SolarWinds Passportal

SolarWinds Passportal

von SolarWinds MSP

Wer verwendet SolarWinds Passportal?

Ideal für MSP- und/oder interne IT-Serviceteams, die benutzerfreundliche, einfache, cloudbasierte Passwortsicherheit und IT-Dokumentation in gemeinsam verwalteten IT-Umgebungen benötigen.

Was ist SolarWinds Passportal?

Eine verschlüsselte und effiziente Lösung für die Verwaltung von Kennwörtern und Anmeldeinformationen, die für MSPs entwickelt wurde. Sie bietet Funktionen zur Eingabe von Anmeldeinformationen, Berichterstellung, Prüfung, Automatisierung von Kennwortänderungen und privilegierte Client-Dokumentationsfunktionen. Die Anwendung wurde entwickelt, um den Alltag der Techniker zu optimieren, indem wichtige Unterlagen zur Verfügung gestellt werden, um die Servicebereitstellung zu standardisieren und die Problemlösung zu beschleunigen.

SolarWinds Passportal – Details

SolarWinds MSP

https://www.solarwindsmsp.com

Gegründet 2014

SolarWinds Passportal – Preisübersicht

SolarWinds Passportal ist verfügbar ab 18,00 $/Monat. SolarWinds Passportal bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für SolarWinds Passportal findest du unten.

Startpreis

18,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

SolarWinds Passportal Funktionen

Identity Management Systeme
Benutzer-Bereitstellung
Compliance Management
Einmalige Anmeldung
Multi-Faktor-Authentifizierung
Passwort-Management
Privileged Account Management
Self-Service-Zugriffsanfrage
Zugriffszertifizierung
Anti-Spam
Anti-Virus
Audit Trail
Compliance Management
Dateizugriffskontrolle
Datenbanksicherheits-Revision
Echtzeitüberwachung
Finanzdatenschutz
Schwachstellen-Schutz
Sicherheitsereignisprotokoll
Virus-Definition-Update
Wartungsplanung
Authentifizierung mehrerer Faktoren
Benutzer-Management
Berechtigungsnachweis-Management
Einmalige Anmeldung
Kennwort zurücksetzen
Kennwortsynchronisierung
Passwort-Generator

SolarWinds Passportal – Nutzerbewertungen

Zeigt 5 von 83 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.4/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.4/5
Jason P.
President
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2019

"Zero Complaints"

Kommentare: Documentation of customer systems is a nightmare. A) You've got to have a centralized place where your staff can access it, B) That data needs to be secure, C) There are not many affordable AND secure options for small businesses like ours. PassportalMSP has solved all of these issues in one go. We are now migrating all of our documentation into Passportal with ease and it's actually USEFUL to keep up and running as we go about our day supporting clients.
My sales rep has been amazing! Highly communicative, quick to respond, ensures I've understood how the system works for when I want to start reselling password security to clients.
Onboarding was a breeze. By the time I had scheduled my onboarding session, however, I had already begun utilizing the system and my customizations were as they would have recommended. A very intuitive system to use!
Pricing is spot on as well. Add to the fact I can resell to clients as part of a service bundle or otherwise, and eventually the service pays for itself. You can't go wrong with that.
I highly recommend giving it a trial, if you're struggling with centralized documentation and password management!

Vorteile: Highly intuitive interface, easy browser integration, plenty of options to customize data entered into the system, data is connected quickly to other relevant data to navigate client documentation quickly, password management has been spot on with little to no issues. Recently learned I can integrate it with customer AD networks and manage account resets from within my own system!

Nachteile: As of yet, clients cannot access their documentation we record. This is supposed to be coming in the future, however. Also waiting for documentation access in the mobile app, but I can forgive as I know progress doesn't happen overnight.

  • Quelle des Nutzers 
  • Bewertet am 25.7.2019
Andrew F.
Owner
Computer-Vernetzung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 7.10.2019

"Pretty good so far."

Kommentare: Being able to collect user passwords from my team automatically without us having to remember to document everything has been pretty helpful.

Vorteile: It was quick and easy to setup and deploy on my systems and customer systems. Being able to see who accessed a password and when is also pretty huge for audits.

Nachteile: There are some things that can't be changed after you set them, some of the setup is not super intuitive or flexible. Things like assuming the customer has a person who can administer the service onsite and forcing you to have at least 1 site administrator per customer when in reality, there are probably a number of companies that don't have a person in house suitable to be the site administrator. Integration with N-Central doesn't seem there quite yet, but we're hopeful they'll get it working properly soon enough. You can access and copy the passwords from the Take Control, but it won't actually paste the passwords into the system it seems.

  • Quelle des Nutzers 
  • Bewertet am 7.10.2019
Kevin K.
IT Project Manager
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 27.1.2020

"Passportal gets a pass"

Kommentare: We have solved our password management needs and documentation for clients in one spot and hope to solve more once we optimize the use of the system more.

Vorteile: I like how many features are combined in one solution from password management to documentation to offering portals to employees and clients easily.

Nachteile: The organization method of the system is not very logical. I do not like how you have to create a vendor and then a contact and that the vendor list is pretty much global and not specific to company. Also the agent on the servers do not seem to work correctly and we still do not see them functioning as they should. After contacting support we have decided to table fixing this since no one is in need of it at this time. I also do not like the addon in the browser it autofills 2FA and creates login issues instead of seamless logins.

  • Quelle des Nutzers 
  • Bewertet am 27.1.2020
Tom S.
Technical Architect
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2020

"Enterprise password management"

Kommentare: Very please with the solution, it makes it easier and more secure to login to multiple customer environments.

Vorteile: I was involved in choosing this solution for our organisation and chose passportal because it is the only true enterprise password management solution on the market. I like that you can organize your credentials by company, that there is a plugin for connectwise control, and that you have the option to share the credentials with the customer themselves.

Nachteile: There is no way to permanently delete something as a user, you have to get in touch with support to do this. This is essential for GDPR

  • Quelle des Nutzers 
  • Bewertet am 19.2.2020
Michael F.
Operations Analyst
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 20.8.2019

"From implementation to party of our daily rotation"

Kommentare: The subfolder/search issue gave a bad first impression for myself and my staff of the product. The inability to automate the backup with 2FA is a major issue.

Vorteile: Once we removed the subfolders and placed all of the passwords at the root of the clients it works just as we need it to on the web and mobile apps for quick access to users and passwords.

Nachteile: There is an ability to create subfolders for each client but when you have a number of subfolders for all clients it breaks the search function eliminating the possibility of using the subfolders.
There have been 2-3 major outages in the 8 months we have been using this application. This increases the need for constant backups which can only be done via an application run manually.
Support was not aware of the ability to run the backup application from command line which has instructions in text file in the same folder as the application itself.
Unfortunately you can't run a backup via command line and automate it (batch file, scheduled task, etc.) with 2-factor authentication enabled (which we HAVE to have enabled) so you would have to run the backups manually. If there is ever an update to a password between backups and there is an outage then the staff does not have access to the updated password until the service is restored.

  • Quelle des Nutzers 
  • Bewertet am 20.8.2019