SAM

SAM

von InReach Solutions

Wer verwendet SAM?

Foster care agencies, adoption agencies, CASA/GAL, family advocacy, senior services, direct services

Was ist SAM?

SAM is case management software designed for adoption and foster care, with a caveat that SAM allows you to create custom workflows, document requirements, build online forms to coordinate checklists and forms with your clients. Dynamic reports allow you to pull real-time data for analysis.

InReach Solutions' team supports you during data migration, implementation and ongoing support.

We look forward to working with you!

SAM – Details

InReach Solutions

https://inreachsolutions.com

Gegründet 2007

SAM – Preisübersicht

SAM ist verfügbar ab 18,00 $/Monat. SAM bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für SAM findest du unten.

Startpreis

18,00 $/Monat

Preisinformationen

View our pricing calculator: https://inreachsolutions.com/pricing

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

SAM Funktionen

Fallmanagement Software für Soziale Arbeit
Berichterstattung und Statistik
Dokumentenmanagement
Empfehlungs-Management
Fall-Aufzeichnungen
Formularverwaltung
Freiwilligen-Management
Kundenmanagement
Programm-Management
Terminplanung
Zielsetzung / Nachverfolgung
Berichterstattung und Statistik
Dokumentenmanagement
Fall-Management
Kinder-Wohlfahrts-Management
Terminplanung
Trainingsmanagement
Zeitverfolgung
Zertifizierung und Lizenzierung

SAM – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.4/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.6/5

Just starting out

Bewertet am 3.5.2019
Verifizierter Rezensent
Administrative Manager
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience has been great so far, I am able to navigate and find what I am looking for with minimal problems.

Vorteile: This software is going to allow us to go simi-paperless, it has so many areas for us to utilize.

Nachteile: Nothing - at this time I am still in the "learning" stage.

SAM has made our agency more efficient and better performing!

Bewertet am 2.5.2019
Melissa V.
Process and Quality Improvement Supervisor
Einzel- & Familiendienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Social Workers in my agency love SAM. Before switching to SAM, we struggled to get basic data entered into our database as a result were unable to produce any meaningful data for our leadership and board. Since implementing SAM for our agency, we have not only increased data entry compliance but have expanded the data we collect to enable us to create complex reports, helping us make better agency decisions. We have even created a Family portal where families have their own web-based for and are able to upload documents and/or fill out data that is directly entered into SAM, thus managing part of their case. This has decreased the time it takes to get a family ready for adoption by almost 45%. Using SAM has made our agency more efficient and better performing.

Vorteile: I love SAM! It is intuitive, easy to learn. It has a simple and clean user interface. As an administer, organizing the data entry experience for my end user, is straightforward and uncomplicated. A database admin, even someone with little to no experience with databases, can learn SAM quickly and create a custom database that is tailored for their agency that matches their agency's processes. It is very evident that the developers of SAM put in a lot of thought into what the end user was going to experience. Overall I recommend SAM for any social service agency wanting to increase their data collection and provide their workers with a simple, clean and easy to use database experience.

Nachteile: As much as I love SAM, there are some areas that have room for improvement. Reporting is limited to simple spreadsheet data lists with counts, averages and min/max calculations. There is no graph creation or complex data analytics. And SAM cannot link to data analytic software either. However, you can export reports to excel to create graphs and for use in BI analytics.

A custom SAM for us

Bewertet am 2.5.2019
Jessica K.
Quality & Process Improvement Coordinator
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I feel like the most valuable part of SAM is how easy it is to customize for the subscriber. Taking the time to learn how to build in SAM is really an investment into the software, and the more work I put into it, the more work it does for my agency. InReach Solutions hosts webinars frequently and even if I am not able to attend the live event they are a great resource to fall back on when I have a specific question that needs answering. If I ever find that I am unable to resolve my question through watching the webinars or reading the FAQ's answers on the website I know that I can always send an email with my question and either schedule a phone call, or receive my answer directly in email form.

Nachteile: I wish that there were more options for Template Building or a better interface with existing fill-able PDFs. We tend to have many forms provided by the State that they do not accept in any other fashion so our clients must fill these out by hand and then a worker has to input the information after the fact. If we were able to upload the State's PDF and set the fields to be fill-able with coordinating SAM Fields it would be ideal.

SAM Review

Bewertet am 2.5.2019
Kim M.
Adoption Process Coordinator/Data Management
Professionelles Training & Coaching, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: SAM is an excellent tool for marketing and grant writing. The staff enjoy the ease of use.

Vorteile: Ease of Use is the biggest and most important feature in a program for our agency.

Nachteile: When auto actions change without a change being made by our admin staff.

SAM for foster care

Bewertet am 26.7.2019
Jessica B.
Office Manager
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Time saving has been great and the ability for others to access information on specific cases has been wonderful! It's helped communication tremendously.

Vorteile: It is so easy to navigate which makes it easy to train new staff!

Nachteile: Not being able to customize EVERYTHING to our specifications! :) but it's actually very minor issues that can't be customized.