Was ist MaidCentral?

Maid Service Software to manage a successful and profitable residential cleaning business.

Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Sales and Marketing. Automations + Drip Marketing. Employee Scheduling + Time and Attendance. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system.

Wer verwendet MaidCentral?

Maid Service, Home Cleaning, House Cleaning Companies, Multi-Branch Cleaning Companies, Property Management Service Providers, Residential Cleaning Companies, Large Cleaning companies, AirBnB Cleaning

MaidCentral – Details

MaidCentral

MaidCentral – Details

MaidCentral

MaidCentral – Videos und Bilder

Videos zu MaidCentral
MaidCentral Software - 1 - Vorschau
MaidCentral Software - 2 - Vorschau
MaidCentral Software - 3 - Vorschau
MaidCentral Software - 4 - Vorschau
MaidCentral Software - 5 - Vorschau

Kosten ähnlicher Produkte wie MaidCentral vergleichen

Startpreis

450,00 $/Monat
47,00 $/Monat
49,00 $/Monat
59,00 $/Monat

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Ja
Kostenlose Version Nein

Gratis Testen

Gratis Testen Nein
Gratis Testen Nein
Gratis Testen Ja
Gratis Testen Ja

MaidCentral – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • FAQ/Forum
  • Wissensdatenbank
  • Chat

Einsatz

  • Cloud, SaaS, webbasiert

Training

  • Live Online
  • Webinare
  • Dokumentation
  • Videos

Funktionen von MaidCentral

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Arbeitsauftragsverwaltung
  • Aufgabenplanung
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • CRM
  • Dateispeicherung
  • Dokumentenspeicher
  • Drag-and-Drop
  • Drittanbieter-Integration
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Elektronische Unterschrift
  • Erinnerungen
  • GPS
  • Historische Berichte
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Job-Management
  • Job-Nachverfolgung
  • Job-Planung
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kundendatenbank
  • Kundendienst-Historie
  • Kundenhistorie
  • Mobiler Zugriff
  • Online-Zeiterfassung
  • Rechnungsmanagement
  • Routing
  • Schätzung
  • Standortverfolgung
  • Statusverfolgung
  • Terminplanung
  • Versandmanagement
  • Vertrags-/Lizenz-Management
  • Wartungsplanung
  • Workflow-Management
  • Zahlungseinzug im Außendienst

Siehe die vollständige Field Service Management Software Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Angebote / Schätzungen
  • Anpassbare Felder
  • Anpassbare Vorlagen
  • Arbeitsauftragsverwaltung
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Drag-and-Drop
  • Drittanbieter-Integration
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Elektronische Unterschrift
  • Elektronische Zahlungen
  • Erinnerungen
  • GPS
  • Integration in QuickBooks
  • Integration in die Buchhaltung
  • Job-Management
  • Job-Nachverfolgung
  • Job-Planung
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundendienst-Historie
  • Kundenhistorie
  • Kundenportal
  • Kundenspezifisches Branding
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Mobile Benachrichtigungen
  • Mobiler Zugriff
  • Online-Buchung
  • Rechnungsmanagement
  • Reservierungs-Management
  • Routing
  • SMS-Nachrichtenversand
  • Schätzung
  • Terminplanung
  • Timesheet Management
  • Versandmanagement
  • Wiederkehrende Termine
  • Workflow-Management
  • Zeitverfolgung

Siehe die vollständige Haushaltsservice Software Liste

Alternativen für MaidCentral

Mehr Alternativen zu MaidCentral

Erfahrungen mit MaidCentral

Alle 24 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
5
Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,9
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Bewertung

5
24

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Troy K.
Troy K.
Partner in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maid Central: Powerful in many ways!

5 vor 12 Monaten

Kommentare: Time is money! Maid Central saves time in scheduling and helping improve efficiency and productivity.

Vorteile:

Maid Central has graphics in the scheduling function that make it easy to understand job requirements and job status at a glance. Communicating is very easy with employees and clients as email and text capabilities exist within the software. Data collection is unbelievable. Because if the data collection capabilities, you have may ways to look at performance in various areas to help guide your areas of improvement.

Nachteile:

There is nothing not to like about Maid Central. While no software can do everything, Maid Central comes close. There are new enhancements and improvements being rolled out all the time.

Antwort von Maid Central

vor 9 Monaten

Thank you so much for your review, Troy! Maid Central is all about data and efficiency. Thank you for pointing that out! When utilizing the software fully, as Castle Keepers does, the reporting offers cleaning service owners so much in the way of efficiency and identifying areas for growth and added revenue.

