--- description: Detaillierte Informationen über Gist zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gist Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/30008/help-desk/software) > [Gist](/software/188710/gist) # Gist Canonical: https://www.capterra.com.de/software/188710/gist Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/188710/gist?page=2) > Eine einzige Informationsquelle für deine Kontakte mit Live-Chat, Helpdesk, Wissensdatenbank, E-Mail-Marketingautomatisierung und mehr. > > Bewertung: **4.7/5** von 149 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Gist? SaaS, Marketingagenturen, Unternehmensdienstleistungen, Haushaltsdienste, Blogger und Verlage, E-Commerce ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 149 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ConvertFox Global - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: 29,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Alerts/Escalation - Automatisiertes Routing - Berichterstattung / Analyse - Makros/Antwortvorlagen - Multi-Channel-Kommunikation - Volltextsuche - Wissensbasis-Management ## Optionen für Kundensupport - 24/7 Live-Support ## Category - [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software) ## Ähnliche Kategorien - [Help-Desk-Software](https://www.capterra.com.de/directory/30008/help-desk/software) - [Wissensmanagement Tools](https://www.capterra.com.de/directory/30094/knowledge-management/software) ## Alternativen 1. [Confluence](https://www.capterra.com.de/software/136446/confluence) — 4.5/5 (3658 reviews) 2. [Microsoft SharePoint](https://www.capterra.com.de/software/1167/sharepoint) — 4.4/5 (5397 reviews) 3. [Notion](https://www.capterra.com.de/software/186596/notion) — 4.7/5 (2698 reviews) 4. [Guru](https://www.capterra.com.de/software/145390/guru) — 4.8/5 (639 reviews) 5. [Paperpile](https://www.capterra.com.de/software/1015644/paperpile) — 4.8/5 (122 reviews) ## Nutzerbewertungen ### "Streamlining Customer Communication and Marketing Efforts with Gist" — 4.0/5 > **Teng** | *18. März 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Gist plays a crucial role in our organization as a communication hub that allows us to effectively engage with leads both on our website and through email. By using Gist's chat and email features, we are able to quickly respond to inquiries and questions from potential customers and provide them with the information they need to move further down the sales funnel.In addition to its communication features, we use Gist as a CRM to manage customer relationships. With Gist's contact management features, we can easily track customer interactions on our website and record important details such as their interest and preferences. This helps us better understand our customers and provide personalized service.Gist's email marketing platform is also a key tool for us. We use it to send out newsletters and other marketing materials to our customers and prospects. With its customizable templates and easy-to-use interface, we can create engaging and effective email campaigns that drive engagement and conversions. > > **Nachteile**: The integration plugin on the website can slow down the website speed, as shown on Google PageSpeed Insights and GTMetrix. A few times, the platform is slow to send notifications to us when there's a lead/customer using LiveChat on our website. > > Overall experience is good. The platform is feature rich and is hardly down ----- ### "SLICK Messenger Bot + Full Email Automation" — 5.0/5 > **Christopher** | *26. Januar 2021* | Verlagswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Gist's messenger bot is very powerful and you're able to put it on your website as well as all your subdomains. It's become the \#1 way my visitors prefer to interact with me. I had no idea how much interaction I was missing until I installed it. Then add full email marketing and you're really flying\! > > **Nachteile**: Gist is working to improve their speed through the browser. I wish the free plan allowed for use of webhooks like the paid plans do. But $29/mo isn't bad\! > > Been using Gist for years now--replaced Active Campaign for me--and I'm able to do all the same things with a messenger bot, too\! ----- ### "The all-in-one copy cat solution (and that is not necesarilly bad)" — 3.0/5 > **Bart** | *10. März 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I discovered Gist (when it was still called differently) and immediately bought a lifetime subscription. Its promise was to build the next Hubspot / Intercom killer solution at a way more affordable pricing point. We started off using all that was on offer: sending emails, chatbot integration, interaction tracking, building profiles, ... The team is very responsive and helped me out with multiple questions or remarks in the past. Today, we are using it only for the knowledge base solution it has on offer - which works as you expect. We switched to a more expensive alternative, Hubspot, but were not satisfied with the overall Gist experience. > > **Nachteile**: Many of the features I have come to discover had its quirks from time to time. It was clearly a work in progress, a very promising one, yet a product that fails from time to time remains a product that fails. On the other hand, I found it sometimes hard to set things up. Once I understood how it worked, there was no issue, but being a copy cat at heart, they could have taken some of the typical flows for setup from their competitors as well. > > We liked it at first, we used it quite a lot, but got annoyed by its "beta" status. We wanted something that worked perfect or at least good, not just OK most of the times. I still believe they have a promising product and it probably improved quite a bit, but - although I have a lifetime subscription - I am not going back given I got so used to dealing with their alternatives. ----- ### "Course Creator's Dream: marketing, customer service, booking, knowledge base - It's all here" — 4.0/5 > **Andrew** | *23. Juli 2019* | Unternehmensberatung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Love that everything is integrated and works together. Chat is cross platform with twitter, facebook and your website (javascript can be placed on any website that allows it including many 3rd party apps). Email product is maturing really well compared to others in the market in just 2 short years. > > **Nachteile**: Having an all-in-one product is really ambitious. Doing that in 2 years is spectacular. Although some features aren't yet fully developed, the product is definitely a player against others in the space. Also needs updates to customer service/communications especially in the area of product updates. ----- ### "A Marketing Suite anyone can use" — 4.0/5 > **Vinson Matthew** | *25. Juli 2019* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Really love their live chat feature as we are seeing a lot of enquiries compared to any other communication channels such as email, and phone call. We also love how you can segment all the leads who have contacted your website using their livechat, plus the other features will help you nurture your leads. > > **Nachteile**: Their basic lead capture forms, pop-ups. Hope they can create a better editor for this one so that we can build good looking forms that are enticing for our website visitors. > > So far I'm very happy with Gist and their support team was outstanding. They will definitely guide and help you if your stuck into a feature or experiencing some problems or issues with a certain technology that you think is not working the way it should be. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/188710/gist?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/188710/gist) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten