Wer nutzt diese Software?

Business consultants seeking to add client value & uncover hidden knowledge & ideas. Leaders aiming to improve performance & get feedback, ideas & answers from customers, employees, teams & markets.

Durchschnittliche Bewertung

40 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 300,00 $
  • Preisinformationen Unlimited projects. Custom branding. Survey templates. Any language.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Spark Chart
  • http://www.sparkchart.com
  • Gegründet 2016

Über Spark Chart

Powerful survey software tool for business consultants to help clients and leaders uncover hidden knowledge & ideas, make decisions & drive action. Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions & improve performance. Discover what customers say & recommend. Find out your Net promoter Score (NPS). Explore opinions & generate ideas. Conduct research on markets & potential customers. Get 24 x 7 support & advice from survey experts.

Spark Chart Funktionen

  • Anpassbare Fragen
  • Bewerter-Nachverfolgung
  • Bewertungsauswahl
  • Fragenkatalog
  • Gruppen-Zusammenfassungsberichte
  • Individuelle Berichte
  • Self-Service Portal
  • Unterstützt externen Gutachter
  • Vergleichsberichte
  • Zusammenfassende Berichte
  • 360-Grad-Feedback
  • Analytik
  • Berichterstattung über Anrufe
  • Feedback-Sammlung
  • Umfrage-Management
  • Überwachung der Beschwerden
  • Benchmarking
  • Datenmanagement
  • E-Mail/Online
  • Entschädigungsmanagement
  • Musterproben-Management
  • Panel-Management
  • Papierbasiert
  • Persönlich
  • Statistische Analyse
  • Umfrage-Management
  • iPhone-iPad
  • Belohnungsprogramm
  • Feedback-Management
  • Gesellschaftliche Anerkennung
  • Gesundheit & Wellness-Programme
  • Kulturelle Ausrichtung
  • Leistungsmanagement
  • Mitarbeiterausrichtung
  • Mitarbeiterauszeichnungen
  • Mitarbeiterrichtlinien
  • Umfragen
  • Zielmanagement
  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

Die hilfreichsten Reviews für Spark Chart

Tried the Free Tools, Glad I Paid for Spark Chart

Bewertet am 4.6.2019
Kevin M.
Chief Leadership Officer
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.

Vorteile: Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

Nachteile: The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Antwort des Softwareanbieters

von Spark Chart an 6.6.2019

Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.

Very powerful survey tool. Fast, responsive service. Innovative approach

Bewertet am 13.5.2019
Dylan F.
Director
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results. Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.

Vorteile: Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And, even with all these features, it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. The system does most of the work for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new innovations and features.

Nachteile: All my experiences have been good and the data reporting is excellent. The one thing I am looking forward to is even more complex reporting features that are in development and will be released soon (so, not really a 'con'!).

Antwort des Softwareanbieters

von Spark Chart an 14.5.2019

Thanks for the great feedback Dylan. We appreciate it.

Great tool with great development trajectory

Bewertet am 4.6.2019
Verified Reviewer
Director
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.

Vorteile: I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!

Nachteile: Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.

Antwort des Softwareanbieters

von Spark Chart an 7.6.2019

Thanks for your feedback. We appreciate it. Please reach out to our support team for some help. It sounds like we may be able to make some things easier for you with a bit of one on one guidance. We are also building a new onboarding process right now. So, your input would be very beneficial. We are available 24 x 7.

Everything You Need In An Enterprise Review Tool

Bewertet am 7.6.2019
Abe C.
Co-Founder - VP Businness Development
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My company builds highly customized software for midsize companies, and our software gets used on average by 80-100 people in each company. We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart. I can now send surveys to management teams and employees of each one of our customers and gain invaluable feedback.

Vorteile: The advanced branching logic and user management makes using this tool a breeze. I also love that I can start from a template and customize as I go. SparkChart has become a regular part of my business flow. Not to mention that the support team is top notch.

Nachteile: The tool can probably take into consideration more custom branding options for its enterprise users. I also had some issues getting my emails to show that they are being sent from my own company v.s. from SparkChart, but eventually got that issue resolved.

Antwort des Softwareanbieters

von Spark Chart an 11.6.2019

Thanks very much Abe. We really appreciate your feedback and review. We are listening to your suggestions.

Excellent Survey Software

Bewertet am 3.5.2019
Jacob T.
Senior Partner
Forschung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use it to do surveys for my clients. But you can use it in any case where you want to ask a person or more people about their opinion. This software is excellent - and the support is far better that anything I ever have experienced. If there is silence - they are improving the product. Just do it - you wont regret.

Vorteile: The incredible nice layout both when it comes the backend where you "live" and the graphics you are supposed to present to your audience. Super. Close to my reference in nordic design / japaneese design. The easy way to share links - both to join / invitate / and see the results. And up til today - I havent found any important bugs. It actually works. Are you doing surveys in english speaking countries - then you have acces to a library of well thought out templates, wich covers alot of common situations.

Nachteile: There is some kind of a learning curve - as there are with any new tool. It has improved a lot from spring 2019, and I think it is really easy to wrap your head around now. I have other survey tools that I up until today simply dont use because I cant figure out where to start or where to end. They looks fancy but are hard to get to deliver.

Antwort des Softwareanbieters

von Spark Chart an 7.5.2019

Jacob, thanks for your very encouraging and positive feedback. We really appreciate your comments. We have some more new features coming in the next week or so. Thanks again.

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