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Was ist Arena?
Arena ist eine leistungsstarke Plattform, mit der du und dein Publikum in der Cloud miteinander kommunizieren können. Die Produkte Live Chat und Live Blog werden von Tausenden von Unternehmen in über hundert Ländern verwendet.
Du kannst mit deiner Zielgruppe über Live Chat kommunizieren, indem du sie abstimmen lässt, ihnen Fragen stellst, persönliche Nachrichten sendest und vieles mehr. Mit Live Chat kann dein Publikum auch miteinander kommunizieren und Ideen austauschen. Mit Live Blog kannst du deiner Zielgruppe Echtzeit-Updates bereitstellen.
Wer verwendet Arena?
Verlage, Zeitungen und Inhalts-Portale Rundfunk und Videostreaming E-Commerce und Marktplätze Finanzinstitute Bildungseinrichtungen Sportorganisationen Virtuelle Veranstaltungen Gaming
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Bewertungen über Arena
Arena Best in Market for Live Chat
Vorteile:
How easy it is to use and that it solves my live chat problem with an easy to create embed.
Nachteile:
There are a lot of changes to the features on my pricing package and many times Arena changes these without notification. That can be frustrating when we're live-streaming events only to find out we have to make adjustments.
Antwort von Arena
vor 3 Jahren
Hello! That's amazing. We are so happy to provide the solution for your live-streaming events. Thank you for the feedback regarding the changes.
Arena Chat for Online Events
Kommentare: We have seen increased engagement through Arena Chat, which is largely thanks to the help of their support team that always jumps in quickly to help meet our needs.
Vorteile:
Arena allows us to inexpensively engage with our audience in a personal way. It offers more functionality than most platforms (like link sharing, emojis, and gifs) but at a more affordable price point than typical.
Nachteile:
The biggest drawback is that the analytics are essentially set up on a per-event basis. That is great for short, large events. However, with 5-6 small events each week, the analytics aren't structured to be able to easily see the engagement for each one.
Antwort von Arena
vor 4 Jahren
Hello Brooks H! Really important to keep your audience engaged, isn't it? We are happy to be contributing to it. Thank you for the feedback about the Analytics, our team will take that into account. For now, we advise you to create one chat room per event, so you can have a better view of the engagement for each one. Stay tuned, we are always making improvements in our products.
In Betracht gezogene Alternativen:
Good product for some but not for everyone
Vorteile:
Arena was a great software for our church initially. It worked well to keep our database and finances in order.
Nachteile:
Arena was a great software for our church initially but got to laborious and out of date. We still use the financial side of it but have switched away from the database part. They kept adding things to it and it was out of date.
In Betracht gezogene Alternativen:
Arena
Kommentare: Overall it delivered what was needed for us - chat, Q&A, polling and we have a great time engaging with our live stream participants.
Vorteile:
The ease of use of the Chat, Q&A and poll. The nice layout. Being able to customise the colours and logo. Being able to give emoticons to each chat message. Being able to upvote questions. Being able to use GIFs.
Nachteile:
The Q&A and polling icons are too small to be noticed (for older people). The admin page set-up is messy and complicated about what's where. Even after the event was over we still had trouble remembering how to access the specific settings page we needed to go to.
Antwort von Arena
vor 3 Jahren
Hi Kit! Amazing to know that you have a great time engaging with your live stream audience. That's priceless. Thank you for the feedback. We'll look into that.
Excellent chat service for your site
Kommentare: Offering real time chat boxes for sessions, events, and virtual booths in our online trade shows
Vorteile:
Arena has a sleep look and feel for chat, seemlessly integrating with a webpage or serving as a pop up widget. The chat itself is robust with gifs, reporting, deleting, emojis, replies, liking messages and more
Nachteile:
The direct message functionality is not useful, as we use chats on different sites, but users can see moderators from completely different environments
Antwort von Arena
vor 4 Jahren
Thank you, Brent P! We love to hear your thoughts about Arena's products. Count on us to continue boosting your online trade shows :)
