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Unduit
Was ist Unduit?
Eine schlüsselfertige Cloud-basierte Software- und Servicelösung, die die Lebensdauer deiner mobilen Geräte verlängert, damit deine Arbeitskräfte produktiv bleiben, die Sicherheit und Compliance gewährleistet und die Gesamtbetriebskosten gesenkt werden (60.000–100.000 $/Jahr/1.000 Geräte). Lokale, regionale, nationale Lösung für Organisationen mit über 1.000 eigenen Smartphones und Tablets.
Wer verwendet Unduit?
Mittlere bis große Unternehmen in allen Branchen. Maßgeschneiderte Lösungen für Unternehmen im Gesundheits- und Bildungswesen, der Logistik-, Versorgungs-, Einzelhandels- und Außendienstbranche.
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Bewertungen über Unduit
Excellent Total Customer Experience
Vorteile:
- Full Life Cycle View - Point of Contact at all steps - Economical - Intuitive - Excellent back-end support
Nachteile:
Nothing yet
Drives value day one, on-boarded users in less than 2 wks, needs more apps on the platform
Kommentare: Overall experience has been great. We are already starting to see business outcomes based on which we opted for the software i.e. Tighter device security compliance ( big for us), improved employee productivity and significant savings from buy-back and repair program
Vorteile:
No upfront costs for software platform and pay as you go The apps based platform makes it very easy to use; we only did three one hour training sessions across various timezones for national roll out The software allows setup for offices spread nationally with support for virtual employees all over US Enhanced device security leading to audit compliance HOt swap overnight replacements of devices for our management was a must Lastly, massive savings from repairs and disposition of devices
Nachteile:
So far haven't run into any technical or service related issues. However I can see how there is a need to add more apps to the ecosystem to drive end to end management of devices Not having an ability to integrate into our ticketing system yet Single Sign On will be very helpful in driving enhanced user experience
If you can't get to an Apple Store....
Kommentare: We use it for our sales field who use iOS devices exclusively. Repairs and battery replacements are quick and easy.
Vorteile:
It has a great GUI and is extremely easy to use
Nachteile:
There isn't anything I don't like about this software.
Absolute game changer!
Kommentare: Unduit allows us to expedite device repairs from 13 different branches around the country. They make the logistics of gettings devices to and from repair centers easy and cost-effective. We tried using local shops for a while, but it was a nightmare.
Vorteile:
Makes it extremely easy to track devices being repaired and also keep track of the cost center that needs to be charged for the repair.
Nachteile:
Honestly, there is nothing I would change, I just wish end-users would stop breaking devices.
Using Unduit as a Repair Service
Vorteile:
The new dashboard is very easy to navigate. They make it very straight forward and simple.
Nachteile:
Sometimes the orders get confused or delayed, but that does not happen very often at all.
