Was ist StatusCast?

StatusCast makes it easy to communicate incident, uptime, and maintenance information with users in real-time via Status Page, email, text, and SMS. StatusCast includes features that take the hassle out of developing and managing a private or public Status Page. The platform includes instant integrations with third-party SaaS platforms, ITSM solutions, and custom application support. Customizable status page design, communication templates, and custom alert automation are included.

Wer verwendet StatusCast?

Global customers that need a method to notify employees and customers about planned or unplanned IT incidents.

StatusCast – Details

StatusCast

2013 gegründet

StatusCast – Videos und Bilder

StatusCast Software - 1 - Vorschau
StatusCast Software - 2 - Vorschau
StatusCast Software - 3 - Vorschau
StatusCast Software - 4 - Vorschau

StatusCast – Details

StatusCast

2013 gegründet

Kosten ähnlicher Produkte wie StatusCast vergleichen

Startpreis

Nicht verfügbar
29,00 $/Monat
9,00 $/Monat
Nicht verfügbar

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Ja
Kostenlose Version Nein

Gratis Testen

Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja

StatusCast – Bereitstellung und Support

Kundenbetreuung

  • Chat

Einsatz

  • Cloud, SaaS, webbasiert

Training

  • Live Online
  • Webinare
  • Dokumentation

Funktionen von StatusCast

  • API
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Audit Trail
  • Aufgabenmanagement
  • Berichterstattung und Statistik
  • Compliance Management
  • Corrective and Preventive Action (CAPA)
  • Datenvisualisierung
  • Disaster Recovery
  • Dokumentenmanagement
  • Drittanbieter-Integration
  • E-Mail-Benachrichtigungen
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeitüberwachung
  • Einmalige Anmeldung
  • Ereignisprotokolle
  • Erinnerungen
  • Ermittlungsmanagement
  • Formularverwaltung
  • IT-Vorfallsmanagement
  • Inspektions-Management
  • Kommunikationsmanagement
  • Kommunikationsmanagement
  • Kontaktmanagement
  • Mehrsprachig
  • Mobile Benachrichtigungen
  • Multi-Channel-Kommunikation
  • OSHA-Compliance
  • On-Call-Pläne
  • Problemmanagement
  • Risiko-Warnungen
  • Risikoanalyse
  • Risikobewertung
  • Sicherheitsvorfallmanagement
  • Statusverfolgung
  • Störfallmanagement
  • Trainingsmanagement
  • Vorfall-Berichterstattung
  • Warnungen / Eskalation
  • Wartungsplanung
  • Wirtschaftsprüfung-Management
  • Workflow-Management
  • Überwachung

Siehe die vollständige Incident-Management-Tools Liste

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Alle 23 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Bewertung

5
17
4
6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Justin N.
Justin N.
VP Customer Experience in UK
Verifizierter Nutzer auf LinkedIn
Fluggesellschaften/Luftfahrt, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

StatusCast

5 vor 3 Monaten

Kommentare: Great to work with both during the initial trial and testing and as we went into deployment and needed some help on a couple of topics.

Vorteile:

The ability to have both public and private components on a single portal is something we could not find from other suppliers

Nachteile:

Setup is a little more complicated due to the high degree of customisation available. Reporting could be improved.

Maria C.
Manager of Customer Support in USA
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Communication is Key

5 vor 2 Jahren

Kommentare: Honestly, the product is amazing, and it's making my life a lot easier as I can post messages and downtime in the app quickly so that users are aware and if it's a short downtime, I don't have to send out a notice, it's just simply tracked there. I think having a dashboard and being able to show uptime is key in a SAAS based world and allowing users to help themselves rather than submitting cases to Support for updates, is a more efficient way to handle these types of problems going forward.

Vorteile:

I like the ability to alert specific groups of users per each component. Having control over who you notify, for what products, or specific functionality so you can cater targeting messaging is huge in the Support realm. Allowing folks to sign up for text messages notifications rather than email so you don't have to deal with IT security restrictions is just a massive help in the healthcare industry were security is extremely strict and traffic is heavily monitored.

Nachteile:

I'd like to be able to manage my list of contacts better. I want to know who has never signed in so I can remove them from the list of subscribers. I want to know when people leave that I can remove them from the list with ease. I'd also like a better way to handle and manage templates, because copying and pasting sometimes doesn't adjust well so having to get the HTML version to manipulate changes can sometimes be very time consuming. Posting an incident needs to be a little more streamlined - for example, if you tie a template to a type, it should auto-populate below and it should auto-fill in the date, etc. so you can see it before you post it so you'll know the formatting looks right. Please allow for a better calendar view - looking at newest to oldest is off-putting and users seem to have a hard time reading that - perhaps showing an actual calendar or "TODAY" highlighted in Orange so people's eyes are draw there, would really help. Lastly, the reporting really needs to be exportable - I need to be able to pull a list of folks who have signed in - not just from their creation date so that we can leverage account management to ensure that the contacts we have listed actually are in the "know" about system outages and scheduled maintenance.

Miguel V.
IT Shared Services Manager in USA
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

StatusCast for Hospital Infrastructure

5 vor 11 Monaten

Kommentare: Overall, set up was easy, adding users was simple and direct. Administration is a breeze.

Vorteile:

Ease of use and deployment. The production page is simple and not busy at all, making for a comfortable and inviting view of our page.

Nachteile:

I wish the published page had a bit more flexibility than whats avialable but it gets the job done. The amount of components offered could be a bit higher to offer more flex during set up.

Sunyo S.
Program Manager in USA
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Awesome service for system status!

5 vor 10 Monaten

Kommentare: It's awesome! Great support, great engineers!

Vorteile:

It's pretty sleak. We were the first complex customer and StatusCast hand-held us along the way to our launch today!

Nachteile:

Since we were able to get most features that we need during the implementation, not a lot of cons. However, moving forward, as StatusCast gets more customers, I am not sure how flexible it will be.

Shawn D.
IT Analyst in USA
Finanzdienstleistungen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

StatusCast Rocks!

5 vor 9 Monaten

Vorteile:

The ease of use and simple layout for updates

Nachteile:

There was difficulty setting it up from the CNAME we currently had in place. It took a bit longer than anticipated, but it was resolved eventually.