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Was ist Zingit?
Zingit ist eine Plattform zur Patientenbindung, die Büros dabei unterstützt, den Umsatz zu steigern und eine enorme Effizienz für das Front-Office zu erreichen. Für den Hersteller der Software liegt die Mobilität an erster Stelle. Die Attraktivität des Tools findet sich auch in der Automatisierung und Flexibilität wieder. Die Lösung bietet automatisierte Terminerinnerungen, Planung/Neuplanung, Bewertungsanfragen, Rückrufe und vieles mehr. Auch Nachrichten, Häufigkeit und Inhalte werden individuell angepasst, um die Bedürfnisse der Kund*innen widerzuspiegeln.
Erweiterte Inhaltsbereitstellung (z. B. Videos) ist der Wettbewerbsvorteil der Software.
Wer verwendet Zingit?
Chiropraktiker*innen, integrierte Gesundheits- und Physiotherapiepraxisräume.
Du bist nicht sicher, ob Zingit das Richtige ist?
Mit einer beliebten Alternative vergleichen

Zingit
Bewertungen über Zingit
Great Product
Kommentare: Great customer service and implementation. Works great with ChiroTouch.
Vorteile:
Great product. Has helped us a lot with reviews and patient reminders.
Nachteile:
A bit pricy. Wish it was slightly cheaper for what you get.
In Betracht gezogene Alternativen:
Zing it
Kommentare: It helped build our business with the ease that clients could write a review.
Vorteile:
Live texting capabilities. Immediate asking for review of clinic with ease.
Nachteile:
Many features difficult to learn in a busy clinic.
Great for messaging
Vorteile:
Being able to message patients and send automated messages when not available
Nachteile:
That the app sent multiple appointment reminders to the point that patients complained.
So happy we finally found a service that worked with all we needed!
Vorteile:
Was easy for staff to learn. Very helpful tech support. Improved patient stats in missed appoinments.
Nachteile:
The price is a little up there but now adays what isn't.
Doctor of a busy office
Kommentare: Great
Vorteile:
The appointment reminder and getting Google reviews
Nachteile:
We cannot customize our message per group texts
In Betracht gezogene Alternativen:
Awesome company and awesome service.
Vorteile:
The ease of being able to text patients for conversation, as well as the time it saves my front desk for recalls and reminders is amazing!!
Nachteile:
No failed log in the new portal an sometimes texts get buried in the conversation log.
Best application ever
Vorteile:
Zing it makes patient communication so easy
Nachteile:
The Character limits are not ideal, but workable
Essential for our practice
Kommentare: Overall it’s been good
Vorteile:
Easy way to communicate with patients on a daily basis
Nachteile:
Losses connection to my EHR a few times already and sometimes doesn’t get days right
Antwort von Zingit Solutions
vor 2 Jahren
Hi Steven, thanks for leaving us a great review! We're glad to hear that our platform is making your patient communication easy. We're sorry to hear that there's been a few hiccups - we're constantly working on improving our platform and will work to address these issues.
Wonderful product!
Kommentare: ZingIt has helped with patients making their appointments on time, and has been a game changer for aAvance.
Vorteile:
The ease of use, along with customer service.
Nachteile:
The only issue we have had thus far is being able to put a patient on the schedule twice for 2 different treatments and streamline to only one reminder.
Antwort von Zingit Solutions
vor 2 Jahren
Thank you for the fantastic review! We're pleased to see you've found our platform to be easy to use, and that our customer service team has been helpful so far. We appreciate the feedback regarding streamlining reminders together - we'll make sure this feedback makes it's way to our product team.
Zingit helps our business move forward
Kommentare: This platform is user friendly and offers many options in regards to setting up future texts, creating and implementing templates and the ease of responding to text messages.
Vorteile:
I appreciate that Zingit offers immediate help when I need it.
Nachteile:
There are a few times this program gets a patients birthdate wrong. Not sure why.
Antwort von Zingit Solutions
vor 2 Jahren
Thanks for the fantastic review! Glad to hear that our support team has been quick to jump in and help when needed. Also happy that you find our platform to be user friendly and that you're making the most out of our templates. We are very sorry to hear about the issue with patient birthdates–we will make sure this feedback makes it to our product team.
In Betracht gezogene Alternativen:
Gets the job done
Kommentare: Less no call, no shows; but it does make it too easy for people to flake out on their appointment if they can just shoot a text and not have a conversation about why.
Vorteile:
I love the ease this allows to communicate with patients. Patients also appreciate the reminders they get. This has decreased the amount of no call, no shows.
Nachteile:
It has recently stopped alerting us when we have a new message so we're missing people's request to change appointment times. If patients type "cancel appt" the software has opted them out of the texting platform instead of letting us know to change the appointment. The layout on the computer has also recently changed and now we cannot read the entire message on the side bar because it is too stretched out and we need to open every single conversation if we want to read the whole thing.
Easy and Affordable!
Kommentare: Great customer service and price. Will continue to use.
Vorteile:
Simple to learn and teach others to use. Others that we looked at overcomplicated the usage and required us to use an adpage which also requires additional money. This is the best option I found for our practice.
Nachteile:
I wish I could be notified on my mobile device when patients text. We have limited hours on certain days and not always at a desktop.
Great product and user friendly
Kommentare: Great!
Vorteile:
Appointment reminders and able to connect back via the system
Nachteile:
A little expensive for me but it’s a great product
Antwort von Zingit Solutions
vor 2 Jahren
Hi Esther, thanks for your high star review! We're so glad to hear that our platform was exactly what your practice needed and that appointment reminders are doing the trick!
