---
description: Detaillierte Informationen über Binary Fountain zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Binary Fountain Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Online Reputation Management Tools](/directory/30750/reputation-management/software) > [Binary Fountain](/software/184215/binary-fountain)

# Binary Fountain

Canonical: https://www.capterra.com.de/software/184215/binary-fountain

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/184215/binary-fountain?page=2)

> Online-Reputationsmanagementplattform für das Gesundheitswesen, Unternehmen für Mehrfamilienhausverwaltung und KMU.
> 
> Bewertung: **4.4/5** von 17 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Binary Fountain?

Binary Fountain ist eine Online-Reputationsmanagementplattform für Unternehmen, Gesundheitsorganisationen sowie KMU.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 17 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Binary Fountain
- **Gegründet**: 2014

## Gewerblicher Kontext

- **Startpreis**: 200,00 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Reaktions-Management
- Sentiment-Analyse

## Optionen für Kundensupport

- 24/7 Live-Support

## Category

- [Online Reputation Management Tools](https://www.capterra.com.de/directory/30750/reputation-management/software)

## Alternativen

1. [Brand24](https://www.capterra.com.de/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [rater8](https://www.capterra.com.de/software/177794/rater8) — 5.0/5 (182 reviews)
4. [Birdeye](https://www.capterra.com.de/software/152997/birdeye) — 4.7/5 (702 reviews)
5. [Referrizer](https://www.capterra.com.de/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews)

## Nutzerbewertungen

### "Saving Time and Generating Positive Results  for Healthcare Providers" — 4.0/5

> **Paula** | *1. Juli 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: There is a lot of functionality to the product.  The number of reports that can be run is very helpful.  In a matter of minutes, I can see where we may need some extra training in an office or a specialty.  As a business tool, Binary Fountain is a ​huge time saver for us.
> 
> **Nachteile**: It would be very helpful if the tool would​ allow the user to toggle back and forth between reports and pages without jumping to the home page and reloading every time.
> 
> The customer service is top notch from the beginning of the process through the weekly support​ calls.  I always know we have a back up if we ever have a question or concern.

-----

### "Simple to use, but should have simpler reporting" — 4.0/5

> **Macy** | *24. Juni 2019* | Immobilien | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: It is very simple for our site staff to use because of the notifications to their email, the hierarchy for approving drafted responses, and the posting tool all being in one spot. We also greatly appreciate that we can respond to all review platforms from one dashboard.
> 
> **Nachteile**: I wish that the reporting was more obvious within the dashboard. To pull any sort of analytics, you have to choose between 16 different kinds of reports to download and then choose several parameters. Although its very dynamic, I would prefer quicker, simpler reporting to understand where our ratings are for each property at a glance.
> 
> The service has been amazing from the staff. They have been extremely helpful from the beginning and are prompt to respond whenever we request support. The dashboard is very simple to view which reviews are pending, have or haven't been responded to.

-----

### "It works, it's just not great." — 3.0/5

> **Russell** | *13. Oktober 2020* | Medizinische Praxis | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: The volume of reviews it finds is fantastic. The email notification system works very well\! And the alerts are very customizable\!
> 
> **Nachteile**: Binary is getting left behind by their competitors. There is no mobile app for convenient responding  on the go and the interface is not mobile friendly. As a user you are stuck with the templated reports with very little wiggle room.
> 
> It's a fine platform for five years ago. But they don't move as quickly with new features.

-----

### "A useful tool" — 4.0/5

> **Jen** | *24. Juni 2019* | Medizinische Praxis | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The ability to easily have insight into our overall online reputation for a company with locations around the country making it impossible to manually know everything being posted about us online. The statistics garnered from this software have enabled me to spearhead mesureable change in my company's online reputation.
> 
> **Nachteile**: It seems that things break a lot in the connections between data sources and the dashboard, there are inconsistencies in the data from day to day. Customer support isn't always the most helpful or quickest to respond with getting issues resolved. The mobile campaigns do not work for us and there was no flexibility in our contracts to remove this feature so we are stuck paying for something that isn't valuable to us.
> 
> I have been able to leverage the data that I found in binary fountain to make measureable change in my company's online reputation. The data at my fingertips has helped to elevate me within my company as an expert on the subject of online reviews. However, it is not without its headaches with things randomly breaking, needing to follow-up with customer support for issue resolution, and I'm disappointed that my account manager has not provided me with better strategic input and insight to help move things even further.

-----

### "3 Years of Use" — 4.0/5

> **Kim** | *24. Juni 2019* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: It is nice to have all of the review feedback in one place.  Once you get the swing of how to filter feedback and how to understand the default categories/reports, it is extremely insightful.
> 
> **Nachteile**: There is no listings management or auto-synching.  When we have changes to locations or doctor addresses, we have to manually email individual URL's to BF to ensure we are seeing the feedback from those listings into the dashboard.  The reports don't always show what we are looking for.  It would almost be better for the default reports to be created based on the actual use case.  I tend to email support each week to try and find a report that will show us what we want to see and exclude extra jargon that is unimportant for our use.
> 
> Binary Fountain has helped us create a reputation management program at our large private practice.  It's helped us provide measurable feedback to our physicians and team members.

