Epicor Prophet 21

Epicor Prophet 21

von Epicor

Wer verwendet Epicor Prophet 21?

Developed to manage the requirements of distribution industries including: Electrical /Plumbing/ HVAC Fasteners Fluid Power Industrial Irrigation Janitorial Medical Supply and more!

Was ist Epicor Prophet 21?

A cloud-based business management ERP system for distributors powered by Microsoft Azure. It provides mission-critical, industry specific value to optimize business processes. Prophet 21 runs on any browser improving mobility while allowing access from any device, anywhere. Its built on proven SaaS technologies for lower total cost of ownership (TCO) and is designed to help distribution businesses scale, change, and grow without major system modifications.

Epicor Prophet 21 – Details

Epicor

https://www.epicor.com/en-us/erp-systems/prophet-21/

Gegründet 1972

Epicor Prophet 21 – Preisübersicht

Epicor Prophet 21 bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Epicor Prophet 21 findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Epicor Prophet 21 Funktionen

ERP Systeme
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
Finanzmanagement
Inventarverwaltung
Lagerhaus-Management
Personalmanagement
Projektmanagement
Supply-Chain-Management
Unternehmens-Vermögensmanagement
Vertriebsmanagement
Auftragsmanagement
Barcode / RFID
Einkauf
Import / Export-Management
Inventarverwaltung
Lagerhaus-Management
Retourenmanagement
Verkaufsprognose
Versand-Management

Epicor Prophet 21 – Nutzerbewertungen

Zeigt 5 von 20 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.4/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.2/5

Great option for distribution

Bewertet am 6.9.2018
Verifizierter Rezensent
Partner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group

Nachteile: Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.

Antwort des Softwareanbieters

von Epicor Software an 11.9.2018

Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group.

Prophet 21 Review

Bewertet am 30.9.2019
Rod V.
IT Director
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have experienced a exceptional partnership with Epicor. There have been some bumps in the road but ultimately Epicor listens and responds. We have participated in all of the User Conferences and User Group Conferences. There is an awesome World Wide User Group (WWUG) that is very active and supportive. We have tried to take advantage and apply all of the P21 features that we can and see great return on that effort.

Vorteile: The application is loaded with features and benefits, particularly on the distribution side of the software. Our business consists of both Light Manufacturing (35%) and Distribution (65%) which is one of the key areas of the P21 functionality. You can search the market and find excellent distribution software and also search the market and find excellent manufacturing software, but try to find one that is excellent in both. P21 is the leader in this area and they are continuing to enhance both "sides" of the application. We also like the Windows environment which makes it very easy for new users to learn the navigation. Epicor has a lot of third party partners and providers that can bring volumes of additional resources and functionalities to the table. The SQL database is open which provides a ton of value when it comes to additional functionalities. I also love the ability to modify the baseline software appearance with Dynachange, and basic functional logic using Business Rules, and many other similar features.

Nachteile: P21 was built on an older database structure and has become limited in modifications such as lengthening the Item ID, or improving speed, and other core database structure. This can be limiting, however the solution most of these has been introduced with the Web enabled P21 application. Otherwise we have had a great experience.

Antwort des Softwareanbieters

von Epicor Software an 1.10.2019

Hi Rod,
Thank you for your feedback on Prophet 21. We are glad you find it easy to use and rich in functionality and connectivity. We also appreciate your views on the partnership. Your feedback really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community.
Sincerely
The Epicor Social Team

Strong, robust and flexible

Bewertet am 30.9.2019
Bruno D.
CFO
Maschinerie, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs

Vorteile: Deep functionalities in multiple areas
Flexibility in term of technology (UDFs, business rules and screen customization capabilities)

Nachteile: A bit late on the market for bringing a web base version and as far as mobility is concerned

Antwort des Softwareanbieters

von Epicor Software an 6.11.2019

Hi Bruno,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution has been flexible for your business needs. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program.
Sincerely,
The Epicor Social Team

great software for b2b distributors

Bewertet am 19.12.2019
Josh C.
Marketer
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great software, just make sure you have the right parts to handle a quality integration.

Vorteile: It's ability to be integrated once you have a development team to support the ecommerce integrations

Nachteile: Out of the box it is weak without a strong development team because it integrates poorly initially. However with a good team it is best in class.

Antwort des Softwareanbieters

von Epicor Software an 20.12.2019

Hi Josh, thank you for your feedback about Prophet 21. We're glad to hear the ecommerce integration capability is working well for you and note your comments regarding the 'out of the box' integration. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Mostly does what you need it to do

Bewertet am 23.11.2019
Mark H.
Data Analyst
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service generally respond to tickets quickly, but oftentimes one representative will tell us something is impossible or not part of baseline functionality, only to have a different rep eventually tell us that it is possible and then show us how to do it. This has happened several times.
When putting in a request for a custom script (as we are told to do for many requests), it takes weeks or months to get the issue resolved.

Vorteile: Through DynaChange, administrators have great control over which modules/screens their users can use. There are many ways to customize the various modules, either by groups of like users or user-specific. Once learned, the software contains everything needed to run the business; Accounting, Inventory Management, Order Processing, etc.

Nachteile: Not user-friendly. Users have complained there are many steps (more than is typical) needed to do basic tasks. This is only an 'out of the box' product for very basic use. There are many customizations needed to make the product do what the salesmen say it can do. Hosted software has several drawbacks, such as updates to forms sometimes not being pushed through properly, or having changes to forms revert because the changes did not properly propogate to all clustered servers. The same can be said about changes to printers on the network; settings will be updated and the next day they will revert to the old settings. When a data import has an error, it is not always easy to decipher what the error means.

Antwort des Softwareanbieters

von Epicor Software an 25.11.2019

Hi Mark,
Thank you for your feedback about Epicor Prophet 21. We're sorry to hear you have received mixed messages from support. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly.
Sincerely,
The Epicor Social Team