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Hostfully Property Management Platform

Hostfully Property Management Platform

Was ist Hostfully Property Management Platform?

Immobilienverwaltungs- und Gästeerlebnissoftware für Kurzzeitvermietungen. Die Plattform für die Immobilienverwaltung von Hostfully (ehemals Orbirental) hilft Managern bei der Skalierung ihres Ferienhausvermietungsgeschäfts mit Funktionen, die die Verwaltung und das Wachstum ihres Immobilienverwaltungsbetriebs unterstützen. Zu den Funktionen gehören: Kanalverteilung, zentraler Kalender und Inbox für die Kommunikation mit Gästen, automatisierte Nachrichtenübermittlung, Direktbuchungen, eine Upsell-Plattform, Tools für die Zahlungsabwicklung und Preisgestaltung und vieles mehr.

Wer verwendet Hostfully Property Management Platform?

Ferienwohnungsverwalter und -unternehmen.

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Du bist nicht sicher, ob Hostfully Property Management Platform das Richtige ist? Mit einer beliebten Alternative vergleichen

Hostfully Property Management Platform

Hostfully Property Management Platform

4,3 (197)
109,00 $
Monat
Kostenlose Version
Kostenlose Testversion
74
35
4,1 (197)
4,2 (197)
4,3 (197)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
49,00 $
Monat
Kostenlose Version
Kostenlose Testversion
66
3
4,6 (524)
4,6 (524)
4,5 (524)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Hostfully Property Management Platform

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,1
Kundenservice
4,3
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
57%
4
26%
3
8%
2
4%
1
6%
Ryan
Ryan
Real Estate Broker in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Tried the rest...this is the best! Look no further

5,0 vor 5 Jahren

Kommentare: Everything about Hostfully shows a pattern of superior thought and workmanship. The Hostfully team members I have come in contact with have all showed me a unique desire to deliver a robust solution to the day to day struggles I deal with as a property manager. I have used 3 other "top rated" alternative property management solutions and they all fall flat and short. When I say I recommend "them"...Hostfully...I say that because you are not just getting software...you are getting a team dedicated to making their customers user experience a successful one! They understand their clients success (us) means their success. I am happily staying with this company because nobody else has come close to solving my challenges as they are currently doing.

Vorteile:

Simple setup...really nice GUI...easy to navigate...no unnecessary clicks and extremely intuitive. The calendar is fabulous...you know where your bookings are coming from...it's easy to make contact with guests (due to the new inbox feature)...easy to make direct bookings...take payments...make changes...issue refunds...schedule housekeeping...I mean the team at Hostfully has thought of virtually everything to make your life easier. Not to mention distribution, channel management...all this is supposed to be cumbersome...not so anymore. My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time! Free time equals more marketing, etc. The productivity that this software achieves must be worth checking out. Oh...and the support! ...due to the thoughtful design of the platform I find myself figuring things out on my own....however when you are in a bind...it seems the support is always there. Hostfully's support apparatus is easily twice as fast as the other platforms I have used. It's not even close frankly. In fact, I left another platform because of this very support problem that Hostfully has solved. Lastly, let's not forget value...the price. I think their pricing plans are competitive and more than reasonable when you think about how many problems they have solved.

Nachteile:

While it's not a deal breaker...an app would be nice. Using alternative property management solutions, they all had "apps". But what's the point of an app whey they are broken, clunky and lacking in every way imaginable? That describes the "competitors" mobile offerings. Believe me I tried them...for years...each! Hostfully does not have an app...but their site is completely "mobile friendly". Initially I was concerned but it turns out I couldn't have been more wrong. I would rather have a mobile friendly site that achieves ALL than an app that claims to have all, most...or some...yet has nothing of real value. Hostfully's site is SUPER EASY on your mobile device. Don't worry about it! I'm extremely mobile and if it was a pain...I would have moved on by now...and I'm not...no way.

Keith
CEO in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hostfully makes it easy to operate our short-term rental activity

5,0 vor 3 Wochen Neu

Kommentare: We have great response from support on the occasions we need to reach out to them, but they also have great and detailed online documentation which makes it easy to implement. the system has a lot of bells and whistles and there are lots of "nooks and crannies" but it's easy to get things done and is very customizable and configurable.

Vorteile:

Hostfully takes a lot of work and worry out of managing our listings and guest experience.

Nachteile:

The user interface is undergoing much needed improvements. Hopefully they'll be done soon, but it does well as it is, we're excited to see the improvements bear fruit.

Tam
Owner in USA
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Too Many Bugs

1,0 vor 3 Monaten

Kommentare: There is great potential with this product if they would ever fix it and it could do what they say that it is capable of doing. They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current product. How can they be asking for suggestions when the current product won't work?

Vorteile:

The calendar syncs between Airbnb and VRBO, which are the only two platforms we use right now. It is the only thing that works. The calendar is accurate. And, their support team is responsive because I spend 50% of my day messaging them about bugs in the system.

Nachteile:

Bugs. It is so difficult to manage anything about the reservation - communicating with the guest (you can't get messages into the platform from VRBO; cohosts can't communicate via Airbnb); you can't modify rates or add on additional nights w/out rates changing from dates already paid for; messages don't come through; etc. You double space after the end of a sentence and it sends &nspc after each period; It doesn't have a sort system to show you outstanding balances or pending transactions so you don't know who to follow up with; and there are problems every single day trying to do basic things that the system will not do. The answer is "we are forwarding to our higher tier department". You never hear back.

Lenise
Property Manager in USA
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

New property manager

4,0 vor 4 Monaten

Kommentare: Initially it was superb with [sensitive content hidden]
, after that we’ve lost touch with any one contact, the help button is responsive but almost never solves a problem. They’re very nice, but refer owners/managers to the platforms directly.

Vorteile:

The onboarding specialist [sensitive content hidden] , after [sensitive content hidden] unexpected departure from Hostfully, we never connected with anyone else. She was a huge asset and we are so sorry she’s gone!

Nachteile:

Not easy to get answers about platform issues that arise. I thought Hostfully would have had their own customer service connections through the platforms to help maneuver issues/problems resolve issues that occurred with property managers specifically! Virtually impossible to communicate with the platforms about management issues.

Antwort von Hostfully

vor 4 Monaten

Thank you for sharing your experience with us, Lenise. We greatly appreciate your feedback, and we're sorry to hear about the challenges you've faced. We understand the importance of strong communication and support, and we're actively working to improve our customer service and platform assistance. Your input helps us make necessary improvements. Thank you for choosing Hostfully!

Melisa
CSO in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Sweet Spot Rentals loves Hostfully

5,0 vor 4 Monaten

Vorteile:

We love the people at Hostfully. They are always willing to listen to the needs you have and come up with a great implementation and time line for it. Always willing to grow with you.

Nachteile:

There isn't much because if we have an issue or something we would like for them to add they have been great about helping us with it.

Antwort von Hostfully

vor 4 Monaten

Thank you so much for your kind review and your appreciation of our team, Melisa. We're delighted to hear that you find our approach attentive and accommodating to your needs. We're always committed to evolving and growing alongside our clients. Your feedback about our ability to address any issues and your feature requests is much appreciated. We're thrilled you chose Hostfully Property Management, and we look forward to our continued partnership.