:

It was very easy to setup and use, API documentations are also very friendly.

Nachteile:

Everything worked as expected, we've had no trouble so far!

Simple and elegant Customer Messaging Service

Kommentare: ShoutOUT was able to address our Customer Satisfaction communications with very simple implementation steps. Such services are directly linked with our CRM solution and the ShoutOUT SMS API services made it possible to automate most of the functions we were executing manually before. I believe with the time passed, ShoutOUT will provide more and more benefits to our Customer Relationship management as well as employee relationship management.

Vorteile:

ShoutOUT provides a very simplistically built interface and service management console which can be used even by a person who has very little knowledge in Technology, which helped our organization a lot in implementing the services for the Sales and Marketing departments. The in-person support throughout the implementation was also very helpful.

Nachteile:

The pricing scheme should be revisited. The current plans are not that beneficial for large-scale customers. It's actually a better option for small-scale customers who consumes ShoutOUT services on a non-regular basis but should provide benefits to large-scale customers who tend to use services more frequently.

Signing of the agreement form

Kommentare: It help my business alot by reducing strees on me since I'm the only one managing my company for now

Vorteile:

It's a nice software that helps automate how I respond to my customers without always been there all the time.

Nachteile:

The aspect of signing user agreement should be improved because the method is discouraging. The company should adopt a user agreement form that a user can sign by clicking I agree to the terms and conditions than the normal method they are using.

ShoutOUT is the No.1 SMS/Emailing service for low cost

Vorteile:

A very supportive team is available for any kind of inquiries. Nice and user-friendly user interfaces and clear documentation available with this product.

Nachteile:

The monthly package based approach is a little bit too much, it's better to have only pay as you go or prepaid plan.

Ease of Integration

Kommentare: We are using ShoutOut for SMS delivery in all our products and services. With its inbuilt filters we get the chance to create customized audiences and send out highly personalized communication to all our customers.

Vorteile:

ShoutOut is super developer friendly. We use ShoutOut in all our products and services globally.

Nachteile:

Nothing much to say here than they are just getting started and long way to go yet with more developments to come