Was ist Hostfully Property Management Platform?
Immobilienverwaltungs- und Gästeerlebnissoftware für Kurzzeitvermietungen. Die Plattform für die Immobilienverwaltung von Hostfully (ehemals Orbirental) hilft Managern bei der Skalierung ihres Ferienhausvermietungsgeschäfts mit Funktionen, die die Verwaltung und das Wachstum ihres Immobilienverwaltungsbetriebs unterstützen. Zu den Funktionen gehören: Kanalverteilung, zentraler Kalender und Inbox für die Kommunikation mit Gästen, automatisierte Nachrichtenübermittlung, Direktbuchungen, eine Upsell-Plattform, Tools für die Zahlungsabwicklung und Preisgestaltung und vieles mehr.
Wer verwendet Hostfully Property Management Platform?
Ferienwohnungsverwalter und -unternehmen.
Wo kann Hostfully Property Management Platform bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Ansässig in San Francisco, USA
- 2015 gegründet
- 24/7 Live-Support
Hostfully Property Management Platform Kosten
- Keine kostenlose Testversion
- Keine Gratisversion
Hostfully Property Management Platform bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Hostfully Property Management Platform ist ab 99,00 $/Monat verfügbar.Preismodelle
Über den Anbieter
- Ansässig in San Francisco, USA
- 2015 gegründet
- 24/7 Live-Support
Hostfully Property Management Platform – Videos und Bilder
Hostfully Property Management Platform Funktionen
- Für die Ferienvermietung
Alternativen für Hostfully Property Management Platform
Bewertungen über Hostfully Property Management Platform
Tried the rest...this is the best! Look no further
Kommentare: Everything about Hostfully shows a pattern of superior thought and workmanship. The Hostfully team members I have come in contact with have all showed me a unique desire to deliver a robust solution to the day to day struggles I deal with as a property manager. I have used 3 other "top rated" alternative property management solutions and they all fall flat and short. When I say I recommend "them"...Hostfully...I say that because you are not just getting software...you are getting a team dedicated to making their customers user experience a successful one! They understand their clients success (us) means their success. I am happily staying with this company because nobody else has come close to solving my challenges as they are currently doing.
Simple setup...really nice GUI...easy to navigate...no unnecessary clicks and extremely intuitive. The calendar is fabulous...you know where your bookings are coming from...it's easy to make contact with guests (due to the new inbox feature)...easy to make direct bookings...take payments...make changes...issue refunds...schedule housekeeping...I mean the team at Hostfully has thought of virtually everything to make your life easier. Not to mention distribution, channel management...all this is supposed to be cumbersome...not so anymore. My revenues have increased immensely not just as a direct result of better channel integration but for the simple fact that I have so much more free time! Free time equals more marketing, etc. The productivity that this software achieves must be worth checking out. Oh...and the support! ...due to the thoughtful design of the platform I find myself figuring things out on my own....however when you are in a bind...it seems the support is always there. Hostfully's support apparatus is easily twice as fast as the other platforms I have used. It's not even close frankly. In fact, I left another platform because of this very support problem that Hostfully has solved. Lastly, let's not forget value...the price. I think their pricing plans are competitive and more than reasonable when you think about how many problems they have solved.
While it's not a deal breaker...an app would be nice. Using alternative property management solutions, they all had "apps". But what's the point of an app whey they are broken, clunky and lacking in every way imaginable? That describes the "competitors" mobile offerings. Believe me I tried them...for years...each! Hostfully does not have an app...but their site is completely "mobile friendly". Initially I was concerned but it turns out I couldn't have been more wrong. I would rather have a mobile friendly site that achieves ALL than an app that claims to have all, most...or some...yet has nothing of real value. Hostfully's site is SUPER EASY on your mobile device. Don't worry about it! I'm extremely mobile and if it was a pain...I would have moved on by now...and I'm not...no way.
This software has completely revolutionised my vacation rental business!
Kommentare: From the first sales call to the daily use of the platform my experience with Hostfully has been nothing but positive. These guys are awesome!
With very little time to spend getting familiar with the software and setting up all my properties, I loved how user friendly the Hostfully platform is. The UI was intuitive and totally logical to the needs of a short term rental owner with 20+ properties. The set up time was minimal compared with other products I'd used and the customer service & training were amazing. Their live chat help line is truly best in market. Anything Ive ever needed help with has been resolved within the hour with sensible, easy to follow instructions, charm and humour - you can really tell these guys are also short term rental hosts.