In Betracht gezogene Alternativen:
Zingit for Chiropractic
Kommentare: I think it is a great asset to the office, however has its issues and limitations.
Vorteile:
Zingit has helped automate our office appointment reminders, opening additional time for our team.
Nachteile:
There are times when Zingit will not load which prevents us from using the system.
Great Value
Vorteile:
The price is much better compared to similar services and tech support is wonderful.
Nachteile:
I feel that improvement could be made in family text reminders for members that use the same phone number.
Antwort von Zingit Solutions
vor 2 Jahren
We appreciate your high star review, Cara. Glad to hear that our tech support team has been "wonderful" so far and that you're finding our platform to bring great value to your practice. We will certainly take your feedback on family text reminders into account!
good
Kommentare: I do not have to make reminder calls
Vorteile:
Patient reminders are sent out daily. it lets patients respond
Nachteile:
Cost is on the higher end . I wish it was more affordable for us
Antwort von Zingit Solutions
vor 2 Jahren
Hi Pamela, thanks for the kind review! Glad you're enjoying Zingit so far and that patient reminders have been effective for your practice!
In Betracht gezogene Alternativen:
Great product; easy to implement and use
Kommentare: Great experience overall; would definitely recommend
Vorteile:
Seamless integration; good customer support. Easy to use.
Nachteile:
I wish it was priced more reasonably; less expensive
Antwort von Zingit Solutions
vor 2 Jahren
We greatly appreciate the kind review! We're pleased to see that our platform has been easy to use and that our customer support team has been helpful. We're thankful for the recommendation!
Great product
Kommentare: Its useful.
Vorteile:
Its great to be able to text our patients and send out mass texts when we are closing.
Nachteile:
If someone says they want to cancel an appointment, the word cancel opts them out of texts.
Antwort von Zingit Solutions
vor 2 Jahren
We appreciate the great review! Nice to hear that our mass texting and opt out features have been serving your practice well. Hope you continue to enjoy our platform.
Look no further for your sms reminder system this is the one you want!
Kommentare: My overall experience great whenever I need help or a refresher on a feature that hasn't used or it's been a minute the team at Zing-it has been fantastic throughout the time we've been with them, couldn't say a bad thing
Vorteile:
The ease of use and as they have evolved we've been able to use their features to bolster our reputation management and patient recalls.
Nachteile:
Like any other SMS system, you might be looking at, if a patient doesn't want to talk to you they easily type in stop and cease all communication and I think that's a bummer but it's the legal way to offer SMS
Antwort von Zingit Solutions
vor 4 Jahren
Thank you, Kathy! We appreciate the kind words and opportunity to help your practice. :)
So happy we switched to Zingit!
Kommentare: Our service was outstanding from the get-go. CSR was extremely supportive and ensured that our needs were met. The general support line is FAST in their response and THOROUGH in their explanation of just about everything. We are very pleased!!!
Vorteile:
Ease of use. Ridiculously AWESOME customer support (unlike their competitors). Reliable. It's so easy to speak with our patients now and we feel so much more connected. We are so glad we made the switch!
Nachteile:
I wish the Front Desk Workstation was a little more savvy. I wish we could see previous conversations more easily so we could refer back when necessary. It would be nice to pull up a patient and see the most recent conversation quickly. The only other con I have is for families. We would love to use the birthday function, but we can't because it only goes out to one family member. I wish it could pull patient specifics so it could send ALL of our patients birthday reminders.
Antwort von Zingit Solutions
vor 6 Jahren
Thank you so much for the kind words! We appreciate the vote of confidence and the product wish list. We'll be sure to pass along to the dev team. :)
No Stress System
Kommentare: We have seen a major decrease in missed appointments and a more successful recall system with Zingit.
Vorteile:
We have used Zingit for years and I can say it has lessened the amount of time our office was spending on appointment reminders, missed appointment follow up calls and just general communication with patients. Being able to communicate with patients in real time via text has opened up a world of opportunity.
Nachteile:
I wish there were a way to easily set up monthly reminders for patients who don't schedule but would like to receive a nudge to book an appointment. I realize that I can be done but the process to do so is timely and frustrating.
Text Reminders
Kommentare: Zingit has been a great company to work with. Not only is the cost very affordable for what we need, the customer service is great as well. Any time I have had an issue with the system , I have been taken care of in a short period of time. The software/service in itself has been a huge time saver in our practice. It has also helped tremendously with patient communication.
Vorteile:
I like how easy it is to use. I am not a techy and find this software simple.
Nachteile:
What I like least is the field of characters allowed in a text. I feel like there can be more.
In Betracht gezogene Alternativen:
Zingit Review
Kommentare: Very pleased with the service
Vorteile:
I love that zingit is easy to use and has helpful videos. I wish I had more time to watch and implement all the features zingit has.
Nachteile:
Nothing, I just simply wish I had more time to research the library and implement strategies that zingit features.
Zingit reduces no-shows for appointments
Vorteile:
I love the automated text reminders that go out to our patients each evening about their appointment the next day. Patients are able to respond to the reminders to confirm, change or cancel their appointments, which is an efficient use of their time and ours. Calling to leave a message frequently does not connect on a timely basis with our busy patients.
Nachteile:
I would like to have the option to send an additional reminder on the same day as the appointment.
We love Zingit!
Vorteile:
The ability of the person to reply and have a conversation with us via text as opposed to just reply Y/N for if you'll be able to make the appointment.
Nachteile:
When the patient replies cancel referring to their appointment, the software opts the patient out of the messaging automatically and it's difficult to opt them back in again. Also, the software doesn't always pick up the correct phone number.
Antwort von Zingit Solutions
vor 6 Jahren
Thank you! We appreciate the kind words and suggestions.