Spark Chart

Spark Chart

von Spark Chart

Wer verwendet Spark Chart?

Business consultants seeking to add client value & uncover hidden knowledge & ideas. Leaders aiming to improve performance & get feedback, ideas & answers from customers, employees, teams & markets.

Was ist Spark Chart?

Powerful survey software tool for business consultants to help clients and leaders uncover hidden knowledge & ideas, make decisions & drive action. Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions & improve performance. Discover what customers say & recommend. Find out your Net promoter Score (NPS). Explore opinions & generate ideas. Conduct research on markets & potential customers. Get 24 x 7 support & advice from survey experts.

Spark Chart – Details

Spark Chart

http://www.sparkchart.com

Gegründet 2016

Spark Chart – Preisübersicht

Spark Chart ist verfügbar ab 300,00 $. Spark Chart bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Spark Chart findest du unten.

Startpreis

300,00 $

Preisinformationen

Unlimited projects. Custom branding. Survey templates. Any language.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Spark Chart Funktionen

360-Grad-Feedback Software
Berichterstattung / Analyse
Bewertungsauswahl
Dashboard
Fortschrittsverfolgung
Fragenkatalog
Self-Service Portal
Umfragen & Feedback
360-Grad-Feedback
Analytik
Berichterstattung über Anrufe
Feedback-Sammlung
Umfrage-Management
Überwachung der Beschwerden
Benchmarking
Datenmanagement
E-Mail/Online
Entschädigungsmanagement
Musterproben-Management
Panel-Management
Papierbasiert
Persönlich
Statistische Analyse
Umfrage-Management
iPhone-iPad
Benchmarking
Feedback-Management
Leistungsmanagement
Mitarbeiteranerkennung
Pulsbefragungen
Zielmanagement
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

Spark Chart – Nutzerbewertungen

Zeigt 5 von 37 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.8/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.9/5
Dylan F.
Director
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.5.2019

"Very powerful survey tool. Fast, responsive service. Innovative approach"

Kommentare: We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results. Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.

Vorteile: Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And, even with all these features, it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. The system does most of the work for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new innovations and features.

Nachteile: All my experiences have been good and the data reporting is excellent. The one thing I am looking forward to is even more complex reporting features that are in development and will be released soon (so, not really a 'con'!).

Antwort des Softwareanbieters

von Spark Chart an 14.5.2019

Thanks for the great feedback Dylan. We appreciate it.

  • Quelle des Nutzers 
  • Bewertet am 13.5.2019
Kevin M.
Chief Leadership Officer
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 4.6.2019

"Tried the Free Tools, Glad I Paid for Spark Chart"

Kommentare: Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.

Vorteile: Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.

Nachteile: The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.

Antwort des Softwareanbieters

von Spark Chart an 6.6.2019

Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.

  • Quelle des Nutzers 
  • Bewertet am 4.6.2019
Verifizierter Rezensent
Owner
Unternehmensberatung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Unrated
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 6.9.2019

"Great for very specific use cases"

Kommentare: Smooth, easy and a little boring.

Vorteile: What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system.
The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory.
I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.

Nachteile: Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome.
I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?)
And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.

Antwort des Softwareanbieters

von Spark Chart an 10.9.2019

Thanks for your feedback. Much appreciated. It's great to get suggestions, particularly when they align with our plans for the future. We have new features in development for some of your suggestions. Thanks again. By the way, I would love to get on a call to discuss.

  • Quelle des Nutzers 
  • Bewertet am 6.9.2019
Verifizierter Rezensent
Director
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 4.6.2019

"Great tool with great development trajectory"

Kommentare: I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.

Vorteile: I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!

Nachteile: Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.

Antwort des Softwareanbieters

von Spark Chart an 7.6.2019

Thanks for your feedback. We appreciate it. Please reach out to our support team for some help. It sounds like we may be able to make some things easier for you with a bit of one on one guidance. We are also building a new onboarding process right now. So, your input would be very beneficial. We are available 24 x 7.

  • Quelle des Nutzers 
  • Bewertet am 4.6.2019
Abe C.
Co-Founder - VP Businness Development
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 7.6.2019

"Everything You Need In An Enterprise Review Tool"

Kommentare: My company builds highly customized software for midsize companies, and our software gets used on average by 80-100 people in each company. We had no way of getting feedback after each deployment especially on what users thought of our software features and UX. This all changed after I discovered SparkChart. I can now send surveys to management teams and employees of each one of our customers and gain invaluable feedback.

Vorteile: The advanced branching logic and user management makes using this tool a breeze. I also love that I can start from a template and customize as I go. SparkChart has become a regular part of my business flow. Not to mention that the support team is top notch.

Nachteile: The tool can probably take into consideration more custom branding options for its enterprise users. I also had some issues getting my emails to show that they are being sent from my own company v.s. from SparkChart, but eventually got that issue resolved.

Antwort des Softwareanbieters

von Spark Chart an 11.6.2019

Thanks very much Abe. We really appreciate your feedback and review. We are listening to your suggestions.

  • Quelle des Nutzers 
  • Bewertet am 7.6.2019