Conclusion

Kommentare: The main problem is communications between customers, product and project managers and our development team. Before implementation we had to use different systems for each team, make use a lot of email and messengers, constantly loosing track of tasks and documents.
Eller helped us to move to single platform and to keep track of all tasks and finance, we improved our discipline and customer satisfaction.

Vorteile: The Eller has almost unique blend of task manager, instant messenger and powerful project management and Service desk functionality. We can have our development process in the same system without need to switch between different non-integrated applications.
The user interface is also brilliant, it's very fast, lightweight and intuitive.
Eller is a highly customisable platform, we have setup all our processes and customised forms to capture required data.

Nachteile: The software is quite expensive, but affordable comparing to competitors.

Kommentare: We have been using the Conclusion for 4 years and gradually we implemented full scope of available modules and functions. The Conclusion helps us to be more efficient and productive and we saved investment about 20% (no needed any additional supporting applications) and operational costs about almost 30%  (due to supporting costs and license maintenance costs). We can plan and synchronize projects each other, supervise test progress and deployment on production. The Conclusion provide us with all needed data for decision making and control our IT environment effectively.

Vorteile: - a comprehensive and compact IT management support tool
- collaborative platform for business and IT staff
- unique solution for business analysis preparation
- effective sharing of all data for making decision
- seamless integration of all modules
- easy implementation and fast adoption

Nachteile: - there are no major flaws or issues
- be aware that all comprehensive solutions require a preparation and effort