Nina B.
Owner in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maid Central has saved me sooo much time!!

5 vor 9 Monaten

Kommentare: It has been a very positive experience. They are open to feedback and fix issues promptly. The software is absolutely the most robust software in the cleaning industry.

Vorteile:

The reporting is robust in Maid Central. It has saved me so much time with our office.

Nachteile:

It is one of the more expensive softwares on the market but well worth the cost.

Antwort von Maid Central

vor 8 Monaten

Nina - Thanks so much for your review! We are thrilled that you see the value in Maid Central. Between the automated rate adjustment and rate increase reports and the schedule efficiency report, Maid Central can pay for itself in the realized increased revenue to your cleaning company. We're also excited that you mentioned being able to give input into the evolution of the software. Founder Tom Stewart and the development team are constantly taking user input into consideration when updating the software. Maid Central comes out with a new build about every two weeks and user feedback is critical in the improvements we are constantly making.

Jon L.
Operations Manager in USA
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Full Orbed, Professional Program For Managing Your Cleaning Company

5 vor 12 Monaten

Kommentare: Overall our experience has been very positive. I feel like there might be some ways to make things a bit more user friendly in the interfacing, and in the onboarding process. Still, MC is replacing several programs for us, and is doing more automated heavy lifting than before. It allowed us to trim out an extra position in our office staff when COVID tightened our budget, without making us feel the crunch of a missing dispatcher.

Vorteile:

Being able to have my teams' daily job status, reviews, routing and more at a glance is incredibly valuable. MC makes it incredibly easy to keep a pulse on what's going on in the field without having to track teams down through phone calls. It also makes it incredibly easy to sort out potential routing issues ahead of time at a quick glance. And, of course, the customer service is incredible, with the team often getting back to us within an hour or so in the chat window. Our teams were able to learn to use the team facing side very quickly.

Nachteile:

Getting started is a bit complex, especially if you are battling long term bad habits in the way information was kept before. And, while the customer service is ace, and there are loads of videos and help documents available, it can be difficult to tech out some problems that may crop up. For example, we still seem to be having issues with automated service reminders, even though we have followed all of the steps in the documentation. Some aspects of the UI are not immediately intuitive, which can be especially difficult to explain to others when you are the token millennial in the office. Spanish modes would be INCREDIBLY helpful, as I know we are not the only cleaning company with a large segment of people with English as their second language.

Antwort von Maid Central

vor 9 Monaten

Jon - Thank you so much for your review. We appreciate your feedback! We are always updating the software and user input is so important. Be sure to check out our new Maid Central training courses for technicians and for office staff (on invoicing, with payroll coming soon) with Spanish subtitles. You are correct - lots of companies were asking for Spanish translation and we're working on getting those into all of our training videos moving forward.

Michelle W.
HR Manager in USA
Hausmeisterservice, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maid Central keeps our organization on track

5 vor 3 Monaten

Kommentare: MaidCentral keeps our company information all in one program instead of multiple programs. From Quoting, Scheduling, Billing, Invoicing, Staff and Client information- all in one place.

Vorteile:

The most impactful part of MaidCentral is the live feature. We know what is going on no matter who is using the program. Updates are immediate so the office staff can see where all staff is and when the job is completed.

Nachteile:

Integration was not complicated. Having an audit trail to see who is making changes in the program within our company is something we would like to see.

Ajia H.
Ops Manager in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Extremely worth it, eliminate office positions at every level!

5 letztes Jahr

Kommentare: Honestly so so good. The few cons do not outweigh all the pros that come with this software, and I believe that the cons are ever changing because they are always improving and growing the capability of this software. You will never find another software more intune with how cleaning services are run than Maid Central.

Vorteile:

It is GEARED towards the cleaning industry and it shows. Problems that every other software has is remedied in Maid Central. It is also constantly evolving into a better product based on user feedback. This is not the same software we started using a year ago, it is SO much better!

Nachteile:

The initial onboarding can be difficult and the larger the business the harder it is. I also would like the ability to change large batches of client information at once. With over 600 clients, if we change the process on anything with tags or how we list work orders, we have to change it all one by one and that can be frustrating when you're trying to change for the better.

Antwort von Maid Central

vor 9 Monaten

Thanks so much for your review, Ajia! We love that we see you on every user call and you always have great feedback. If it hasn't been added already, we'll be sure to log your tag suggestion as a feature request that gets taken care of in a future build. With new updates coming out about every 2 weeks, we're happy to keep incorporating user feedback like yours. Thanks again!