Was ist Doctible?
Ermöglicht es Privatpraxen, Patienten zu binden, indem sie ihre Erfahrung verfolgen und positive Bewertungen generieren.
Wer verwendet Doctible?
Das Unternehmen betreut Privatpraxen und Praxisgruppen und konzentriert sich darauf, eine großartige Patientenerfahrung zu bieten und Patienten zu binden.
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Bewertungen über Doctible
In Betracht gezogene Alternativen:
Great way to keep up with client reviews
Kommentare: We send out review requests for new patients and other services to continue to build our business relationships and solve any potential problems.
Like to be able to intervene on poor reviews and correct issues before they get posted. It is also great to follow up with people and have our review management all in one place.
Seems expensive for that we are doing. We also wish it was interpreted directly with our software for easier use.
Cover all the basis that other software runs short
I was glad that we were able to incorporate the Doctible patient review system with our current software and messaging system. Although both had a basic review outreach, the Doctible system was more user friendly for our patients and Doctible did a much nicer job in getting the reviews onto Google. They also helped make the reviews available on our website (Google and non Google reviewers) so all future patients could see them. The also scan the reviews and any that seem like a question needs to be addressed they send it directly to me so it can be taken care of ASAP.
I can't think of anything that would be a deterrent to using the doctible Review system.
Do Not Sign their contract!!
Kommentare: Their two page contract allows them to NOT BE liable for any errors of their part, but yet they will not allow you to exit the contract early. If you sign a one year contract, it automatically renews, and then you can't get out of it without sending in writing, 30 days before contract expires, your cancellation. Now we are stuck with Doctible until July 2024! Not fair when they didn't hold up to their agreement to provide a service to our office. READ THE CONTRACT CAREFULLY BEFORE YOU SIGN WITH THEM, but I don't think anyone should do business with cheaters, liars, and contracts that you can't get out of.
Price was more reasonable than Revenuewell and Lighthouse 360
They hold no responsibility for their errors in syncing with our Eaglesoft system. Patients are confirming appointments and then it doesn't indicate on our schedule. They claim to have corrected this issue several times, but it keeps happening. Patients get aggravated that we call them to remind them of their appointments when they have already confirmed through Doctible, but Doctible didn't change on our schedules.
In Betracht gezogene Alternativen:
Kommentare: It's great, our patients love the appt reminders and being able to communicate with the office via text message.
How easy the program is to use, the reminders our patients get are wonderful and customizable
I don't have any dislikes for the program
Kommentare: In my personal experience Doctible is the best review platform out there. We left Doctible twice, not because we weren't happy, but because our management software offered us the ability to send patient reviews included in the cost of what we were paying. We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible. Our practice is in a highly competitive market and it is important to maintain a visible online presence. With our previous company we received very few reviews during our time with them and upon switching back to Doctible we immediately began averaging between 4-7 Google reviews a week. We have learned our lesson not once, but twice and will not be leaving again!
Doctible is user friendly - not only for our business in sending reviews, but for our patients to receive them and go straight to the review platform to review us or leave feedback that comes directly back to us.
There is nothing that I would change in their review platform.