Rex

Rex

von Meet Rex

Wer verwendet Rex?

Real estate agents, loan officers, clinics, dentists, chiropractors, salons, home builders, home inspectors, contractors, translation agencies, flooring stores, insurance agents, car mechanics

Was ist Rex?

Rex helps companies of all sizes manage feedback and collect new positive reviews with the click of a button, sending a text message and email to your clients. Benefit from automatic reminders, review embedding and automated referral requests.

Rex – Details

Meet Rex

https://meetrex.com

Gegründet 2016

Rex – Preisübersicht

Rex ist verfügbar ab 240,00 $. Rex bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Rex findest du unten.

Startpreis

240,00 $

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Rex Funktionen

Referral Software
Affiliate-Marketing
Bonus-Verteilung
Feedback-Management
Kampagnenmanagement
Kontaktmanagement
Leadmanagement
Mitarbeiterempfehlungs-Management
Partner-Verweisliste
Treueprogramm
Dashboard
Empfindungsanalyse
Kampagnenmanagement
Negatives Feedback Management
Nutzerbewertungs-Anfrage
Nutzerbewertungs-Notifikation
Reaktions-Management
Teilen in sozialen Medien
Überprüfung bewerten

Rex – Nutzerbewertungen

Zeigt 5 von 17 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
5/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
4.8/5
Mike G.
Branch Manager
Bankwesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.6.2019

"Makes Reviews Easy!"

Kommentare: Positive responses from potential clients searching for our services.

Vorteile: It is a very simple straight-forward process that is very easy and efficient for our customers. It has helped with honest reviews and improved our Google rating which gives newest prospects the confidence necessary to utilize our services.

Nachteile: Nothing, it exceeded our expectations. We have received no negative feedback since we started using.

Antwort des Softwareanbieters

von Meet Rex an 25.6.2019

Thank you for the review, Mike!

  • Quelle des Nutzers 
  • Bewertet am 25.6.2019
Pamela D.
LOA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Unrated
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 5.7.2019

"Notifications"

Kommentare: Rex has been very helpful in that it allows a clear link for clients to review our services but in the last few months i have noticed that the amount of notifications we receive of clients giving reviews is less and less. not sure it is because the client is doing something different or because there is a problem with notifications going out. Pam

Vorteile: Is is very easy for clients once they receive the text with link for review.

Nachteile: we are not getting notifications as quickly as we used to when someone reviews. We used to get notifications the same day clients left a review and we are not getting that anymore.

Antwort des Softwareanbieters

von Meet Rex an 8.7.2019

Thank you for your review, Pam!

It used to be that you got a notification every time a client clicked one of your review links. Since clients don't always complete the review process, this was confusing - Sometimes you would get a notification but there was no review. Now you only get a notification when an actual review is found on one of your review pages. We check for reviews at fixed times during the week.

  • Quelle des Nutzers 
  • Bewertet am 5.7.2019
Brac W.
Owner
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 2.2.2020

"I love REX"

Kommentare: Rex is the near value for money
One of the best things ya I’ve done for my business in 10 years!!! Rex is by far the best

Vorteile: Amazing product , my patients love it, it’s very effective

Nachteile: Nothing I love Rex —— I’ll keep Rex for ever

Antwort des Softwareanbieters

von Meet Rex an 5.2.2020

Thank you very much for your great review! We appreciate your business.

  • Quelle des Nutzers 
  • Bewertet am 2.2.2020
Jerry S.
Office Manager
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 24.6.2019

"Ease of use/functionality"

Kommentare: The people we have dealt with and the support have been great...I did not think I would have to jump in and try and figure out navigating Facebook, Google or Yelp. If you go into My Yelp reviews as an Example...I have numerous positive written reviews without any star rating that fall under the category of "Other Reviews".

Vorteile: Generally the client can point and pick.

Nachteile: If the client does not know how to log into Google, Yelp or Facebook then you have big issues. If you are just stating how many stars to rate it is good. Two clients wanted to leave a review and felt that the system was very difficult to navigate. So maybe if you offered a step by step description of how to navigate those websites it would be better. Both clients are successful financial planners but both admit to not using Google, Yelp or Facebook.

Antwort des Softwareanbieters

von Meet Rex an 25.6.2019

Thank you for your review, Jerry!

Generally people find it very easy to write a review through Rex - it literally takes two clicks. If a person does not use Google, Yelp or Facebook, things are different of course. They have to have an account on those sites before they can review you there. That's not really a limitation or Rex, it's just how those sites work.

As for the "Other Reviews" on Yelp, I believe you are referring to reviews that were filtered by Yelp. Unfortunately, Yelp shows and hides reviews at its own whim, and there isn't much you, your reviewers or we at Meet Rex can do about that.

If you have any other questions or comments, please don't hesitate to email info@meetrex.com.

  • Quelle des Nutzers 
  • Bewertet am 24.6.2019
Jimmy V.
Producing Branch Manager
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.6.2019

"Rex is a Game-Changer"

Kommentare: Utilizing Rex has demonstrated increased reviews for my business.

Vorteile: The ease of use is the top feature for my team followed by how the ability to personalize the request to each of my customers. I specifically appreciate the live, detailed reports that inform me when someone has clicked the link they received and when the last communication was sent to them.

Nachteile: The only con for me is the inability to add my company logo in addition to my cover photo.

Antwort des Softwareanbieters

von Meet Rex an 19.6.2019

Thanks for the great review, Jimmy!

My suggestion for the image would be to combine your photo and logo into one image.

  • Quelle des Nutzers 
  • Bewertet am 18.6.2019