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Detrack
Was ist Detrack?
Im Kern ist Detrack eine Liefermanagementsoftware, mit der Unternehmen ihre Lieferungen verfolgen können. Doch sie ist viel mehr als nur ein einfaches Trackingsystem. Detrack bietet Unternehmen auch eine Reihe von Funktionen, mit denen sie ihre Betriebsabläufe optimieren können. Beispielsweise können Unternehmen Detrack verwenden, um Aufträge zu planen und an ihre Fahrer zu senden. Sie können Detrack auch verwenden, um den Fortschritt jedes Auftrags zu überwachen und Echtzeit-Updates über den Status jeder Lieferung zu erhalten.
Wer verwendet Detrack?
3PL-Kurierdienste, Kühlkettenlogistikdienste, Logistiksoftwareanbieter Einzelhändler, E-Commerce-Betreiber Pharmazeutika, Lebensmittel- und Getränkelieferung
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Detrack
Bewertungen über Detrack
Lösung für mein Unternehmen!
Kommentare: Ich konnte bisher unsere Fahrern nicht zu 100% glauben wo sie stecken ob Sie im Stau sind oder auf einer Autobahn. Mit Detrack habe ich die volle Kontrolle über unsere Fahrer.
Vorteile:
ich bin mit Detrack bisher nur positiv überrascht. Zeit ist wichtig für uns deshalb arbeiten wir mit Detrack die Vorbereitung von Versanddaten, der sofortigen POD-Lieferung an Kunden sind einfach abrufbar. Ich kann sehen wo sich unser Fahrer aufhaltet. Ich kann Detrack nur weiterempfehlen.
Nachteile:
Bisher habe ich keine Negativen Punkte gefunden. Ich denke das es auch nichts Negatives gibt.
Antwort von Detrack Systems
letztes Jahr
Thank you so much for this wonderful review :) We truly hope that you continue to enjoy all the benefits that Detrack brings to your business.
Excellent Software
Kommentare: wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!
Vorteile:
The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.
Nachteile:
It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful
Antwort von Detrack Systems
vor 4 Jahren
Thank you so much for your encouraging words. As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease. Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement. And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into. Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.
In Betracht gezogene Alternativen:
Detrack delivery software
Kommentare: It has been a fabulous company to work with. Super responsive and able to customize our needs
Vorteile:
We love the ease of use and all the efficiency Detrack offers for us and our customers
Nachteile:
Nothing, there are zero cons with this company and their product
Antwort von Detrack Systems
vor 5 Monaten
Thank you, Aggie, for taking a moment to share your experience at Detrack. We are so pleased to hear you found Detrack to your liking and we'll continue to serve the best for you.
Could Work Better for Trades
Kommentare: I like the ability to customize the fields, but further configuration would make this a great choice for other trades-related businesses (plumber, locksmith, electrician, etc).
Vorteile:
The customer always is updated about our status.
Nachteile:
It's not very customizable. I don't need the Pickup and Delivery tabs. We are not a delivery service. We are a trades company and use this to schedule and inform our customer where we are. This could be customized to service businesses and it would be a great feature for the other trades.
Antwort von Detrack Systems
letzte Woche
Thank you, Gilles, for posting your review. At Detrack, we value your feedback and always strive to provide the best for our customers. We invite you to reach out to our team for assistance on our dashboard at https://www.detrack.com/get-in-touch-with-us/.
about 3 months use
Kommentare: customer service is fast, but they seem to be inexperienced with food catering app or business because there are key items missing such as organizing the orders, they will not sort by date or time.
Vorteile:
its basic but either the price needs to go down or the features that are available need an overhaul. not more features, but the features need to be updated.
Nachteile:
method of data entry, app is bloated with too many "confirmations", "live" tracking is off, nothing gets sorted by date or by time so drivers are always confused. have to manually let drivers know which order is first on the list.
Antwort von Detrack Systems
vor 5 Monaten
Thank you for taking the time to provide valuable feedback about our product. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us to discuss your experience further at https://www.detrack.com/get-in-touch-with-us/.