Was ist SmartKarrot?
Verwende SmartKarrot, um die Kundenabwanderung effektiv zu reduzieren, Up-Selling zu bewirken und CSM-Effizienz (Customer Success Manager) in großem Umfang zu generieren. Lasse deine CSMs Aufgaben, Warnungen und Berührungspunkte über automatisierte Dashboards verwalten, die Zustandswerte überwachen und Kunden durch Produktüberwachungs-Dashboards einen Mehrwert bieten: Heatmaps und Sankey-Flows. Als SaaS- und Private-Cloud-Version verfügbar. Testanmeldungen und Sonderpreise sind derzeit verfügbar.
Wer verwendet SmartKarrot?
SaaS-, Mobile- und Web-Anwendungen. Unternehmen mit wiederkehrendem Umsatz, die das Kundenerlebnis, das Kundenengagement, den Kundenerfolg und den Produkterfolg fördern.
Wo kann SmartKarrot bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil)
Über den Anbieter
- SmartKarrot
- Ansässig in Frisco, USA
- 2018 gegründet
- Chat
Sprachen
Englisch
Das könnte dich auch interessieren:
Vitally
Zoho Desk
Upzelo
Froged
Über den Anbieter
- SmartKarrot
- Ansässig in Frisco, USA
- 2018 gegründet
- Chat
Sprachen
Englisch
SmartKarrot – Videos und Bilder
Kosten ähnlicher Produkte wie SmartKarrot vergleichen
SmartKarrot Funktionen
Alternativen für SmartKarrot
Bewertungen über SmartKarrot
Erin
Great tracking tool for your team!
Vorteile:
I can come in and see what items I need to touch on or work on for that day or those coming days. If something is delayed I can review what that Item is and continue to work on it OR have it on my radar!
Nachteile:
Delay in catching up when changes are made within SK, but not a burden!
Brad
In Betracht gezogene Alternativen:
SmartKarrot
Kommentare: I have appreciated the partnership approach the customer success and development teams have taken in understanding our needs for the SAAS industry.
Vorteile:
The way SmartKarrot has created success plays to be dynamic and flexible allows for better customer onboarding and meeting more of our business needs. The easy-to-use interface allows my new team members to get up to speed quickly.
Nachteile:
The way that roles are assigned makes collaborating with multiple team members on an account harder.
Amelia
Thank you, SK!
Kommentare: [SENSITIVE CONTENT] have been excellent to work with. They are committed to help us see success and have helped work through our challenges.
Vorteile:
SmartKarrot helps give valuable insights into our clients' behavior. The Success Play feature ensures that all of our clients receive the necessary support from us. [SENSITIVE CONTENT] and the [SENSITIVE CONTENT] team have been great to work with - always accessible, patient, and thorough.
Nachteile:
We experienced a few bugs/glitches during the launch that caused confusion on what data is "true" and what actions are required.
Santino
SmartKarrot Review
Vorteile:
Onboarding was very simple with the help of the support team from SmartKarrot. The platform is very easy to use and team members successfully navigated the platform without much training. The in-platform survey system is an excellent addition..
Nachteile:
An excellent platform that can grow even more if the speed and efficiency of its functions are improved.
srikant
In Betracht gezogene Alternativen:
Brilliant blend of analytics and insights with action for customer retention and growth
Vorteile:
Smart Karrot platform is unique in that, it helps in capturing and tracking user behaviors based on events and that can trigger personalized communication to the targeted audience. These can be easily be customized as well. In addition, the product also has built in survey tools!
Nachteile:
The implementation is not a cut and paste script but more elaborate SDK based deep integration. While that can take several weeks the insights are much more richer.
