Wer nutzt diese Software?
We serve private practices and groups and who are focused on providing a great patient experience while retaining their most loyal patients.
Durchschnittliche Bewertung39 Bewertungen
- Gesamt 4.9 / 5
- Benutzerfreundlichkeit 4.8 / 5
- Kundenservice 4.9 / 5
- Funktionen 4.8 / 5
- Preis-Leistungs-Verhältnis 4.9 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
Allows private practices to retain their most loyal patients by tracking their experience and generating positive reviews.
- Social Media-Kennzahlen
- Social Media-Überwachung
- Überprüfung bewerten
- Mobiler Zugriff
- Persönliche Gesundheitsakte
- Berichterstattung / Analyse
- Geplanter Nachrichtenversand
- Mobile Coupons
- Mobile Keywords
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
- E-Mail Erinnerungen
- Wiederkehrende Termine
- Bildgebung und Röntgenstrahlung
- Medizinische Abrechnung
- Verwaltung von Patientenakten
Die hilfreichsten Reviews für Doctible
Bewertet am 12.8.2019
Great company, great product...
Kommentare: Leon and his crew are amazing~ I never have problems, but on 1 or 2 occasions I forgot my PW or need them to reconnect the data base b/c I was beta testing for ChiroTouch they are quick to reply and jump on my computer and solve it...
Vorteile: Integrates with my E.H.R. software database (ChiroTouch) and will send a email to my patients asking for a honest review. If I get 4 or more stars it will give them the option to post to Google, Yelp, etc... It they give 3 stars or less it immediately shoots me a email so I can call the patient and address their concerns, before it is sent to the Google or Yelp!
Nachteile: After posting the 4 or 5 star review to Google or Yelp... It needs to have ALSO have the option to post the review to Instagram/Facebook with "one click of the button..."
Bewertet am 15.8.2019
Close to perfect
Kommentare: Our experience with Doctible has been amazing. The service has allowed us to improve our customer service on multiple fronts, by keeping us in touch with people who come in contact with our office and brand. It has also allowed us to repair relationships and reach out to less-than-thrilled clients, many times before they review us negatively on public sites. The only hiccup came when we switch to a cloud-based PMS and had to start sending the notices out manually for our four locations.
Vorteile: We love the usable feedback,the ease of use for our staff and reviewers, and the analytics.
Nachteile: We wish you had a sync with our practice management software (Eyefinity, cloud-based), so notices could go out automatically instead of us having to send them manually.
Bewertet am 13.9.2019
Doctible is the BEST!
Kommentare: Service is top-notch, pricing is amazing, and it offers so many options. You can customize the message and so much more. They have been so kind and helpful through all aspects of integration and after.
Vorteile: We received a very welcomed phone call that informed the practice of Doctible.
Nachteile: I can't say anything negative. We love everything!
Bewertet am 9.8.2019
Kommentare: Doctible has provided an excellent return on investment. The positive Google reviews are money. We are now getting new patients who when I asked who referred them they are saying "great online reviews." Another plus is if a patient wants to leave a negative review, it goes directly to me the owner instead of being posted online so I get a chance tor respond. Overall we went from about a 3.5 star average rating on Google to about a 4.9 now!
Vorteile: I like that it makes it so easy to get surveys to patients in order to get reviews. You can always ask someone to give you a good review online, but that is hit or miss. With Doctible they automatically get a prompt for a review with the option to post on Google, Yelp or Facebook, so that makes it really easy to do.
Nachteile: I have so many reviews linked to my website, that I would be Ok to stop that part of the program if it saved me a few bucks.
Bewertet am 18.9.2019
User-friendly and simple!
Vorteile: Simplicity. Multiple users may be added.
Nachteile: The frequency in which the software checks for updates in schedule, which is too short at 1 hour.