Was ist AuditShipment?

AuditShipment bietet einen eingebauten, selbst entwickelten technischen Automatisierungsprozess, der jede Rechnung gründlich auf mehr als 50 Fehler prüft.

Der Service bietet einen ganzheitlichen Audit-Prozess und berücksichtigt alle Aspekte der Fehlererkennung, einschließlich inkorrekter Rabatte, doppelter Einträge, Nichtübereinstimmung von Zuschlägen usw., Tarifanalyse, SLA-Compliance, nicht nur Verzögerungen.

Schließe dich intelligenten Transportunternehmen an, die AuditShipment nutzen.

Wer verwendet AuditShipment?

Einzelhändler, E-Commerce-Unternehmer, Großhändler, Spediteure, Logistikverwaltungsmanager, Frachtaggregatoren

Wo kann AuditShipment bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • AuditShipment
  • Ansässig in Newark, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda und 86 weitere

Sprachen

Englisch

Über den Anbieter

  • AuditShipment
  • Ansässig in Newark, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda und 86 weitere

Sprachen

Englisch

AuditShipment – Videos und Bilder

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AuditShipment Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Anspruchsanmeldung
  • Daten-Import / -Export
  • Erkennung von Rückerstattungsgelegenheiten
  • Kostendeckung
  • Leferantenrechnungsprüfung
  • Lieferprotokoll
  • Nachverfolgung von Versandkosten
  • Paketanalysen
  • Sendungsverfolgung
  • Statusverfolgung
  • Webseitenintegration

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Bewertungen über AuditShipment

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,0
Kundenservice
4,3
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
8%
1
17%
Candice
Candice
Operations Manager in Kanada
Sportartikel, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Great Concept!

5,0 vor 3 Jahren

Kommentare: We ship a lot everyday so to have a service that does the hard work for us is amazing. Dealing with shipping company’s customer service can be tiring and a waste of time. AuditShipment is a huge timesaver!

Vorteile:

I loved the ease of using the software. The dashboard was very appealing in its layout and easy to understand.

Nachteile:

Not really anything negative to say! Very happy overall.

Antwort von AuditShipment

vor 3 Jahren

Thanks a million Candice!

Andrea
Owner in Kanada
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Seems too good to be true but it's not!

5,0 vor 3 Jahren

Kommentare: Overall the service really does seem too good to be true. This is one of those rare times in life where You actually get what is promised. I would highly recommend giving it a try!

Vorteile:

Once the program has been set up and is integrated with your shipping partner accounts, you can just site back and watch the refunds roll in. It's a 'set it and forget it' kind of system that can save you a lot of money with no effort. Customs service is excellent, someone usually gets back to inquiries immediately or within a few hours.

Nachteile:

The trickiest part of the set up process for us was verifying that we were actually getting the money back that AuditShipment said we were. Since AuditShipment puts their email address in to receive refund confirmation emails from the courier, the only way to verify is to cross reference individual refunds on our credit card statement or Canada Post invoices. This is as much a problem with the way Canada Post does billing as it is with the AuditShipment system, however. My suggestion for AuditShipment would be to offer users the option to opt into being CC'd on refund confirmations from couriers. That being said, once we had figured the system out, we didn't see any discrepancies in what we were being charged for vs. what we were actually getting.

Antwort von AuditShipment

vor 3 Jahren

Thanks for your valuable suggestion Andrea. We will be working on the feedback that you shared with us and see through to completion ASAP.

Connor
Owner in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not working - Support non-existant

1,0 vor 5 Monaten

Kommentare: So far the experience has been bad. The software seems to have issues with their integrations with shipping providers, and the business does not seem to be actively worked on.

Vorteile:

I liked the fact that the pricing shown on the site was transparent and there was an option to pay only 30% of successful refunds. After viewing the true pricing inside my user account, within the app, I quickly realized pricing for AuditShipments users does not match what is displayed on the front end of the site before signing up.

Nachteile:

Several weeks have passed and despite setting up an integration with both Stamps.com and ShipStation, no data has been synced at all about my shipments. No one is monitoring their live chat, and no follow-up is made via email from live chat requests that were made and went unanswered. After sending a support request via email I did receive a response but it was not helpful. Additional support was still needed and there has not been any response via email now for several weeks.

Sonu
Owner in Kanada
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Expensive commission on refunds.

5,0 vor 3 Jahren

Vorteile:

Hand free. Fully automated software. You don't have to do anything.

Nachteile:

On the website it clearly states that you save 5% on an annual contract. I had to fight tooth and nail for them to honour their own offer. In the end the said they will reimburse me the 5% after one year. One year has not past so we will see if they keep their commitment.

Antwort von AuditShipment

vor 3 Jahren

Thanks for your honest feedback. The annualised contracts ( 5% discount) are based on customer's shipping volume. There has to be a significant shipping volume for your business to be eligible for the discounted rate. Even so, since we value your relationship with businesses such as your we promised to award the 5% discount. We assure you that we will stand by our commitment. We would also take your valuable suggestion and improve customer experience in the future.

Vincent
President in Kanada
Bekleidung & Mode, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software

5,0 vor 3 Jahren

Vorteile:

Automatically tracks late shipments from Canada Post so we can get shipping refunds.

Nachteile:

Commission is high, but from my understanding it is hight for all softwares doing this job.

Antwort von AuditShipment

vor 3 Jahren

Thanks for your honest feedback. As mentioned in your review, we are the only service provider who is able to provide exhaustive audit service at the most competitive price in Canada.