von ClaimLeader4.8 / 5 20 Bewertungen
Wer nutzt diese Software?
Independent auto and property damage appraisal companies, claim adjusters, inspection firms, claim administrators.
Durchschnittliche Bewertung20 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.9 / 5
- Kundenservice 5 / 5
- Funktionen 4.6 / 5
- Preis-Leistungs-Verhältnis 4.8 / 5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
Über Claim Leader
Claim Leader is a cloud-based workflow software solution for auto and property inspection & appraisal companies. System enables users to auto-import new assignments, and dispatch to field inspectors in seconds. Rapidly monitor assignments, pin-point delayed inspections, access files, manage billing and inspector payroll. This all in one integrated platform allows flexible delivery methods of final files, and keeps open communication throughout the cycle of the inspection.
Claim Leader Funktionen
- Fotos in Berichten
- Vor Ort drucken
- Compliance Management
- Elektronische Ansprüche
- Nachverfolgung der Anspruchsresolution
- Nachverfolgung von Eigenbeteiligung & Selbstbehalt
- Papierbasierte Ansprüche
- Verwaltung der Zahlenden
- Öffentliche Verwaltung
Die hilfreichsten Reviews für Claim Leader
Bewertet am 8.4.2019
Claim Leader has made us a more efficient company
Kommentare: Claim Leader has helped our office become more efficient in assigning and moving claims around to individual appraisers. During catastrophes we've been able to keep up with assignments better than before. The team over at Claim Leader is constantly working to improve and add more features that help us do our job better.
Vorteile: Claim Leader gives our appraisers more information on our clients in a more timely manner. By sending an email to the appraiser a claim is assigned to, it allows them the opportunity to possibly work that inspection quicker if they happen to be the area of the vehicle. When our appraisers upload back to Claim Leader, we are able to audit files easier and faster. Making our cycle time back to the insurance company better. Reports are easily created and very detailed.
Nachteile: Some features for assignments aren't available in the dashboard and you must click on the individual assignment to work on it. For example, I would like to be able to reassign and cancel assignments from our dashboard instead of having to go into the file to do it.
Bewertet am 3.5.2019
Kommentare: I inherited the program when I purchased and took over this business and I have to admit that it has been a pleasant constant in an ever-changing industry. What stands out the most in my view is the customer service aspect. I am a smaller firm in comparison to some, but that does not matter to Claimleader. They take care of any and all issues as if I was 20X the size! This means a lot to me as a consumer. Claimleader is attentive to my needs and listens to feedback. Their tech support is always working diligently to maintain a happy client, and it shows.
Vorteile: The software is easy to learn and use. I use it daily and the tools within the program as well as the tools that have been incorporated recently are awesome. It makes managing my days, weeks, and months more bearable. By simply having this service I have saved numerous work hours and it has allowed me the personal freedoms that I need to stay sane!
Nachteile: I can't think of any cons at this time.
Bewertet am 4.4.2019
The best in the industry!
Kommentare: Fantastic! Rep and his crew have bent over backwards to make our company a leader in claim resolution in our region. We were able to simplify our processes and reduce staff to handle a larger workload. Most importantly they answer the phone. If we have any concerns they are addressed immediately and they are always willing to address any workflow issues we may have. Excited to continue into the future with Claim Leader.
Vorteile: Ease of use. I have used multiple systems over the last 20 years and Claim Leader is by far the most compatible for any user, no matter what their computer proficiency. Most systems are complicated with too much information. Claim Leader employs only the necessary steps to complete the appraisal in a timely and effective manner. This makes training simple and the end product perfect.
Nachteile: We have had no issues with the software. We have made a few requests to better the product with company management and these changes were made in a timely manner. The working relationship with the Claim Leader staff is second to none.
Bewertet am 12.4.2019
Kommentare: We looked at several systems and chose Claim Leader to run our business. We made the right decision, have never looked back.
Vorteile: The software is very easy to use whether entering in new assignments or forwarding completed assignments. We are able to run reports to keep track of cycle times, customer information, part usage, and invoicing. Team has added several features over the last couple of years for ease of use. One that comes to mind is the ability to import assignment information from CCC.
Nachteile: I would like to see photograph descriptions added as a selection. Each carrier has the same basic photo requests such as all four corners, vin etc …. I would also like the ability to edit/add photo descriptions.
Bewertet am 10.4.2019
Great product for the insurance industry
Kommentare: When I met with representative at Claim Leader our group was considering building a newer version of our existing program. Claim Leader as eliminated the need to build and support a claims management program. It’s also great to know we can continue to grow with this company as we open additional offices.
Vorteile: Gives our company access to a utilize a superior claims management program without having to fork out the cost to build our own system and pay to support the program as well as ongoing develop. Our group is very happy with the Claim Leader billing structure. Claim Leader provides features that our group couldn’t justify building do to the build cost.
Nachteile: The only complaints I received from our group is that they wish Claim Leader had more staff to assist with technical support/training during the onboarding process. We very rarely have a problems with the system since we have been up and running so those complaints died off.