Was ist Novi AMS?
Novi wurde von Verbänden und Endnutzern erstellt und entworfen, die die Leistungsfähigkeit und Flexibilität nutzerdefinierter Software ohne hohe Kosten erreichen wollten. Das Ergebnis ist eine Verbandsverwaltungssoftware, die sich intuitiv bedienen lässt und bei der sich die Mitarbeitenden gern jeden Tag anmelden. Mit einer intuitiven Nutzererfahrung und einer 24/7-Zwei-Wege-Synchronisierung mit QuickBooks gibt es bei Novi AMS keine Behelfslösungen. Manuelle Aufgaben werden automatisiert, sodass sich die Mitarbeitenden um die Betreuung der Mitglieder und auf das Wachstum des Unternehmens konzentrieren können.
Wer verwendet Novi AMS?
Novi AMS eignet sich besonders gut für Verbände, die QuickBooks verwenden.
Wo kann Novi AMS bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Novi AMS
- Ansässig in Windermere, USA
- 2015 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Novi AMS
- Ansässig in Windermere, USA
- 2015 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Novi AMS – Videos und Bilder
Kosten ähnlicher Produkte wie Novi AMS vergleichen
Novi AMS Funktionen
Alternativen für Novi AMS
Bewertungen über Novi AMS
Rhonda P.
Time Saver
Kommentare: Novi AMS is truly designed for the unique world of associations. Onboarding was simple and the staff is incredibly helpful. You can actually talk to a real person! I can't imagine ever moving away from Novi AMS.
Vorteile:
Novi AMS is such a huge time saver for me and my team! Unlike having multiple programs and spreadsheets to complete daily activities such as event registrations, membership types, website, accounting, etc-Novi is a one-stop-shop! With Novi AMS, adding a new member is a one-place entry! No more multiple sites and excel files to update! Using this software has freed up time for us to focus on the impactful aspects of our jobs.
Nachteile:
Nothing comes to mind! Once I sat in on the demo of Novi, I was sold!
Antwort von Novi AMS
vor 3 Jahren
Thank you, Rhonda! We've loved having you and the AAN team and look forward to many years of continued partnership and success. Thank you for all your great ideas. Keep them coming!
Michael G.
In Betracht gezogene Alternativen:
Fanatical customer service. Perfect fit for a hybrid professional organization.
Kommentare: We are a hybrid professional organization with a mix of individual and corporate members. We went live with Novi in Dec 2021. 1. AMS selection process: exceptional. [SENSITIVE CONTENT] and his team were exceptionally open, transparent, patient, and diligent when answering our questions, providing us with demos, and ensuring that we had an accurate grasp of Novi's capabilities during our AMS selection process. Our selection process narrowed down to 4 finalists and Novi was a late and uncertain entry but ended up finishing at the top of the pack with a significant advantage. 2. AMS implementation and onboarding: Fantastic. Novi managed the entire project via Asana and our team became part of that Asana project with all milestones, deadlines and deliverables clearly marked. Novi's team stayed on task and on time and our implementation slipped by only 2 weeks from an original estimate of 3 months. The slippage was mostly on us and due to Thanksgiving holidays falling near the end and our staff taking time off. Exellent project management and leadership from Novi's team. 3. Early support: Naturally shortly after the implementation there is a lot of need for hand-holding. Novi's team excels at that. Novi's documentation and online help are excellent and more often than not we were able to self service. 4. Life on Novi: it won't come to surprise to anyone that there will be things you can't accomplish on any system the way you want to accomplish them. With that being said Novi's tea
Vorteile:
Novi does not try to do too many things inside one system. It focuses on member management and transactions, events, and ease of integrations with other best of breed systems. This allows us to built the optimal business IT ecosystem comprised of focus-built system each of which is best in what it does and fits our requirements. Spectacular customer service and support. Hands down the best I have experienced.
Nachteile:
Nothing really comes to mind. My very esoteric need is to easily replicate production environment into staging. This is not really supported in an automated way.
Antwort von Novi AMS
vor 3 Wochen
Misha, First, thank you for taking the time to write such a thoughtful and informative review. Second -- we've loved having you and your team on Novi to continue to challenge us and push us in new ways, making Novi a better system for all. We look forward to many more years of partnership with CLOC!
Sylvia L.
Using Novi For a Couple of Years
Kommentare:
We use NOVI for the PBAA day to day business such as accounting, events..etc.
I enjoy that there are many options on Novi but some can be confusing. Before the last update I was unable to pull up a report of who had joined or dropped. This has been fixed as there is a simple click on button that says Add Report/Drop Report which is very helpful!!! To set this entire thing up a couple of years ago, it was a LONG process that requires lots of time. Now, having a few years under my belt, it has simplified. If you decide to use NOVI, during the set up make sure whoever is going to be using NOVI participates in the training/set up along with you-it makes things a lot easier in the long run. There are a lot of helpful articles if needed!
Vorteile:
Lots of support from staff. Various categories.
Nachteile:
Some features can be confusing or are not simplified.
Antwort von Novi AMS
letztes Jahr
Hi Sylvia! Thank you so much for the candid review and I'm glad to hear the new reporting feature has been helpful and much faster to pull.
Kim H.
In Betracht gezogene Alternativen:
Easiest software implementation ever!
Kommentare: The entire team form sales to training and conversion were amazing. By then end of the timeline, they felt like friends. The continued support through their Intercom tool is fast, and you always get the answers you need.
Vorteile:
The website development and subsequent management was hands-down the biggest asset. In addition, having all my member data in one location increased efficiency and freed me to focus on other things.
Nachteile:
Not one con to this product at all! I have not found one component that doesn't fully meet & exceed my expectations.
Antwort von Novi AMS
vor 2 Wochen
Thank you so much for your review, Kim! Creating efficiencies and customer support is kind of our jam here at Novi and I'm so happy to hear that feedback. Don't ever hesitate to reach out with feedback or questions. Thank you again!
Benjamin B.
In Betracht gezogene Alternativen:
Great AMS with better customer service
Kommentare: Novi's customer service and responsiveness are the best I've seen from a vendor. Our website and database are intuitive and easy to use, and the chat function for customer support is quick.
Vorteile:
The learning curve is not steep, as it is with many other AMS/donor management systems, the controls are intuitive, and the customer services has been highly responsive.
Nachteile:
I'd like to see a more robust email automation process, separate from the link to mailchimp or constant contact. I'd like for it send emails to members thanking them for payment on receipt. That said, my past requests have been taken into consideration and implemented, so I'm sure this will be added before long. Also, I did balk at the price-tag, at first, but it's worth every penny.
Antwort von Novi AMS
vor 11 Monaten
Ah, thanks Ben! Glad to hear it's worth every penny :) Thank you for the review.
