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Gymcatch
Was ist Gymcatch?
Gymcatch hilft Fitnessgeschäften, Zeit zu sparen, den Umsatz zu steigern und einen hervorragenden Kundenservice zu bieten.
Mit Gymcatch hast du alles, was du zur Verwaltung deines Unternehmens benötigst: Terminplanung, Mitgliederverwaltung, Berichterstattung, Zahlungen, Wartelisten, Rabattcodes, Website-Integrationen, mobile Apps und mehr.
Spare Zeit, steigere den Umsatz und biete einen hervorragenden Kundenservice mit Gymcatch.
Wer verwendet Gymcatch?
Gymcatch wurde für unabhängige Fitnessunternehmen entwickelt, die Kurse und Termine anbieten. Die Software ist perfekt für das Gruppentraining, Boutique-Studios und Fitnessstudios geeignet.
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Bewertungen über Gymcatch
In Betracht gezogene Alternativen:
Gymcatch is Great
Kommentare: I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch
Vorteile:
Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market
Nachteile:
Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on
Antwort von Gymcatch
vor 3 Jahren
Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder
In Betracht gezogene Alternativen:
Great tool
Kommentare: Loved the tool and service was fantastic. Definately prefer over similar products duebto ease of use and set up.
Vorteile:
The ease of use was great and price in comparison to similar products. It was easy to set up courses that also allowed for drop in class registration.
Nachteile:
When I imbeded the calebdar into my website sometimes it took a little while to load. I'd also like to see more seamless display of courses and class options for the same class be easy to identify. Flipping between tabs was not intuitive to my clients. It would also be great to download all payment reports annually instead of monthly, or at least a longer period with all the categories in one report.
Antwort von Gymcatch
vor 3 Monaten
Thank you for taking the time out to write us a review, Stephanie, we truly do appreciate it. Delighted to hear that the system was easy for you to use and set up and that we allowed you take drop-in bookings as well as full course bookings. Thank you for your feedback on the embedded web app, we will continue to optimise these to the best of our ability so that we can minimise these load times for you. Customers can access course details via the session as well as by switching between the Schedule and Courses tabs, but I will make sure this feedback gets back to the product team to review as well. We do have plans to develop some significant enhancements to internal Gymcatch reporting in the future, so I hope when these are released they be an improvement for you, but you can also access payment/financial reports on your Stripe account. Many thanks again, The Gymcatch Team
Tried this software for a couple of years
Kommentare: This software did not suit my business. Customers sighed a sigh of relief when I ditched it.
Vorteile:
It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t.
Nachteile:
I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term.
Antwort von Gymcatch
vor 2 Jahren
Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder
In Betracht gezogene Alternativen:
Gymcatch is great for class management.
Kommentare: The customer care team are fast and really helpful. The system is reliable and easy to use.
Vorteile:
It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details.
Nachteile:
The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided.
Antwort von Gymcatch
vor 6 Monaten
Thank you very much for taking the time to write a review Jasmine. Delighted to read overall found the system meets your needs and great ease of use. Thank you too for the feedback on adding more analytics - certainly something that is on our roadmap. Many thanks again, Ollie CEO & Founder
In Betracht gezogene Alternativen:
Fantastic Scheduling and Membership Booking Site
Kommentare: Smooth set up, intuitive processes, well supported with onboarding and great on-going support.
Vorteile:
The ability to buy the add ons you need so not paying for functionality you don't use.
Nachteile:
Getting your head around the initial set up as the Membership Functionality was all new - great support.
Antwort von Gymcatch
vor 9 Monaten
Thank you very much for taking the time to write a review, Jo, it is very much appreciated! I'm glad you found our flexibly bolt-on setup so appealing and that your onboarding and setup ran so smoothly. Our support team are always happy to help with any questions. Many thanks again, Ollie Director & Founder
