Wer nutzt diese Software?

Freshstatus enables businesses of all size to have a status page, in 1-click, free forever.

Durchschnittliche Bewertung

5 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Preisinformationen Free forever
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Freshworks
  • https://www.freshworks.com/statuspage/
  • Gegründet 2010

Über Freshstatus

Freshstatus is the new standard in industry for incident communication.Freshstatus enables businesses to communicate incidents & scheduled maintenances with their customers in real time. Communicate with customers with real-time email & twitter notifications, showcase reliability with historical uptime.

Freshstatus Funktionen

  • Audit Trail (Prüfpfad)
  • Aufgabenmanagement
  • Disaster Recovery
  • Korrekturmaßnahmen (CAPA)
  • OSHA-Compliance
  • Sicherheitsmanagement
  • Ticket-Management
  • Ursachen-Diagnose
  • Vorfall-Berichterstattung

Die hilfreichsten Reviews für Freshstatus

Probably one of the best status page solutions for the moment

Bewertet am 29.4.2019
Anton K.
CTO
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've recently investigated almost every product on the market and in my personal opinion is that Freshstatus is one of the best solutions on the market.

Vorteile: It solves almost every needs of a company or product status page - components, incidents management, user subscriptions also got really good UX and status page design including powerful SLA statistics features (personally me think this is a killer feature).
The product is slightly new but I'm sure already has almost everything to compete current market tops.

Nachteile: I'd be completely happy if I got the the next features (I'm sure they're in product backlog but some prioritizing won't hurt anyone): 1. External notifications support via webhooks . I have some internal notification services like Telegram and Slack Bots, would be perfect if I could receive notifications from Freshstatus and forward them to my internal channels.
2. Status page privacy restrictions extended support, IP-address restrictions currently support only IPv4 ranges, which is obviously not enough.
3. Incident templates support. Most of the incidents doesn't differ much to each other, it'd save a lot of time.
4. Status page custom CSS support. Many companies have their design guidelines needed to be followed. And the "dark theme" support as an cherry on top!

FreshStatus a fine option.

Bewertet am 15.7.2019
Warwick W.
CTO
Telekommunikation, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's easy to use, management of incidents and maintenance is well thought out.

Nachteile: MIssing notification options, web notifications and webhooks is a must. A must is allowing the end-users to subscribe to notifications that apply to them, we have 15 different products and clients on one product don't need to get notifications for other products that have no bearing for them.

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