Doorbell.io

von Doorbell.io

5 / 5 8 Bewertungen
Doorbell.io

Beliebte Produkte


Wer nutzt diese Software?

From solo founders to Fortune 500 companies, Doorbell.io is perfectly suited for side projects or websites and apps of huge scale.

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $29/Monat
  • Preisinformationen Yearly plans are available
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Doorbell.io
  • https://doorbell.io
  • Gegründet 2013

Über Doorbell.io

Collect, manage, and analyze in-app customer feedback, on websites and mobile apps (iOS, Android).

Get notified instantly when you receive new feedback by email, or via your group chat system (Slack, etc).

Doorbell integrates with your favourite project management systems, so you can easily create tasks based on the feedback (Pivotal Tracker, Trello, Jira, etc).

Other features include automatically generated screenshots, sentiment analysis of all feedback, and lots more!

Doorbell.io Funktionen

  • Aktionsmanagement
  • Analytik
  • Dashboard
  • Empfindungsanalyse
  • Feedback-Management
  • Kundensegmentierung
  • Sammlung mehrere Kanäle
  • Textanalyse
  • Trend-Analysen
  • Umfrage-Management
  • Wissensmanagement

Empfohlene Produkte

Die hilfreichsten Reviews für Doorbell.io

Great product but for me the customer service make it!

Mit Google übersetzen Bewertet am 17.4.2019
Steven A.
Digital Service Manager
Supermärkte, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We had a problem where we had multiple team using doorbell and paying for this on a monthly basis by each teams credit card which is a financial nightmare. The support team at doorbell worked with us to create an enterprise agreement and solution. This not only allowed us to centrally manage costs but we are also able to centrally manage our user base and access controls. The support team is very open to feedback about the product and is very quick at turning around enterprise benefits such as encryption at rest, enterprise agreements, 2FA and consolidated user management to name a few.

Vorteile: I like the ease of use of this product and the speed at which doorbell take feedback and makes changes to their product.

Nachteile: Having used this software for a few years i cant find any cons as when i have found any the team have made every effort to correct this

Used primarly as customer support tool

Mit Google übersetzen Bewertet am 19.4.2019
Damian N.
CEO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a website visitor, user or a customer, being able to provide a feedback or problem report with a single click is super important. This provides valuable "intel" to any business owner. We've been super happy with Doorbell for several years now.

Vorteile: It's very intuitive, easy to set up, and does everything it should. Not only can users submit a textual feedback but also attach a screenshot, as well as some relevant debug data like operating system used, web browser, screen resolution, and more. And - that's also very important - the founder of Doorbell, provides great support. Over the last several years, he acted on all bug reports super fast, as well as implemented most reasonable feature requests.

Nachteile: Maybe being able to merge two separate feedback threads into one thread? And as I know the founder of Doorbell, this feature is likely to get implemented in no time... So this "con" will probably turn into a "pro" soon.

Lies weitere Bewertungen