The accounting & bookkeeping side of the platform needs some improvement. All the info is there but pushing out reports at the end of the month requires too much manual reconfiguration. I dont use accounting software because my business isnt large enough to warrant the cost and I think the Hostfully platform could easily export the data I need in an easy to use format. Id rather a one stop platform than 5 different software programs integrating with each other - too many work arounds and too much opportunity for there to be a breakdown in the chain of info.
Warum Hostfully Property Management Platform gewählt wurde: I found the Zeevou platform UX incredibly frustrating, time consuming and difficult to use.
Zuvor genutzte Software: Zeevou
Gründe für den Wechsel zu Hostfully Property Management Platform: The user friendly interface and integrations suited my business and my personal style more so than other platforms. The customer service and warm friendly approach of everyone Ive interacted with at Hostfully ultimately won me over - we are in the people business and people really matter!
What a pity!!!
I contacted this PMS thanks to the excellent references. In fact the product would be good if ... you could get there!!! The on-boarding process turned out to be a nightmare: unprofessional people - incomplete documentation - long lead times. All for a fee, of course! (on-boarding fee = 400 euros)
Moreover, if you call the San Francisco office, there is no company answering, but the President's answering machine (how many are there??!!!). Since the on-boarding procedure is so long, in the meantime I received double reservations and I lost reservations that just needed to be confirmed (they put AirBnb + Booking off-line for days). Can you give instead of a minimum rating a negative rating ... like - 1000? Do you know what happened? They told me that their product is not suitable for me and they cancelled my account. Without paying one euro in damages (real !!!!) Unfortunately software is a handicraft product where people count. Do you think I like these people?
The software has very good references and the functionalities are complete. The cost is high but the product is good.
The on-boarding process turned out to be a nightmare: unprofessional people - incomplete documentation - long lead times. All for a fee, of course! (on-boarding fee = 400 euros) In detail: to upload future bookings from http://Booking.com the bidirectional API does not work and a CSV file must be used. This was feasible as I would have had to upload direct bookings anyway!!! Too bad that after 10 days I was not able to have access to a complete documentation about the formatting of the fields (it's a complicated thing!!) and to my request to have the on-boarding team (paid and not international, based in New York and therefore accessible only in the afternoons and evenings) do the operation given the objective difficulties (one for all: the date format accepted is American, but I am European and I would have had to change the setting for my ENTIRE PC) they ALWAYS REFUSED to do the operation despite 17 e-mails.
Warum Hostfully Property Management Platform gewählt wurde: because I had to replace my excellent previous PMS (Vreasy has been sold and dismantled)
Gründe für den Wechsel zu Hostfully Property Management Platform: good references
Kommentare: Their customer support staff is amazing. I feel like I know them all by name! Within hours they have chatted back to me with incredible support and always answer my question or team up with the software I'm having challenges with and help me get it all sorted.
When I began researching PMS platforms I mainly looked at how user friendly and clean the software felt. For example, I am a MAC user...and Hostfully reminded me of using a Mac (simple)...vs another platform that reminded me of a 90's PC (complicated and dated). The hostfully platform is so simple to learn, and the layout is wonderful. Not only that- it connects to AMAZING 3rd party partners! I am able to have nightly insurance, auto lock scheduling, auto cleaning scheduling, dynamic pricing and so much more! When I hear people still use all the OTA's without a PMS...I do not know how they do it! Hostfully is my FAV!
The only thing is they do not have an app- so I try to keep my laptop handy for easier access!
In Betracht gezogene Alternativen: OwnerRez
Warum Hostfully Property Management Platform gewählt wurde: I only used the free version of IGMS for the auto message function. I never planned to use it long term. I wanted the best of the best- AKA Hostfully
Zuvor genutzte Software: iGMS
Gründe für den Wechsel zu Hostfully Property Management Platform: Yeevou WAS SUPER complicated and didn't seem to be developed well enough. OwnerRez- looked complicated and dated. A lot of people in my area use OwnerRez...and I wanted to do things differently!
Hostfully Platform saves us time and makes us more money
Kommentare: We have been using the product for 2 years and it keeps improving. While we don't find value in every new feature, we're happy with the pace that they're responding to feature requests.
The ease of using the channel manager and adjusting per-channel pricing.
The user interface. It's not flashy, but it's functional.
Warum Hostfully Property Management Platform gewählt wurde: Tokeet was not a great channel manager and it's integrations were spotty. The UI was overly complex and it was sometimes difficult to do tasks we felt should be routine and easy.
Zuvor genutzte Software: Tokeet
Gründe für den Wechsel zu Hostfully Property Management Platform: We found the price point relative to the feature list to be a great value. It was very easy to get started with an evaluation and once we did so, we just didn't want to try out anything else--we were satisfied.