Black Pearl Mail

Black Pearl Mail

von Black Pearl Mail

Was ist Black Pearl Mail?

Black Pearl Mail integrates with your business email (O365, G Suite, POP/IMAP) so you'll have consistent delivery and full branding on every email you send, regardless of device or client.

With our signature builder, you can upload embedded images to your email and link them to any page you'd like. You'll also get access to analytics including a 'track and trace' tab, which will tell you who clicked on those emails and when.

Black Pearl Mail – Details

Black Pearl Mail

http://blackpearlmail.com

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Black Pearl Mail Funktionen

E-mail Signatur Software

Der Softwareanbieter hat diese Information nicht vervollständigt.

Black Pearl Mail – Nutzerbewertungen

Zeigt 2 von 2 Nutzerbewertungen

Gesamt
2.5/5
Benutzerfreundlichkeit
3.5/5
Kundenservice
2.5/5
Funktionen
3.5/5
Preis-Leistungs-Verhältnis
3/5
Steven S.
Systems Admin
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 16.7.2019

"Looks great, was just ok"

Kommentare: We were looking to improve the visual appeal of our email signatures. While this appeared to be a great product for our needs, we quickly learned that they did not provide us the DKIM info required by our DNS for successful email delivery.

Vorteile: Flexible design options, multiple signatures, server-based approach is great for consistency when sending from multiple platforms/devices.

Nachteile: Lack of technical knowledge of sales team. Slow responses from support, although they were often quite helpful.

  • Quelle des Nutzers 
  • Bewertet am 16.7.2019
Verifizierter Rezensent
Director of Digital Marketing
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2019

"Was pretty solid then something fell apart "

Kommentare: - We enjoyed it while it lasted, but it left too many questions in our mind on how it was impacting deliverability and had too many downtime/critical errors. When we would "switch off" BlackPearl our open rates would dramatically jump, which lead to our decision to start seeking another vendor.

Vorteile: - Great inexpensive platform to automatically standardize signatures across the organization
- Allowed us to track mail and opens outside of our Hubspot instance
- Great tools to push email banners for campaigns in signatures

Nachteile: - They stopped responding to any customer tickets after their last two serious issues i.e. email could not be delivered
- Seems like they have some issues with DNS or CNAME or who knows - but we can't not have our email delivered
- Concerned that technical issues with the platform were sending our emails into spam or labeling them as spam
- Based in New Zealand, so time zone is impossible if you are based in the US

  • Quelle des Nutzers 
  • Bewertet am 1.8.2019