ADP TotalSource

Kommentare: The assurance that I am up on all the laws and mandates involving human resources, that I have handled HR issues appropriately, that my payroll is done correctly with the correct withholdings and my PTO is correctly calculated. I like that I have a plethora of reports at my disposal.

Vorteile: The ease of use and the fact that I know all my "i's" are dotted and my "t's" are crossed when it comes to Federal and State laws and mandates. Payroll is smooth and easy requiring just a little data entry. The new hire process is quick and easy. I love the Handbook creator and am looking forward to starting the training for our employees. I love that if you are not sure what to do you can click on the training video and take a quick tutorial. I also like that instructions come with most forms so nothing is left out and there is very little room for error. I love my payroll rep and HR business partner. If I have a question, they are always quick with an answer and many times have taken the time to walk me through what to do so I understand the process and learn it.

Nachteile: I have not quite figured out how to use the performance management section under the HR tab. There are still so many functions that I have not used. It took quite a bit of effort to get our PTO to be calculated and to show up on our employees pay stub.

Kommentare: Overall I love the program. It's so convenient and makes it so everything is at my fingertips. Instead of me sending a million emails to human resources or going up to human resources it's all readily available. Let's say it's the weekend and I need a copy of my last two pay stubs. I can just go online and obtain them with only a few clicks.

Vorteile: I like the fact that this software makes things easy to change. It's super easy to navigate and if I update my address or if I want to change my benefits it's super easy to use. The greatest thing is that I don't have to bug anyone if I just have a short question about my benefits or my time off. Also, my paystubs are all online and easy to view. The system is so easy to use and the site offers great security if you should lose your password.

Nachteile: I don't like the fact that all of the options aren't available within the program but I'm not sure if that's something the place of business chooses or if it's something within the software. For example, most people I see can check their paid time off and other things. My version doesn't allow me to click on paid time off, but I think that has to do with how the company sets their program up.

Kommentare: ADP also allows employees to request time off, and employers to approve or decline. Highly recommend for small and large companies.

Vorteile: The designers of ADP knew what they were doing when they created it! ADP has everything an employer needs in a payroll company. Clocking in and out is SUPER simple and creates no hassle! As an employer you are able to do full employee evaluations, as well as allow them to self evaluate! You can also assign employees to review each other which is a great option. The best feature of ADP is that employees has access to their employee profile allowing them to see their pay rate, date of hire, view and print out pay stubs, etc which is easier than having to go through an HR department.

Nachteile: I have nothing negative to say about ADP.

Kommentare: Regardless of the con listed above, this was an outlying issue, and the overall quality and customer service of this organization has been amazing.

Vorteile: There are too many pros to write about here. From being able to print off past statements, to being able to view current and past benefits this is an amazing program. The customer service has always been amazing to work with.

Nachteile: The only issue that I have ever had with them was trying to get a tax issue on my paycheck resolved, there was a lack of communication on the part of customer service, and it took much too long to get the issue resolved.

Vorteile: We use ADP throughout the day every day and I have had nothing but great experiences with it; very easy to use and navigate.

Nachteile: Just today, actually, I was signed in and then had to restart my computer. When I opened up a new web browser to restart ADP, it kept telling me that I had it open in another screen. ...which I didn't so that was weird.