Zingit

Zingit

von Zingit Solutions

Wer verwendet Zingit?

Chiropractor, Integrated Health, and Physical Therapy offices.

Was ist Zingit?

Zingit is a patient engagement platform that helps offices increase revenue and create huge efficiencies for the font-office. We are mobile-first and the beauty of our software can be seen in our automation and flexibility. We automate appointment reminders, scheduling/rescheduling, review requests, recalls & more. We also have to ability to tailor messages, frequency and content to reflect the unique needs of our clients.

Advanced content (ex: video) delivery is our competitive advantage.

Zingit – Details

Zingit Solutions

https://zingitsolutions.com

Gegründet 2011

Zingit – Kostenübersicht

Zingit bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Zingit ist ab 199,00 $/Monat verfügbar.

Startpreis

199,00 $/Monat

Preisinformationen

Reduced pricing for annual packages

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Zingit Funktionen

Patientenbindung Software
Fortschrittsverfolgung
Kollaboration
Mobiler Zugriff
Patientenportal
Patientenweiterbildung
Persönliche Gesundheitsakte
Pflegeplanung
Selbstorganisation
Terminplanung
Textnachrichtenversand

Zingit – Nutzerbewertungen

Zeigt 5 von 112 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,8/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,4/5
Verifizierter Rezensent
Owner/Chiropractor
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 10.9.2019

"Current customer"

Kommentare: Patients like the reminders and are happy with the ability to text the doctor.

Vorteile: The user experience was great - simple and clear workability. There is an option to receive emails when out of the office.

Nachteile: Customer support was less than other companies I have used. They are wanted to upgrade to pro version instead of solving the issue at hand. Communication is delayed even by email.

  • Quelle des Nutzers 
  • Bewertet am 10.9.2019
Kelsi P.
office mananger
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 24.6.2019

"Added Value with Zingit"

Vorteile: I love the Zingit honors their long time customers and have added value to our monthly subscription by now offering review prompts instead of just reminder texts to our chiropractic patients we serve! It's been such a blessing to see our patient's positive experiences shared on online platforms that help encourage other to consider chiropractic care at our office!

Nachteile: This software is 90% user friendly. There currently is a restriction on the # of characters per text sent. This is cumbersome. I do look forward to their platform becoming more user friendly and omitting that character restriction. I look forward to very soon their platform having customization of our new patient appointment texts. Soon our new patient appointment texts will be able to include a link to our new patient paperwork, a link to our patient reviews, our office address, and more details that our established patient visits don't need for their day to day reminder texts.

  • Quelle des Nutzers 
  • Bewertet am 24.6.2019
Terez K.
Chiropractic Assistant
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 17.6.2019

"Zingit Review"

Kommentare: Our patients and staff have found Zingit text reminders to be extremely helpful...when they work. The product itself is a great investment for any business dealing with appointment reminders. However, there are some necessary updates that need to happen on the Zingit side in terms of getting the correct information and making sure the product does what it's supposed to all the time.

Vorteile: Our patients love the text reminders for their appointments! Our staff likes the ability to text/notify patients from a non-personal number.

Nachteile: The overall layout of the mobile workstation could be easier to use and navigate. We have also had some problems with text messages not being sent out and/or sent to the wrong person with incorrect times.

  • Quelle des Nutzers 
  • Bewertet am 17.6.2019
Jennifer R.
Office Manager
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.6.2019

"Text to customer/patients - GREAT for mitigating missed appointments"

Kommentare: In the past, we had to call patients to let them know they had missed an appointment. Sometimes we were unable to do that in a timely manner so were constantly, trying to reschedule and keep patients on track. It took quite a bit of man-power. Now that we have Zingit, our missed appointments are significantly less. Our patients love the convenience of texting us to let us know if they need to reschedule or are going to be late. It's great!

Vorteile: Zingit is very easy to use to communicate appointment times/reminders with our patients. So many people use their text messaging to keep track of everything these days, rather than email or phone calls.
Zingit makes it simple to remind patients of upcoming appointments.

Nachteile: When patients send multiple texts or very long messages, the messages get broken down into separate texts and do not come through in logical order. And if a message has been replied to, but not yet cleared from the inbox, there isn't an indication that's happened unless you go to reply to it and see there's already a reply there.

  • Quelle des Nutzers 
  • Bewertet am 18.6.2019
Kate K.
Office Manager
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.6.2019

""I just text patients all day" - Me, everyday."

Kommentare: It is very easy to get a hold of trouble patients that won't return phone calls. The texting aspect makes it easy for them to respond at their convenience and text in for appointment times or rescheduling.

Vorteile: My patients do love the ease in which they can communicate with me. I appreciate the helpfulness of the Zingit staff. When I call in with a question or an issue, they assist me right away and update me with any changes. I don't know how we survived with out Zingit before!

Nachteile: I know this is a software thing, but patients will sometimes respond with emojis or send pictures, and they don't understand that the program isn't built for that. Not really a con, but it's just something funny that I deal with.

  • Quelle des Nutzers 
  • Bewertet am 14.6.2019