Doctible

Doctible

von Doctible

Wer verwendet Doctible?

We serve private practices and groups and who are focused on providing a great patient experience while retaining their most loyal patients.

Was ist Doctible?

Doctible's platform helps practices to generate positive reviews online while also providing tools for the staff to easily text patients and automate the process of reminding patients of their upcoming appointments. Fully integrated with the practice management software to ensure that the experience is seamless to the patient and the practice.

Doctible – Details

Doctible

https://www.doctible.com

Doctible – Preisübersicht

Doctible bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Doctible findest du unten.

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Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Doctible Funktionen

Online Reputation Management Tools
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Review-Generierung
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Anruferinnerung
E-Mail Erinnerungen
Kalenderverwaltung
Online-Buchung
SMS-Erinnerungen
Terminbestätigungsverfolgung
Terminplanung
Umschuldung
Wiederkehrende Termine
Zahlungs-Erinnerungen
Behandlungsplanung
Bildgebung und Röntgenstrahlung
Diagramm-Erstellung
Kundenmanagement
Medizinische Abrechnung
Reklamationsabwicklung
Termin-Erinnerungen
Terminverwaltung
Verwaltung von Patientenakten

Doctible – Nutzerbewertungen

Zeigt 5 von 57 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.9/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
4.8/5

Great way to keep up with client reviews

Bewertet am 18.12.2019
Kristin B.
Doctor of chiropractic
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We send out review requests for new patients and other services to continue to build our business relationships and solve any potential problems.

Vorteile: Like to be able to intervene on poor reviews and correct issues before they get posted. It is also great to follow up with people and have our review management all in one place.

Nachteile: Seems expensive for that we are doing. We also wish it was interpreted directly with our software for easier use.

Great Customer Care

Bewertet am 2.1.2020
Lisa L.
Office Manager
Kosmetik, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Patient reviews are extremely important to the public and they are our report card of how we are doing internally. These are important to me because we pride ourselves on great customer service and patient experience. People on social media tend to be brutally honest.

Vorteile: I like that their software is customer friendly. Patients are more likely to give a review. It as easy at as a click of a button. I like that if there is a less then steller review you have the opportunity to deal with it before hand. If I receieve 3 stars I contact the patient to see what we could have done better. The one thing is if we get a 3 star which is rare I think automatically something didn't go well. When contacting the patient it usually is patient perspective and a 3 is generally great to them.

Nachteile: I have not had any issues with their software going on 3 years.

Optometry

Bewertet am 29.1.2020
Grace C.
Operations Manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Doctible has been a fantastic company to work with and I will keep them in mind for future reference should things go south with the new system we are working with

Vorteile: This software boosted our online reviews to the top of all review lists. We loved how this was able to transform our online presence.

Nachteile: I probably would have kept this if it was able to more then just surveys

Doctible Review

Bewertet am 5.2.2020
David C.
Doctor
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: very good

Vorteile: The concept of what the product was going to do

Nachteile: substantial Increase in price after joining

A Must Have for Patient Retention!

Bewertet am 20.12.2019
Terry V.
Chief Operating Officer
Psychische Gesundheitsfürsorge, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have had an amazing experience with Doctible so far. Everyone we have worked with has been very responsive and so helpful. We recently worked on a project with Doctible to customize our Chatbot and we are very satisfied with the final product. We would highly recommend using the Doctible software!

Vorteile: Doctible has enabled us to connect with our patient in many new ways. We are able to send patient reminders, which has drastically decreased our No Shows leading to better patient care and happier patients. Patients are able to rate their experience after their appointment . This enables us to know what we are doing well, but more importantly where we can improve. By knowing what we can do better, it allows us to delivery a higher level of care and service in real time. We have also recently implemented an AI Chatbot to our website powered by Doctible. This allows us to have another means of communication with our patients to help free up the front staff to help our patients who are in person. Doctible has assisted us in delivering a higher level of service while also helping us to increase revenue.

Nachteile: We wish there were more options as to when you can send out patient reminders but we have been told by Doctible that this is currently in the works.