-----

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/184215/binary-fountain?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/184215/binary-fountain)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/184215/binary-fountain> |
| de-AT | <https://www.capterra.at/software/184215/binary-fountain> |
| de-CH | <https://www.capterra.ch/software/184215/binary-fountain> |
| en | <https://www.capterra.com/p/184215/Binary-Fountain/> |
| en-AE | <https://www.capterra.ae/software/184215/binary-fountain> |
| en-AU | <https://www.capterra.com.au/software/184215/binary-fountain> |
| en-CA | <https://www.capterra.ca/software/184215/binary-fountain> |
| en-GB | <https://www.capterra.co.uk/software/184215/binary-fountain> |
| en-IE | <https://www.capterra.ie/software/184215/binary-fountain> |
| en-IL | <https://www.capterra.co.il/software/184215/binary-fountain> |
| en-IN | <https://www.capterra.in/software/184215/binary-fountain> |
| en-NZ | <https://www.capterra.co.nz/software/184215/binary-fountain> |
| en-SG | <https://www.capterra.com.sg/software/184215/binary-fountain> |
| en-ZA | <https://www.capterra.co.za/software/184215/binary-fountain> |
| fr | <https://www.capterra.fr/software/184215/binary-fountain> |
| fr-BE | <https://fr.capterra.be/software/184215/binary-fountain> |
| fr-CA | <https://fr.capterra.ca/software/184215/binary-fountain> |
| fr-LU | <https://www.capterra.lu/software/184215/binary-fountain> |
| pt | <https://www.capterra.com.br/software/184215/binary-fountain> |
| pt-PT | <https://www.capterra.pt/software/184215/binary-fountain> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Deutschland","address":{"@type":"PostalAddress","addressLocality":"München","addressRegion":"BY","postalCode":"81829","streetAddress":"Lehrer-Wirth-Str. 2 81829 München Deutschland"},"description":"Capterra Deutschland hilft Millionen von Nutzern die richtige Software für ihr Unternehmen zu finden – Vergleiche Tausende von Bewertungen & Ratings von top Softwareanwendungen.","email":"info@capterra.com.de","url":"https://www.capterra.com.de/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.de/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://www.linkedin.com/company/capterra/","https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.youtube.com/channel/UCYjWLCZnOKY90NAS9bFenIQ"]},{"name":"Binary Fountain","description":"Binary Fountain ist eine Online-Reputationsmanagementplattform für Unternehmen, Gesundheitsorganisationen sowie KMU. Die Cloud-basierte Plattform basiert auf Natural Language Processing (NLP), erfasst Kunden- und Mitarbeiterfeedback aus Umfragen, Online-Nutzerbewertungen, Bewertungsseiten, sozialen Medien und anderen Datenquellen, um Unternehmen mit umsetzbaren Erkenntnissen auszustatten, die zur Steigerung der Markenloyalität und des Engagements sowie zur Förderung eines nachhaltigen Profits erforderlich sind.","url":"https://www.capterra.com.de/software/184215/binary-fountain","@type":"SoftwareApplication","@id":"https://www.capterra.com.de/software/184215/binary-fountain#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.de/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":17},"offers":{"price":"200","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.com.de/software/184215/binary-fountain#faqs","mainEntity":[{"name":"Was ist Binary Fountain?","@type":"Question","acceptedAnswer":{"text":"Binary Fountain ist eine Online-Reputationsmanagementplattform für Unternehmen, Gesundheitsorganisationen sowie KMU. Die Cloud-basierte Plattform basiert auf Natural Language Processing (NLP), erfasst Kunden- und Mitarbeiterfeedback aus Umfragen, Online-Nutzerbewertungen, Bewertungsseiten, sozialen Medien und anderen Datenquellen, um Unternehmen mit umsetzbaren Erkenntnissen auszustatten, die zur Steigerung der Markenloyalität und des Engagements sowie zur Förderung eines nachhaltigen Profits erforderlich sind.","@type":"Answer"}},{"name":"Wer verwendet Binary Fountain?","@type":"Question","acceptedAnswer":{"text":"Binary Fountain ist eine Online-Reputationsmanagementplattform für Unternehmen, Gesundheitsorganisationen sowie KMU.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Online Reputation Management Tools","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Binary Fountain","position":3,"item":"/software/184215/binary-fountain","@type":"ListItem"}],"@id":"https://www.capterra.com.de/software/184215/binary-fountain#breadcrumblist"}]}
</script>
