Wer verwendet Centercode?
Centercode ist für Unternehmen gedacht, die die Meinung des Kunden in jede Phase der Produktentwicklung einbringen möchten.
Was ist Centercode?
Centercode ist die führende Lösung zur Kundenvalidierung, mit der Kundenerkenntnisse gesammelt und priorisiert werden, damit Teams marktbeherrschende Produkte liefern können. Unternehmen und wachstumsstarke Technologiefirmen nutzen die zentralisierten Community-, Projekt-, Feedback- und Berichterstattungsfunktionen der Plattform, um ihre Testbemühungen von Kunden zu skalieren und fundierte Produktentscheidungen zu treffen.
Centercode – Details
Centercode – Preisübersicht
Centercode bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Centercode findest du unten.
Centercode – Nutzerbewertungen
Zeigt 5 von 32 Nutzerbewertungen
Bewertet am 3.9.2019
T ryan A.
Kommentare: Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing.
Vorteile: Centercode is an excellent tool that helps Bluebeam organize test participants and run multiple simultaneous customer validation projects. Being able to use data science to turn the "voice of the customer" into actionable business intelligence has made our products better and helped foster a sense of cooperation and trust between Bluebeam and our Customers.
Nachteile: The administrative interface takes a while to get used to. I was a DBA for several years so the "data model" and filtering make sense to me, but for some of our design and product users the ability to review feedback has been a struggle.
Bewertet am 3.9.2019
Centercode increased my value to the organization
Centercode has increased the value my department brings to the organization:
-Resolving user experience issues
-Resolving technical issues with planned maintenance updates, reducing customer impact
-Help manage large enterprise testing programs with up to 5K employee testers
-Experiment with new products and services to identify marketing and improvement opportunities
-Employees reported over 1K unique issues over the past 6 Months
-Easy to establish bi-directional communications with testers
-Easy to automate communications and messaging to keep testers engaged and informed
Vorteile: Centercode makes it very easy to establish two-way communication, post notices and follow-ups, with participants. Speed is essential to triage critical impacting issues. Centercode makes it easy to manage the feedback loop and track individual communications in a central repository. The use of automated messaging increases participant engagement. Automate messaging helps to reduce PM communication workload to notify participants/internal members of critical fix/updates on reported issues and to communicate important information.
Nachteile: I dislike lease the user data import form. The more complex our projects become, the greater the need to append different types of data to participant project profile for faster triage. The import process is cumbersome, and does not work well with large amounts of data. It does not provide sufficient error messaging to alert user of specific issues with imported data.
Bewertet am 3.1.2020
centercode in my work environment
Vorteile: Small learning curve and easy to modify to my specific needs.
Nachteile: in my position Centercode does everything I need it to do so I have no issues to report'
Bewertet am 17.12.2019
Kommentare: CenterCode support is amazing, keep up the great support.
Vorteile: It's a sandbox design. You could play around all day and design projects completely different from a previous project you just ran. There are an insane amount of features and add-ons that you could include in projects, sometimes a bit overwhelming but if you learn it well enough it could provide very useful to overall business strategy.
Nachteile: It's a sandbox design...While its great to have so many options, would like to see something a bit more "structured" with more ability for consistency. I know the company is working hard on a new build that will help with this so looking forward to working with that and seeing the results.
Bewertet am 19.12.2019
Centercode user exprience needs improvement. Its very hard to find features/settings in a project
Kommentare: Centercode is a very powerful project management tool but is too customizable at some points that it's hard to get the basic stuff done because you have to navigate through many screens to accomplish your goal.
Vorteile: It is very customizable. You can create very custom feedback forms, informational education for users and change the behavior of each project managed in centercode if needed.
User experience needs to be improved. Its very hard to find how to change a setting for a project. I'm unable to find which screen/page contains the settings/customization that I'm looking for. Its easy to get lost while navigating through the various options of a project.
It's also hard to invite someone to a specific project if you have multiple projects in centercode. The invite screen has some options that are not clear and sometimes I wasn't able to invite a coworker to the project. Developer documentation and experience need to be improved as well. As a developer trying to implement an external feedback form on a mobile app that would submit to a centercode project is quite complicated. For example I wasn't able to turn off email validation (I want users to be able to submit feedback even if they aren't invited to the specific project).