Repair-CRM

Kommentare: Easy to use Mobil app which helps speed up the Admin-time in the office.

Vorteile: It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).

Nachteile: Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.

Kommentare: Great for our team, lot of features were implemented in the past months.

Vorteile: Our technicians track their inventory in their cars and found it easy to create work orders on client calls. In the office we keep track of our technicians locations & daily progress.

Nachteile: Some key features are still in development, but the development team responds quickly.

Kommentare: It really fits us, and helped replacing our Google spreadsheets.

Vorteile: Makes it easier to schedule our jobs, and our techs can show up on time finally. We keep lot of tools and chemicals in the cars, now we are able to track those too. Routing is much easier with the app, which is important for our Pest Control business, as we have lot of notes and comment for wach client.

Nachteile: Invoicing would be a nice feature to have!

Vorteile: We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.

Nachteile: Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!

Vorteile: We found it easy to implement into our company and makes inventory
tracking much faster. Finally we can see the service history on a mobile
APP with easy work order creation!

Nachteile: We did not use any similar software in our company before, so I can't
compare it to other solutions.