Was ist Uptick Workforce?

Increase productivity in the field, reduce admin costs and increase defect quote conversions with world-class asset maintenance software by Uptick.

The innovative cloud-based platform automates workflows and digitises information, providing easy access to field technicians, office staff and customers.

Uptick is the #1 Asset Maintenance software choice in Australia and is fast becoming the trusted choice in New Zealand and the UK too.

Wer verwendet Uptick Workforce?

Uptick is purpose-built for the Audit, HVAC and fire protection industries with in-built legislative standards, making asset maintenance easy.

Wo kann Uptick Workforce bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Uptick
  • Ansässig in Abbotsford, Australien
  • 2014 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Neuseeland, Vereinigtes Königreich

Sprachen

Englisch

Über den Anbieter

  • Uptick
  • Ansässig in Abbotsford, Australien
  • 2014 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Australien, Neuseeland, Vereinigtes Königreich

Sprachen

Englisch

Uptick Workforce – Videos und Bilder

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Videos zu Uptick Workforce
Uptick Workforce Software - 1
Uptick Workforce Software - 2
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Uptick Workforce Software - 4
Uptick Workforce Software - 5

Kosten ähnlicher Produkte wie Uptick Workforce vergleichen

Uptick Workforce

Nicht verfügbar
Kostenlose Version
Gratis Testen
0,01 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

Uptick Workforce Funktionen

  • Abrechnung & Rechnungsstellung
  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Bestell-Management
  • Drittanbieter-Integration
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Elektronische Unterschrift
  • Erinnerungen
  • Inspektions-Management
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kontakt-Datenbank
  • Kundendatenbank
  • Kundendienst-Historie
  • Kundenhistorie
  • Mobiler Zugriff
  • Online-Zeiterfassung
  • Prädiktive Wartung
  • Standortverfolgung
  • Techniker-Management
  • Terminplanung
  • Verfolgen von Vermögensanlagen
  • Versandmanagement
  • Vorbeugende Wartung
  • Wartungsplanung

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Bewertungen über Uptick Workforce

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,2
Kundenservice
4,2
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
53%
4
36%
3
12%
Nicole
Finance Manager in Australien
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Uptick Workforce Review

5,0 vor 2 Jahren

Kommentare: Uptick has been a saviour for Linkfire. Uptick has made the business function at a greater capacity and has played a big part in taking the business to the next level. Uptick has made our technician's job's a lot easier and has increased the overall efficiency's in the office.

Vorteile:

The ease of use. Uptick is logical and simple to follow. Adding properties and scheduling sites is very straight forward. It integrates well with Xero, and has made our live a lot easier. It is very easy to train new employees in using the program. The automation of Uptick, makes our job trouble free. We click one button, and we have sent our clients a service report, a defect and an invoice all at the same time!

Nachteile:

The changes that occur without warning. Uptick has specific rules in place and there is no way around manipulating them. eg. you can't send a service report out or add assets to a task without having a property.

Antwort von Uptick

vor 2 Jahren

Thanks for taking the time to provide us with valuable feedback. We're pleased to hear that Uptick has made your lives easier and your job trouble-free! Your comments have been passed onto the development team to help shape future iterations.

Suzie
Service Coordinator in Australien
Baumaterial, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent system, easy and simple to use yet extremely customisable

5,0 vor 8 Monaten

Kommentare: Overall, the past 12 months working with Uptick have been great, and we still have a lot to set up and start using. Great support team

Vorteile:

The live data makes testing and updating a breeze, the images on reports keep our clients impressed, transparency with overall account management makes day to day tasks simple. Great software overall!

Nachteile:

The migration from existing database was a challenge, callout task management could be improved for invoicing stage.

Antwort von Uptick

vor 7 Monaten

Suzie, thank you so much for taking the time to leave us such a detailed review. It is so great to hear your experience with Uptick so far has been so positive and that our reporting capabilities have helped to impress your clients. We're also pleased to hear that you've been happy with the service you have received from the Customer Success team. We look forward to working with you more! Uptick.

Robert
Alarm Supervisor in Neuseeland
Sicherheit & Untersuchungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bob's Review

3,0 vor 11 Monaten

Kommentare: Not much difference from what we had before at the moment, but seemingly it is to be better. Im not holding my breath ha ha

Vorteile:

Going from what we had before i would say the quoting aned the notifications on the mobile app

Nachteile:

Clunkiness and the way you have to make jobs up to see acces requirements on the mobile app

Antwort von Uptick

vor 11 Monaten

Robert, thanks so much for your review! It's so good to hear that the quoting and in-app notifications have been a positive improvement for you. Your feedback has been shared with our development team - to help shape future iterations of the platform. Thanks again!

Troy
Manager in Australien
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great App

5,0 vor 11 Monaten

Kommentare: Our experience has been reasonably good. There are certainly areas which we can improve & i will be seeking further onboarding from Uptick as there are procedures & processes which we aren't using the app to its full ability but this our fault & not Upticks.

Vorteile:

Clarity on reports sent to clients as well as the details on assets and having a baseline on inspection results which can be proven straight away

Nachteile:

Reminder emails are not sent for Service Quotes. if this is missed from Admin, Service Quotes may not be followed up. If there is a reminder email sent like with service reports this would be great

Antwort von Uptick

vor 11 Monaten

Thanks for taking the time to provide valuable feedback. It's great to hear that Clarity on reports sent to clients, the comprehensive asset details and the baseline on inspection results are having a positive impact on your workday. Your Service quote feedback has been shared with our development team - to help shape future updates.

John
Planned Maintenance Team Leader in Australien
Staatsverwaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Using Workforce in Local Government Facility Management

5,0 vor 11 Monaten

Kommentare: Our Council has had an excellent experience with Workforce. We have been able to transfer acquired knowledge from staff and contractors and build this into Workforce. We no longer rely on Contractors advising us of required maintenance as we now drive this ourselves. We have developed internal systems to review tasks undertaken by staff and contractors to ensure recommendations and repairs are followed through. Workforce has allowed Council to expand its planned maintenance program over recent years, and as a result, we are seeing a reduction in reactive maintenance and breakdowns.

Vorteile:

The most powerful aspect of this platform is the ability to program maintenance across a large portfolio of properties and assets efficiently and effectively, while at the same time communicating that information with internal staff, contractors, and customers. The ability to slice and dice the data any way that we want either through filtering or exporting a spreadsheet is also invaluable. We use the data created by the programming to produce detailed tender forms that allow us to obtain tender prices at a granular level, not previously possible. We also use the data collected to report on the performance of contractors at our quarterly review meetings, and for our team at our monthly team meetings.

Nachteile:

Sometimes a bit difficult to remember which month a certain trade visits a distant town. The furthest town in our LGA is 200km away, and grouping trades to a particular month for a visit obviously saves on travel costs. It would be nice to be able to quickly refer to contractors visiting nearby sites, for that month, when setting up routines on new properties. Not a very big problem, considering a second browser window can be opened to refer to nearby properties.

Antwort von Uptick

vor 11 Monaten

John, thanks a million for taking the time to leave us such a detailed review. It's brilliant to hear that you're making the most of the valuable data and reporting collected within Uptick. We also love that as you say "every new feature rolled out makes (you) look smarter." Your feedback has been shared with our development team - to help shape future iterations of the platform. Thanks again.