Was ist Uptick Workforce?
Increase productivity in the field, reduce admin costs and increase defect quote conversions with world-class asset maintenance software by Uptick.
The innovative cloud-based platform automates workflows and digitises information, providing easy access to field technicians, office staff and customers.
Uptick is the #1 Asset Maintenance software choice in Australia and is fast becoming the trusted choice in New Zealand and the UK too.
Wer verwendet Uptick Workforce?
Uptick is purpose-built for the Audit, HVAC and fire protection industries with in-built legislative standards, making asset maintenance easy.
Wo kann Uptick Workforce bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Uptick
- Ansässig in Abbotsford, Australien
- 2014 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Australien, Neuseeland, Vereinigtes Königreich
Sprachen
Englisch
Das könnte dich auch interessieren:
Formitize
Joblogic
Maxpanda CMMS
Limble CMMS
Über den Anbieter
- Uptick
- Ansässig in Abbotsford, Australien
- 2014 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Australien, Neuseeland, Vereinigtes Königreich
Sprachen
Englisch
Uptick Workforce – Videos und Bilder
Kosten ähnlicher Produkte wie Uptick Workforce vergleichen
Uptick Workforce Funktionen
Alternativen für Uptick Workforce
Bewertungen über Uptick Workforce
Nicole
In Betracht gezogene Alternativen:
Uptick Workforce Review
Kommentare: Uptick has been a saviour for Linkfire. Uptick has made the business function at a greater capacity and has played a big part in taking the business to the next level. Uptick has made our technician's job's a lot easier and has increased the overall efficiency's in the office.
Vorteile:
The ease of use. Uptick is logical and simple to follow. Adding properties and scheduling sites is very straight forward. It integrates well with Xero, and has made our live a lot easier. It is very easy to train new employees in using the program. The automation of Uptick, makes our job trouble free. We click one button, and we have sent our clients a service report, a defect and an invoice all at the same time!
Nachteile:
The changes that occur without warning. Uptick has specific rules in place and there is no way around manipulating them. eg. you can't send a service report out or add assets to a task without having a property.
Antwort von Uptick
vor 2 Jahren
Thanks for taking the time to provide us with valuable feedback. We're pleased to hear that Uptick has made your lives easier and your job trouble-free! Your comments have been passed onto the development team to help shape future iterations.
Suzie
In Betracht gezogene Alternativen:
Excellent system, easy and simple to use yet extremely customisable
Kommentare: Overall, the past 12 months working with Uptick have been great, and we still have a lot to set up and start using. Great support team
Vorteile:
The live data makes testing and updating a breeze, the images on reports keep our clients impressed, transparency with overall account management makes day to day tasks simple. Great software overall!
Nachteile:
The migration from existing database was a challenge, callout task management could be improved for invoicing stage.
Antwort von Uptick
vor 7 Monaten
Suzie, thank you so much for taking the time to leave us such a detailed review. It is so great to hear your experience with Uptick so far has been so positive and that our reporting capabilities have helped to impress your clients. We're also pleased to hear that you've been happy with the service you have received from the Customer Success team. We look forward to working with you more! Uptick.
Robert
Bob's Review
Kommentare: Not much difference from what we had before at the moment, but seemingly it is to be better. Im not holding my breath ha ha
Vorteile:
Going from what we had before i would say the quoting aned the notifications on the mobile app
Nachteile:
Clunkiness and the way you have to make jobs up to see acces requirements on the mobile app
Antwort von Uptick
vor 11 Monaten
Robert, thanks so much for your review! It's so good to hear that the quoting and in-app notifications have been a positive improvement for you. Your feedback has been shared with our development team - to help shape future iterations of the platform. Thanks again!
Troy
In Betracht gezogene Alternativen:
Great App
Kommentare: Our experience has been reasonably good. There are certainly areas which we can improve & i will be seeking further onboarding from Uptick as there are procedures & processes which we aren't using the app to its full ability but this our fault & not Upticks.
Vorteile:
Clarity on reports sent to clients as well as the details on assets and having a baseline on inspection results which can be proven straight away
Nachteile:
Reminder emails are not sent for Service Quotes. if this is missed from Admin, Service Quotes may not be followed up. If there is a reminder email sent like with service reports this would be great
Antwort von Uptick
vor 11 Monaten
Thanks for taking the time to provide valuable feedback. It's great to hear that Clarity on reports sent to clients, the comprehensive asset details and the baseline on inspection results are having a positive impact on your workday. Your Service quote feedback has been shared with our development team - to help shape future updates.
John
In Betracht gezogene Alternativen:
Using Workforce in Local Government Facility Management
Kommentare: Our Council has had an excellent experience with Workforce. We have been able to transfer acquired knowledge from staff and contractors and build this into Workforce. We no longer rely on Contractors advising us of required maintenance as we now drive this ourselves. We have developed internal systems to review tasks undertaken by staff and contractors to ensure recommendations and repairs are followed through. Workforce has allowed Council to expand its planned maintenance program over recent years, and as a result, we are seeing a reduction in reactive maintenance and breakdowns.
Vorteile:
The most powerful aspect of this platform is the ability to program maintenance across a large portfolio of properties and assets efficiently and effectively, while at the same time communicating that information with internal staff, contractors, and customers. The ability to slice and dice the data any way that we want either through filtering or exporting a spreadsheet is also invaluable. We use the data created by the programming to produce detailed tender forms that allow us to obtain tender prices at a granular level, not previously possible. We also use the data collected to report on the performance of contractors at our quarterly review meetings, and for our team at our monthly team meetings.
Nachteile:
Sometimes a bit difficult to remember which month a certain trade visits a distant town. The furthest town in our LGA is 200km away, and grouping trades to a particular month for a visit obviously saves on travel costs. It would be nice to be able to quickly refer to contractors visiting nearby sites, for that month, when setting up routines on new properties. Not a very big problem, considering a second browser window can be opened to refer to nearby properties.
Antwort von Uptick
vor 11 Monaten
John, thanks a million for taking the time to leave us such a detailed review. It's brilliant to hear that you're making the most of the valuable data and reporting collected within Uptick. We also love that as you say "every new feature rolled out makes (you) look smarter." Your feedback has been shared with our development team - to help shape future iterations of the platform. Thanks again.
