iRostrum

Exceptional Service and Reliability: A Seamless Online Auction Experience with iRostrum

Kommentare: Our overall experience with iRostrum far exceeded expectations. The platform’s stability, transparent and upfront pricing with no hidden costs, and their ability to deliver tailored solutions for our unique needs were all exemplary. Their exceptional service was even recognized and praised by our legal team. We would highly recommend iRostrum for anyone seeking a reliable and professional online auction platform.

Vorteile:

The assistance provided by iRostrum during both the setup phase of the bidding page and the auction itself was exceptional. Despite the time zone difference (we are a company listed in Australia), their team offered 24/7 immediate and highly professional responses to all our queries. Their flexibility in accommodating the required personalizations for our sale was remarkable, and the platform remained stable throughout the two-day auction.

Nachteile:

The only potential challenge was the time zone difference due to our location in Australia, but this was effectively mitigated by iRostrum’s around-the-clock support, making it a non-issue in practice.

Charity auction

Kommentare: We needed a user-friendly solution for running a charity auction for our employees before moving offices. iRostrum was a great option as it was easy to setup and use, but also because the support team was by our side in every step of the process.

Vorteile:

It was very easy to set up and user friendly for the people bidding. Also, we could tailor it to our needs and our branding.

Nachteile:

Some functionalities were not available yet, like the exports to excel. It would also be desirable to be able to export the whole history of each of the auctions.

In Betracht gezogene Alternativen: Auctria

Gründe für den Wechsel zu iRostrum: Auctria seemed more difficult to setup and the support team were not as helpful as iRostrum's.

Excellent softweare for online auctions, adaptability for other languages can be improved

Vorteile:

fast and efficient customer service. Ease of use for administrators and users

Nachteile:

limited customisation possibilities for other languages and regulations of other countries

First time using the platform

Kommentare: The platform is easy to use and timely in processing the bids.

Vorteile:

The support we received before and after the auction.

Nachteile:

As it is my first time to use an auction platform, i do not feel there were any cons in using iRostrum.

An excellent experience from the start.

Kommentare: Fantastic, we as a company are so pleased with the whole experience, more importantly so are our customers, old and new.
The support we received from Marijke and her team was exceptional, the passion for great customer service and for the product shows through at every turn.

Vorteile:

iRostrum was an absolutely find. We have used auction houses for years and knew that we wanted to do something different, holding our own timed auction is a game changer. iRostrum was such a straight forward platform to learn and host on. What should have been daunting was so straightforward and we were able to start and complete our first auction of 158 pieces within 4 weeks. Brilliant !

Nachteile:

Literally the only thing that I would change or that I struggled with a little was the getting the layout for the invoice right. Positioning my logo and going over to 2 pages threw things out a bit. I would spend more time on it next time.